Priya Manohar

UX Designer

Bengaluru, Karnataka, India13 yrs 8 mos experience

Highly StableAI ML Practitioner

Key Highlights

Expert in conversation design and user experience.
Proven track record in generative AI and chatbot development.
Strong advocate for user-centered design principles.

Stackforce AI infers this person is a Conversational AI and User Experience specialist in the Healthcare and Technology sectors.

Contact

Skills

Core Skills

Conversation DesignUser ExperiencePrototyping

Other Skills

Generative AIConversational AIPrompt EngineeringAdobe PhotoshopAdobe IllustratorAdobe XDDesign FlowUser-centered DesignFigmaUXInformation ArchitectureVoice Bot DesignJourney MappingCommunicationCustomer Experience

About

Hello! I'm Priya, a creative and collaborative designer who has successfully made her passion, her day job. I'm excited in crafting seamless web experiences, that define the way people interact. I'm also great at creating conversational AI driven bots, that serve as a helping-hand to help businesses reach out to their customers, provide answers, but in a humanised way. Watching the way a product goes live, to help make a real person's life better - that's what makes me tick! I value responsibility, and always work to go above and beyond what's expected of me, because, if you want to 'Put the user first', you need to get your hands dirty and having a willingness to dabble in detail.

Experience

13 yrs 8 mos

Total Experience

2 yrs

Average Tenure

1 yr 3 mos

Current Experience

Unitedhealth group

Sr. UX/CX Designer

Mar 2025 – Present · 1 yr 3 mos · Bengaluru, Karnataka, India · Hybrid

I work on developing conversations, prompt engineering and dialog architectures by anticipating customer needs/ intents proactively. As a design expert, I specialize in ensuring that our chat and voice bots meet accessibility, health literacy and conversational design best practices.

Conversation DesignUser ExperienceGenerative AIConversational AIPrompt Engineering

Cognizant

Sr. Associate - Projects, Conversation Design

Jun 2023 – Mar 2025 · 1 yr 9 mos · Bangalore Urban, Karnataka, India · Hybrid

Led the design and delivery of conversation flow designs for UnitedHealthGroup Bots, collaborating with stakeholders and analyzing PowerBI reports for design tuning.
Advocated for using AI in conversation design and set up Conversation Design as a Service within Cognizant.
Spearheaded the practice within the organization, pitching in to leadership and mentoring associates in CxD.

Adobe PhotoshopAdobe IllustratorAdobe XDDesign FlowUser-centered DesignFigma+17

Nuance communications

UX/UI Designer

Mar 2020 – May 2023 · 3 yrs 2 mos · Bengaluru, Karnataka, India

Spearheaded website design for showcasing chat demos across banking, telecom, e-commerce, healthcare, and utilities verticals.
Created high-fidelity prototypes to simulate sites in collaboration with Sales team.
Managed sites via WordPress for Nuance Communications in Bengaluru, Karnataka, India.

PresentationsAdobe PhotoshopTypographyAdobe IllustratorDesign ThinkingAdobe XD+16

Infosys

2 roles

Technology Analyst

Aug 2018 – Mar 2020 · 1 yr 7 mos

Senior System Engineer

Nov 2016 – Aug 2018 · 1 yr 9 mos

Career break

Full-time parenting

May 2015 – Nov 2016 · 1 yr 6 mos · Bengaluru, Karnataka

Igrid consulting solutions private limited

Senior Software Developer

Nov 2014 – Mar 2015 · 4 mos · Chennai Area, India

Deloitte

Analyst

Jun 2012 – Oct 2014 · 2 yrs 4 mos · Hyderabad Area, India

As a software engineer in Deloitte - I worked on coding in SharePoint, resolving defects, and handling end-to-end deployment packaging for the Deloitte OnLine project.
I also have hands-on experience in working in an agile environment, which typically involves several sprints.