Sep 2014 – Nov 2014 · 2 mos

• Key Responsibilities
• Handling direct incoming leads and generating leads through portals, email campaign, job boards and social media etc.
• Generating new business from UK, Europe and US based clients.
• Ability to analyze complex requirements and suggest solutions based on experience.
• Establish and strengthen relations with the clients with constant follow ups.
• Strengthening client relationship in terms of regenerating the business.
• Act as a consultant to the company in terms of suggesting new domains/technologies to be concentrated on,
• help trap new markets and territories.
• Develop relationships with clients; ask for their feedbacks and provide feedbacks to the technical team for
• purpose of enhancing the quality of service; ensure clients’ demands to be satisfied.
• Plan strategic initiates and define company’s sales and marketing strategy.
• Strategic Account Planning for the Development and Generation of new business opportunities.
• Handled a team of 8 people and responsible of all sales and marketing initiatives.

Aug 2013 – Sep 2014 · 1 yr 1 mo

• Driving and managing strategic partnerships with international agencies in the digital technology and marketing industry.
• Working with Senior Management to draw sales and lead generation strategies.
• In addition to the role in my previous organization, I’m responsible to manage some of the agency’s
• elite clients including names from the Fortune 500.
• Developing renewal strategies and techniques by consistent and monitored follow-up to increase
• value for customer retention.
• Bringing digital transformation to businesses with solution centric approach.
• Persuade clients with company products and services that best satisfies their needs in terms of quality, price and delivery.
• Educating clients with company products and carry out product training.
• Contributing ideas for the growth of in-house products.
• Leading high end corporate client pitches.
• Maintaining strong post-engagement relationships with key client executives to gain more business
• and referrals.
• Achievements
• Successfully over achieved the annual target and won Ownership Award of the year award (Financial Year 2012-13)
• Added three 10 territories including Netherland, Belgium, Brazil, Japan, Turkey and New Zealand in AppStudioz’s Clients’ list
• Added and currently managing the account of the two highest revenue generation company which is currently the most important Clients in the AppStudioz’s history
• Effectively partnered and nurtured relationships that have yielded potential for onsite engagements.
• Enabled doubling of team size within 1.5 years of tenure with high inflow of projects.

Sep 2012 – Jul 2013 · 10 mos

• Roles and Responsibilities
• Bridging the gap in domain understanding between the client and technical team.
• Coordinating with the stake holders to translate the business requirements into actual project plan.
• Assess current or future customer and business needs and prioritize through communicating directly
• with customers and cross-functional employees.
• Assign duties, responsibilities, and spans of authority to personnel.
• Prepare status reports by collecting, analysing, and summarising information and trends.
• Develop and maintain personal knowledge of priority sectors; market trends and routes to market
• for improved effectiveness within sales support function.
• Work with Pre-Sales, solutions & business support team for creating and executing the winning
• proposals.
• Maintain strong relationships with key contacts in existing accounts and develop new accounts.
• Leverage technical and industry specific knowledge to develop strategic business development plans
• and B2B sales strategies.
• Conduct client presentations and negotiations.
• Achievements
• Closed every project at a higher value of the cost.
• Performance based interim promotion.
• Added a few clients with highest value of business.

Jul 2011 – Sep 2012 · 1 yr 2 mos · Pune

• CanvasM is fully owned Subsidiary of Tech Mahindra Ltd and provides VAS, Device Testing & Enterprise Mobility services.
• Handling entire gamut of sales cycle – be a buddy to a particular Sales Client Partner such that you are able to know the Client partner customer organization thoroughly.
• Strategic Account Planning for the Development and Generation of new business opportunities.
• Responsible for formulating Go To Market Strategy & create sales pitch on various domain by identifying business processes which can be Mobilize to get more productivity & improve consumers experience.
• Responsible to define strategy for business development and create partner ecosystem for driving sell through partners business through global team and engagements.
• End to End bid management : Bid program management from start of RFP or pro-active opportunity to bid submission till hand over to delivery post win , interface with SMEs from Pillars, manage multi pillar issues, interface with Finance / commercial etc. ; Bid post mortems win-loss analysis.
• Work on solution/proposition making, interaction with various sales teams to penetrate into new accounts.
• Value Proposition: prepare sales pitch, case studies, collaterals and presentation for all EM offerings at CanvasM/TechM and MSAT based on customer requirement, telecom domain knowledge, CanvasM capabilities and market analysis.
• Client Interaction for consultative selling pitches on various offerings in EM solutions space for new business development, New Practice Development on Enterprise Mobility (CanvasM, TechM, MSAT, Mahindra joint offerings)
• Customer Visit & Capability Presentations: Responsible for Program Management of Offshore client visit & capability presentations and live demos.

May 2010 – Jun 2011 · 1 yr 1 mo · Pune Area, India

• To develop Product Offerings and deliver a Work Package (product strategy) that helps in bringing about groups sales capabilities.
• Managing business development activities entailing mapping of new market segments.
• Management of new opportunities, market research, expand service offering, and account mapping activities like explore new opportunities within existing clients/new clients.
• Manage multiple projects, prioritize work and balance strategic and tactical issues.
• Business Analyst
• Worked as Business Analyst for BT Global Services. BT GS is a line of business for British Telecom (UK) which is our main client. I was a dedicated resource handling Service design work for commercial releases.
• The aim of this current engagement is to build a management solution that reduces people intensity, the occurrence of failure and ensures success during transition and transformation.
• As Business Analyst’s role, I'm responsible for:
• 1.Advice Telco’s on Business and Operational Processes improvement opportunities and develop/reengineer Telco business processes to meet business requirements and goals.
• 2.Conduct pre-engagement and assessment of documented As Is Business process in the areas of L2C/T2R for mobile/wire line service providers.
• 3.Participate in the requirement analysis phase and lead the requirement analysis workshops in specific areas for business process definition and requirement analysis for IT transformation programs.
• 4.Facilitate workshops to plug all gaps and finalize the process maps.
• 5.Engage and review with solution teams and stakeholders for practical feasibility.

Jun 2009 – Jul 2009 · 1 mo

• Worked in new product development.
• Product and Service Short listing.Suggestion and Validation of Products and Services based on Market Research and analysis, Segmentation, Surveys and Focused Group Discussions.

May 2009 – Jun 2009 · 1 mo

• Worked with Service Assurance team to measure and evaluate the performance analysis of PRI (Primary rate Interface) customers for Delhi circle
• My work was to
• Prepare an Extensive Database of PRI Customers for Delhi Circle for last three months.
• Find out the Deleted PRI’s and prepare a Database of Active PRI’s and also find and analyze the reasons behind the termination.
• Calculate Time to Resolve Ratio (TTR) for both Service Affecting TT detail and Non-Service affecting TT detail. (fault analysis)
• Also calculate TTR for all the SAM’s (Service assurance managers) for last three months.
• Determine the Challenges faced in the Delivery of the PRI.
• Prepare a Database of Average % Utilization of all the PRI’s for each month and also determine the reasons low utilization ratio.
• Follow up with SAM for service issues to find the actual reason and compare it that with Clarity.
• Prepare a list of potential customers that are on the verge of getting churn out and also mention the no of vaults that they have faced.
• Determine the Retention Strategies- Retentive Method, Reactive method and Preventive methods.