Jan 2024 – May 2025 · 1 yr 4 mos · On-site

• Roles & Responsibilities:
• Team & Operations Management:
• Lead and manage end to end operations for the recruitment function, ensuring alignment with client expectations and service-level agreements. Act as the central point of coordination between clients, recruiters, leadership, interviewers and other stakeholders for seamless project execution.
• Strategic Planning & Execution:
• Design and implement effective recruitment strategies to meet client needs while proactively identifying and resolving challenges. Ensure timely and quality delivery through structured planning and continuous process improvements.
• Performance Management:
• Own the productivity and performance of the team, setting clear daily/weekly goals and aligning efforts toward achieving individual and collective targets. Monitor KPIs and ensure compliance with quality and turnaround standards.
• Stakeholder & Client Engagement:
• Work closely with business heads, hiring managers and functional leaders to understand requirements, secure approvals and support recruitment planning. Build and maintain strong client relationships through regular updates, feedback loops, and service excellence.
• Team Leadership & Development:
• Provide hands-on guidance and mentoring to team members. Conduct regular one-on-ones to discuss performance, identify challenges and encourage professional development. Foster a collaborative and motivating team culture.
• Workload & Resource Optimization:
• Ensure optimal distribution of workload across the team, balancing priorities to maximize output and maintain delivery timelines.
• Reporting & Analytics:
• Generate and share weekly/monthly performance reports and dashboards with internal and client stakeholders to maintain transparency, track progress, and support data-driven decision-making.
• Client Relationship Management:
• Actively manage client expectations, maintain a high level of satisfaction, and ensure long-term engagement through effective communication and service quality.

Sep 2021 – Jan 2024 · 2 yrs 4 mos · On-site

• Managing positive relationships with Business Unit Heads and Hiring Managers while in process of acquisition.
• Individually handling the hiring needs of 3 Verticals i.e BCM, WAM & Tax and taking care of daily delivery.
• Closely working with leaders on different strategies for recruitment as per the skill set and urgency.
• Planning and executing virtual drives for volume hiring.
• Successfully hired 100+ Business Analyst for BCM vertical.
• Implementing various strategies for Niche hiring and volume hiring.
• People management, Salary Negotiation, offer Generation and post offer candidate management.
• Responsible to design & implementing remuneration for selected candidates, taking approvals on various levels based on hiring.
• Releasing the offers within TAT after selection.
• Extensively handling requirements for banking & Tax domain.
• Managing database and reports for future reference and analysis.

Aug 2019 – Sep 2021 · 2 yrs 1 mo · On-site

• 1.Strategically develop and implement recruiting plans.
• 2.Collaborate with business and team to attract, identify and place qualified candidates for established roles critical to operational success
• 3. An insightful experience in end-to-end recruitment, lateral hiring, Walk-in drives and social recruiting.
• 4. Extensive coordination with Business Heads, Hiring Managers & Functional Leaders for requirement gathering, position approvals, sourcing, interview coordination and salary fitment for candidates.
• 5. Offer Negotiation & Closing.
• 6. Vendor Management.
• 7. Responsible for driving and maintaining source mix: through sources like Job Portals, Direct Walk-ins,
• Employee Referral Program, Social Media and Vendor hiring.
• 8. Handling post offer Engagements to keep a check on offer joining ratio.