Mar 2023 – Apr 2023 · 1 mo

Sep 2022 – Feb 2023 · 5 mos

Mar 2021 – Sep 2022 · 1 yr 6 mos

• Key product worked on -
• 1. Sixt express( digital checkout feature B2C )
• Key contributor on finding the research insights(qualitative) and deriving base UX flows along with the product and business executives.
• 2.Orange( customer and agent facing applications B2B, B2C)
• Refined multiple features in tablet and desktop applications along with product team, business team
• Worked on tablet application for an end to end feature of truck rentals from scratch.
• Worked on desktop/agent applications for multiple business features
• 3.Operations / turnaround operations (agent and contractors facing applications. B2B )
• Quality check flow in turnaround portal for vehicle returned by the customers.
• Damage & penalty calculation flow in turnaround portal for vehicle returned by customers.
• 4.Ride -(Customer,Agent and third party service provider facing applications. B2C, B2B)
• VAT invoice flow of requesting and submission, verification between Admin & Third party service providers in Driver Company Portal application.
• Modification of an existing reservation feature for the customer in Ride mobile and web applications to reduce the cancellation rate.
• Redefining the UX of the ride booking funnel flow for Ride web application.

Dec 2018 – Mar 2021 · 2 yrs 3 mos · Bangalore

• Key product working on - Jiffy.ai an intelligent & integrated automation tool.
• Have revamped the entire application, Integrated different modules/applications into a single usable tool(Process automation + Deep ML-based Document processing + Analytics).
• Responsibilities:
• 1. Requirements gathering from the stakeholders/customers, Users (CX, UX analysis)
• 2. Analyzing and solving the problem statement without disrupting the technical architecture.
• 3. Defining Product Architecture, Flow, wireframing.
• 4. Managing the UX, UI and the BRD for the same
• 4. Usability analysis of the flow and wireframes
• 5. Product kickoff, release demos
• 6. prototyping & user testing
• 7. presenting the product to stakeholders(customer place & inhouse)
• 8. Documenting the product and user journey. (BRD)

Nov 2017 – Nov 2018 · 1 yr · Bangalore

• key product worked on:
• Cortix.ai - a mobile app of Wipro for Energy & Asset management.
• 1. Requirements gathering from the stake holders (client place & inhouse)
• 2. User base analysis
• 3. Defining product flows and wire framing
• 4. Usability analysis of the flow and wire frames
• 5. Interface designing
• 6. prototyping & User testing
• 7. presenting the product to stake holders(client place & inhouse)
• 8. documenting the product and user journey.

Sep 2017 – Nov 2017 · 2 mos · Chennai Area, India

• 1.Analyzing usability of the product interfaces.
• 2.wireframing for the Interfaces to be updated from the analysis.
• 3.communicating with product management and product owners for improving usability.