Mar 2020 – Jun 2023 · 3 yrs 3 mos · Greater Seattle Area · On-site

• Head of Facebook Search Ads
• Served as the Single-Threaded Leader (STL) for Search Ads across the Facebook App (News Feed, Marketplace, Watch, Games). Owned the product vision, technical roadmap, and organizational design for a vertical responsible for ad ranking, retrieval, and format delivery. Designed and scaled the organization (across 3 pillars: Backend, Mobile, Web, ML), establishing the technical vision and hiring pipeline for rapid product velocity. Led cross-functional alignment with critical partner organizations (Privacy, ML Infra, Mobile Platform, Core Product). Orchestrated reliability goals, and operational reviews for a broader organization while influencing roadmaps for partner teams in Privacy and ML Infra.

Mar 2015 – Mar 2020 · 5 yrs · Greater Seattle Area · On-site

• Head of post-ordering experience
• Led product and platform execution for Amazon’s high-scale Customer Trust systems to delight their post-purchase experience, covering Seller Reviews, Claims, and Returns. Owned the 3-year technical vision and roadmap, driving agile execution across Product, UX, and Engineering while establishing operational standards for the broader organization. Successfully built the Seller Reviews and Claims teams from the ground up. Drove organization wide operational excellence initiatives.
• Founding Engineer - Search
• Architected and launched ATLAS, the global catalog search (Text & Image) platform powering Seller Central across global marketplaces. Primary use cases include - Enabling product search for seller listings, Brand Protection (TradeMark/Logo violations) using search. Designed one of the industry’s largest Elasticsearch implementations at the time. Built a high-throughput ingestion pipeline, enabling real-time indexing for brand protection and safety workflows. Designed novel read/write isolation patterns to preserve SLAs during peak concurrency, ensuring zero data loss and high availability for global sellers.

Feb 2009 – Feb 2015 · 6 yrs · Redmond, WA · On-site

• SQL Criticial Resource Management team - Lead the effort to manage critical resources like disk space, memory, CPU etc by analyzing trends and making predictions using Machine Learning models.
• SQL Azure Monitoring Team - Owned watchdog infrastructure that runs watchdogs to detect service health. Owned SQL DMV Collection service to collect service data stored in DMVs and store them in a central query-able store to alert based on this data.
• SQL Azure FrontEnd Services Team - Owned Gateway (SQL TDS proxy) service that manages and scales to variety of client connections to SQL Azure service. Owned the idea and implemented new DOS protection mechanism for SQL Azure service. Lead a team of a PM and tester to land this patentable idea into production.
• SQL Connectivity team - Worked on several projects for the SQL network connectivity protocols team for SQL Server. Learnt the underlying networking stack on top of TCP used for communicating with SQL Server.

May 2008 – Jul 2008 · 2 mos · Redmond, Washington

• Worked as a part of the dev team in SQL Server. "Model first" - Entity framework based plugin into Visual studio that allows users to create database models visually and then automatically persist them into actual databases.
• Understood the specifications and Business requirements of this next release feature.
• Developed and presented the proof of concept for an extensible pipeline architecture based design that generates database from a Conceptual (EF) model using T4 templates for easy code generation.
• Utilized resources to interact with other teams and learnt about ways to impact business at Microsoft
• Ramped up with Microsoft technologies and C#.

Oct 2007 – Dec 2008 · 1 yr 2 mos · United States

• Worked in the Applied logic lab with Prof. I. V. Ramakrishnan on "Hearsay" an artificially intelligent web browser plugin for blind users.
• Worked as a research assistant in a team of 8 other students
• Managed the “Dialog Generation and Form Filling” module that enables identification, navigation, filling and submission of form elements on the web pages.
• Used technologies like VXML and JAVA to enhance it.

Jul 2006 – Jul 2007 · 1 yr

• Managed the “Data Migration” module which automates migration of data from legacy databases to GSAP (DB2) applying transformations and cleansing.
• Gathered experience with respect to client Interaction (Mutual of Omaha, Nebraska US) and the process of software development and maintenance (with enhancements).
• Well versed in JAVA and Hibernate.

Sep 2005 – Apr 2006 · 7 mos

• Intelligent Resume Bank (earned highest grade in the class of 60)
• Design, development, testing and documentation of a web project that automates HR personnel’s chores i.e. gathering
• email applications, reading and sorting them to finding eligible candidates for the job and sending email notifications.
• Used JAVA, JDBC, SQL, Hibernate, JSP, Java Mail API and MsSqlServer2000 to implement it.