Pratibha Dadegaonkar

Director of Engineering

Hyderabad, Telangana, India14 yrs 8 mos experience

Key Highlights

  • Led global IT operations for a SaaS firm across 46 sites.
  • Achieved 100% SLA compliance and significant cost savings.
  • Built and scaled teams for successful cloud deployments.
Stackforce AI infers this person is a SaaS IT leader with expertise in operations, cloud adoption, and strategic delivery.

Contact

Skills

Core Skills

It OperationsInfrastructureKpi ManagementCost ManagementCloud AdoptionGo-live AssuranceShared ServicesDevops TransformationIt StrategyDelivery ManagementStakeholder ManagementProject ManagementTechnical Delivery

Other Skills

Service DeskGlobal Command CentreTechnical SupportInfrastructure DevelopmentContinuous ImprovementStrategic PlanningVirtualizationCross-Functional CollaborationProcess ImprovementsArchitecture ReviewAutomationIT RoadmapsFinancial ManagementPeople ManagementBudget Management

About

Technology enables—people lead. That belief has shaped every step of my journey as an IT leader. I specialize in delivery-focused leadership, building scalable, resilient systems that serve the business—empowering people, not just enabling tools. Most recently, I led global IT Operations and delivery for a SaaS firm during a leadership transition—ensuring continuity across 46 sites while driving modernization programs, real-time KPI dashboards, self-help automation, and strategic vendor partnerships. Earlier, I built Oracle’s Go-Live Assurance delivery team in India, supporting hundreds of successful cloud deployments. At GAP, I led a 90-member TechOps team and filled critical IT leadership gaps during COVID, ensuring zero disruption to retail platforms. Across Microsoft, Cummins, and Marathon Electric, I’ve helped organizations move from silos to shared services, from reactive support to proactive governance. What I bring: • Calm in complexity • Scalable delivery execution • Cross-functional leadership • Cloud-first modernization • Governance that builds trust I thrive where delivery, governance, innovation, and operations must move together. 🔸 PMP | CSPO | CSM | ITIL | OCI Architect 🔸 Open to senior IT leadership roles across India and globally.

Experience

14 yrs 8 mos
Total Experience
2 yrs 4 mos
Average Tenure
5 mos
Current Experience

Western union

Director - Infrastructure Engineering & Operations

Nov 2025Present · 5 mos

Blue yonder

VP – IT Operations & Infrastructure

Sep 2023Oct 2024 · 1 yr 1 mo · Hyderabad, Telangana, India

  • Lead a global IT Operations organization supporting ~10K users across 46+ locations, including Service Desk, Global Command Centre, Global Technical Support, and Infrastructure. Develop IT strategies for infrastructure, end-user tech, Unified Communications & Collaboration, and operations. Drive continuous improvement to enhance user experience and advance a secure, automated, and self-healing environment.
  • ★ Achieved 100% SLA compliance, 97% CSAT, and 96% availability by implementing KPI-driven dashboards and optimizing IT operations
  • ★ Delivered $2.5M+ in annual savings through strategic programs including SDWAN, Prisma, and virtualization migrations
IT OperationsInfrastructureService DeskGlobal Command CentreTechnical SupportInfrastructure Development+2

Oracle

Go-Live Assurance Leader – NACTE India

Mar 2022Sep 2023 · 1 yr 6 mos

  • Lead Go-Live Assurance (GLA) program to drive cloud adoption for Oracle North America, ensuring timely customer Go-Lives through cross-functional collaboration & process improvements. GLA ensures a smooth & successful launch of new programs/services in Oracle Cloud.
  • ★ Built and scaled Go-Live Assurance team, achieving 85% YoY growth, and 26% growth in cloud consumption ACR with 98% success rate across 200+ Go-lives
  • ★ Standardized architecture review frameworks; reduced customer-reported critical issues to near-zero
  • ★ Led certification excellence with 100% team compliance, exceeding targets by 35%
Go-Live AssuranceCloud AdoptionCross-Functional CollaborationProcess ImprovementsArchitecture Review

Gap inc.

Director – TechOps Shared Services

Feb 2021Mar 2022 · 1 yr 1 mo · Hyderabad, Telangana, India

  • Own people responsibility for automation and shared services teams in India. Lead global Collaboration and Visibility platform teams to develop IT Roadmaps, deliver and support as per plans to enable DevOps transformation.
AutomationShared ServicesDevOps TransformationIT Roadmaps

Cummins technologies india private limited

IT Director – Plant IT Capability Leader, EBU & CBU

Aug 2020Feb 2021 · 6 mos · Pune, Maharashtra, India

  • Own IT strategy, delivery and Support for India Engines (3 plants) and Components (4 plants) business segments. Also responsible for India Plant (~20 plants) IT Capability. Responsible for people and financial management including AOP.
IT StrategyDelivery ManagementFinancial ManagementPeople Management

Regal beloit corporation

Director IT – IT Country Leader

Dec 2018Jun 2020 · 1 yr 6 mos · Hyderabad Area, India

  • Lead GTC IT deliverables and India IT operations, managing teams, stakeholders, budgets, and strategy while supporting Hyderabad site and global IT alignment.
IT OperationsStakeholder ManagementBudget Management

Microsoft

Sr. Project Manager to Technical Delivery Manager

Apr 2010Nov 2018 · 8 yrs 7 mos

  • Lead customer facing small to complex projects within scope, schedule, cost and highest customer satisfaction. As TDM, lead technical people to drive customer satisfaction & services revenue by providing consulting teams with guidance.
Project ManagementCustomer SatisfactionTechnical Delivery

Education

Indian School of Business

Leadership with AI

Jun 2025Present

MCA

Master of Computer Applications (MCA)

Jan 2001Present

St. Ann's College for Women

BSc

Jan 1997Present

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