Jun 2020 – May 2021 · 11 mos · Hyderabad, Telangana, India

Jun 2019 – Jul 2019 · 1 mo · Gurgaon, Haryana, India

• Formulated new pricing strategies & achieved 12% increase in RPO of selected PID’s in trial run
• Reduced duplicate entries (7%) in product listing by coordinating with Catalogue & Product teams
• Recommended changes to improve Page Rank of various Key Word searches by competitive BM

Apr 2019 – May 2019 · 1 mo · Mumbai, Maharashtra, India

• Strategy - Logistics Centre of Excellence
• Identified gap in logistics (70:30); Proposed improvements (20:80) by synergizing supply chain
• Developed 5 optimal circuits to reduce 100 crores (14.4%) in logistics cost in accordance with GPWIS
• Performed feasibility analysis & gave recommendation to Railway Ministry for amendment of GPWIS
• Offered a PPO; Appreciated by VP for cost optimization by leveraging government schemes

Jan 2019 – Mar 2019 · 2 mos

Nov 2013 – May 2017 · 3 yrs 6 mos · Greater Chennai Area

• Reduced the defects in ticketing system by 40% by leading a team of 5; Attained 97% SLA for P4 tickets
• Created SOP & spearheaded migration of 300+ SSL certificates; Reduced TAT by 75% through GUI
• SPOC for real time middleware issues of banking applications; Handled clients across APAC region
• Managed Dashboards; Prepared Weekly reports & presented highlights to Senior management clients
• Qualified AWS Solutions Architect - Associate level; Completed AWS certification
• Technical expertise in technologies like IBM Websphere, Oracle Weblogic & iPlanet
• Achievements
• Recipient of Dream Team award for alert reduction and enhancing the overall quality of service
• Achieved Star Performer award for achieving maximum productivity
• Awarded with outstanding contribution rating of 5/5 for exceptional performance.
• Ranked among top five performers in Wipro Technology Readiness Programme.