Pulkit Sharma

CTO

Bengaluru, Karnataka, India7 yrs 8 mos experience
Highly Stable

Key Highlights

  • Expert in IT project management and strategic planning.
  • Strong background in technical support and problem-solving.
  • Certified in Generative AI, DevOps, and SAP S/4HANA.
Stackforce AI infers this person is a Technical Support Specialist with expertise in SaaS and IT architecture.

Contact

Skills

Core Skills

Technical SupportApiIt Service ManagementIt Architecture

Other Skills

Fuel pricingSingle Sign-On (SSO)SaaSProblem SolvingApplication MonitoringTroubleshootingIT Project & Program ManagementIT architecterIT Strategic PlanningSAP ProductsSAP S/4HANAContinuous Integration (CI)Continuous Delivery (CD)DevOpsOn-call Support

About

Diligent benefits from my role as a Tier 2 Senior Technical Support Specialist, where I contribute to IT project management, IT architecture, and strategic planning initiatives. My academic foundation in science from Government Model Science College, Jabalpur, complements my professional certifications in Generative AI, DevOps, and SAP S/4HANA. Past experience at ZL Technologies and HSBC shaped my technical expertise and collaborative approach to problem-solving. My work emphasizes seamless IT operations and innovative strategies, driving organizational efficiency.

Experience

7 yrs 8 mos
Total Experience
2 yrs 5 mos
Average Tenure
4 mos
Current Experience

Kalibrate

Lead Technical Engineer

Jan 2026Present · 4 mos · Bengaluru, Karnataka, India · Remote

Fuel pricingTechnical SupportAPI

Diligent

Tier 2 Senior Technical Support Specialist

Nov 2022Dec 2025 · 3 yrs 1 mo · Bengaluru, Karnataka, India · Hybrid

Single Sign-On (SSO)SaaSTechnical SupportIT Service Management

Zl technologies

Member Of Technical Staff

Oct 2019Nov 2022 · 3 yrs 1 mo · Hyderabad, Telangana, India · On-site

Problem SolvingApplication MonitoringTechnical SupportIT Architecture

Hsbc

Associate System Support

Aug 2018Oct 2019 · 1 yr 2 mos · Hyderabad, Telangana, India · On-site

Problem SolvingTroubleshootingTechnical Support

Education

Government model science college jabalpur

Bachelor's degree — Science

Jan 2011Jan 2014

Kendriya Vidyalaya

Jun 2011Present

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