May 2022 – Jun 2023 · 1 yr 1 mo · Bengaluru, Karnataka, India

• Manage a team of 35+ analysts ( which include 2 SME and 4 QA's along with
• reviewers) performing monitors and investigates suspicious financial activity. reviews
• Acting as a point of contact for the law enforcement agencies in the ongoing
• criminal investigations that commenced from the submitted SAR,Conducted
• comprehensive investigations of suspicious activities to identify potential money
• laundering risks.
• Managing the daily performance of employees, • ensuring adherence to SLA
• expectations (e.g. productivity & quality)
• Conducted due diligence investigations on high-risk customers and transactions to
• identify potential money laundering risks.
• Responsible for handling day to day operational matters associated with company
• credit card including processing of new applications and handling cardholder
• queries.
• Research, analyze and resolve complex accounts payable and vendor related issues
• internal / external enquiries that cannot be resolved by the payables clerks
• Raising awareness of unusual trends in performance, team, attitude and other
• management parameters
• Seeking to go above and beyond the role by taking ownership of difficult problems,
• seeking to resolve ongoing issues, and being a leader in the workplace
• Recruitment of new team members, hiring highest qualified to build team of top performers.
• My expertise in financial crime prevention includes knowledge of anti-money laundering (AML), counter-terrorist financing (CTF), and sanctions regulations. I also have experience with fraud detection and prevention, as well as conducting investigations into suspicious activities.

Jan 2022 – May 2022 · 4 mos · Bengaluru, Karnataka, India · On-site

• Led and managed a high-performing team of 25+ analysts and Subject Matter Experts (SMEs) specializing in sanction screening operations for the UK financial services market.
• Oversaw daily sanction screening workflows, ensuring accurate and timely screening of individuals, entities, and transactions against the UK Consolidated Sanctions List and global watchlists in compliance with OFSI and HM Treasury regulations.
• Provided expert guidance and mentorship to analysts and SMEs, enhancing team knowledge on UK-specific sanction laws, regulatory changes, and efficient use of screening tools including RDC and LexisNexis.
• Acted as the escalation point for complex cases and liaised closely with UK-based compliance, legal teams, and clients to resolve high-risk alerts and conduct thorough investigations.
• Delivered regular training sessions and knowledge sharing workshops focused on evolving UK sanctions compliance requirements and industry best practices.
• Prepared and presented detailed performance and compliance reports to senior management and UK clients, highlighting risk trends, team productivity, and process enhancements.

Sep 2021 – Jan 2022 · 4 mos · Bengaluru, Karnataka, India · On-site

• Led team in delivering exceptional customer support services daily.
• Trained new team members on company policies and service protocols.
• Coordinated workflow to ensure timely resolution of customer inquiries.
• Monitored team performance to maintain high service quality standards.
• Implemented process improvements to enhance operational efficiency and effectiveness.
• Collaborated with management to develop training materials for staff development.

Nov 2019 – Jul 2021 · 1 yr 8 mos · India

• Manage a team of professionals dedicated to identifying, investigating, and mitigating financial crime risks within the organization.
• Develop and implement strategies to prevent financial crime, ensuring compliance with regulatory requirements, and maintaining a strong culture of ethical conduct.
• Collaborate with cross-functional teams, such as legal, risk, and compliance, to enhance the effectiveness of the financial crime prevention program.
• Stay up-to-date with emerging threats and best practices by collaborating with external stakeholders, such as law enforcement agencies and industry groups.
• Possess expertise in financial crime prevention, including knowledge of anti-money laundering (AML), counter-terrorist financing (CTF), and sanctions regulations.
• Conduct investigations into suspicious activities and have experience with fraud detection and prevention.
• Play a crucial role in maintaining the integrity of the organization and ensuring that it operates in a responsible and compliant manner.

Apr 2018 – Nov 2019 · 1 yr 7 mos · India

Apr 2017 – Mar 2018 · 11 mos · India