Aug 2023 – Present · 2 yrs 9 mos

• Administration/Management:
• Scheduling internal and external meetings, including agenda management, action tracking and relevant communication. Accordingly manage and setup day to day calendar and update.
• Ensure to provide all HR/recruitment, administrative support on all aspects of HR and
• Recruitment
• All type of Procurement support on research, obtaining quotes, following up on orders/invoices, and ensuring compliance with procurement policy and company specific guideline.
• Anticipate travel needs of the VP and Managing Director & independently coordinate complex travel arrangements, typically involving multiple changes & destinations based on understanding of executive's availability.
• Expense Management:
• Submission of expenses on timely basis
• Corporate card reconciliation and timely payment.
• Compliance:
• Throughout working with policy owners to review and develop policies and processes across the operation, co­ordinating review and consultation exercises, communicating revised documents, overseeing version control, co­ordinating compliance, related record keeping and reporting.

Sep 2021 – Present · 4 yrs 8 mos · India

• Global admin

Sep 2021 – Jul 2023 · 1 yr 10 mos

• Administration/Management:
• Scheduling internal and external meetings, including agenda management, action tracking and relevant communication. Accordingly manage and setup day to day calendar and update.
• Ensure to provide all HR/recruitment, administrative support on all aspects of HR and
• Recruitment
• All type of Procurement support on research, obtaining quotes, following up on orders/invoices, and ensuring compliance with procurement policy and company specific guideline.
• Anticipate travel needs of the VP and Managing Director & independently coordinate complex travel arrangements, typically involving multiple changes & destinations based on understanding of executive's availability.
• Expense Management:
• Submission of expenses on timely basis
• Corporate card reconciliation and timely payment.
• Compliance:
• Throughout working with policy owners to review and develop policies and processes across the operation, co­ordinating review and consultation exercises, communicating revised documents, overseeing version control, co­ordinating compliance, related record keeping and reporting.

Aug 2016 – Present · 9 yrs 9 mos

Jul 2015 – Oct 2022 · 7 yrs 3 mos

Jul 2015 – Aug 2021 · 6 yrs 1 mo

• Job Description:
• · Managing the Vice President’s and Director’s calendars. Maintaining all kinds of confidential reports.
• · Coordinating between all impacted departments to ensure proper communications and reporting practices.
• · Organizing the details of special events, travel arrangements, corporate agendas and itineraries. Coordinating extensive interview and meeting schedules. Maintaining expense records for the directors and Vice President.
• · Producing documents, briefing papers, reports and presentations, carrying out background research and present findings into subjects the manager is dealing with.
• · Creating uniform channels for Top to bottom communication within the organization (Mass Mailer, Visual Display, Poster/ Banners).
• · Schedule and coordinate internal and external meetings, conference calls and appointments, prepare agendas, minutes and follow-up on actions, Ensuring that the department wise deadlines are met and report to the management about the progress.
• · Ensuring necessary records are maintained that can readily provide current, accurate and accessible information.
• · Creating, transcribing, editing, proofreading, and formatting client presentations, candidate profiles, position descriptions, marketing and business development proposals, organizational charts, and general correspondence.
• · Research, prioritize, and follow up on incoming issues and concerns addressed to the Director, including those of a sensitive or confidential nature. Determines appropriate course of action, referral, or response.

Dec 2009 – Jun 2014 · 4 yrs 6 mos

• JOB PROFILE—
• · Resolve Pre-Sales and Refund queries via Email and CRM – End User and Corporate
• · Managing Manager calendar and all kind of confidential work.
• · Scheduling internal and external meeting, conference calls and appointments.
• · Arranging travel, Visa, special events and also co-ordinate extensive interview.
• · Maintenance of all related MIS – Sales, Refunds, CSS
• · Take all measures to retain customer and save refunds or charge backs
• · Complete Product Setup and Creation of Marketing Campaigns on Ecommerce Panel
• · Regular Interaction with Technical team for Case Resolutions
• · Processing dispatch of Products Worldwide using best available vendor (Import and export)
• · Email communication with end users for Shipment Status and Custom Issues.
• · Regular Interaction with Vendors for improvisation in process and best resource utilization.
• · Managing design updates on buy now pages of transaction engine of ecommerce service providers.
• · Management and Maintenance of products listed under our account.
• · Co-ordination with R&D dept. for product information and serial and license keys for the products.
• · Updating online marketing team about the new product setup and contact ids for the product.
• · Provide all back-end support to R&D dept.
• · Complete Customer satisfaction survey on weekly basis.