PVN Bhargav — Operations Associate
I am Patthi Venkata Naga Bhargav, a dedicated and results-driven professional with a passion for operational excellence and program management. With a strong educational background in Computer Science Engineering and a career spanning several years in the field, I have honed my skills in optimizing supply chain operations, program management, and business analysis. Here's a glimpse of my journey: In my current role at DealShare (Senior Manager – Program Management), I've had the privilege of setting up and leading the Operations Control Tower, where I've overseen various crucial aspects: •Implemented Ops Control Tower to track LM and Warehouse Performance, enhancing Customer Experience and Spearheaded monthly SCM Operations Capacity planning. •Introduced a Daily Operations Cost report, optimizing Contribution Margin levels. •Elevated the Customer Complaint resolution rate from 50% to 75% in just three months. •Led the program management of System-based Ops Cost calculation, reducing Cost Finalization TAT by approximately 2 days. •Currently leading a team focused on Operations Control Tower and Tech enhancements across warehouses. Myntra Designs Private Limited, Bangalore (Aug-14 to Feb-22) - [Various roles Executive to Senior Manager] – (7 Year 7 Months) During my tenure at Myntra, I played a pivotal role in Operations Planning, Business Analysis, Improving Seller NPS and EoDB, with notable achievements: •Enhanced Customer promise date (CPD) adherence by 1 to 1.25 days through Capacity-based promise rollout. •Initiated a weekly auto mailer to sellers, resulting in a 5-points increase in Seller NPS. •Introduced a checker mechanism for validating seller contracts, reducing seller complaints by ~50%. •Successfully planned end-to-end Warehouse operations for BAU and Peak Sale Events(EORS and BFF) along with Manpower planning. •Managed resource allocation effectively, leading to a ~10% cost reduction. •Improved Inventory hygiene, resulting in a ~30% reduction in OOS cancellations and item not found rates. •Optimized costs by ~1.3 Crores of overtime cost during peak sale operations. •Developed dynamic Business Intelligence dashboards and real-time reports to monitor and enhance reverse supply chain operations. My commitment to excellence, analytical prowess, and ability to drive impactful change have been the cornerstones of my career. I look forward to new challenges and opportunities for growth in the ever-evolving world of operations and program management. Feel free to connect with me to discuss collaborations or share insights in these domains.
Stackforce AI infers this person is a Supply Chain Management expert with a focus on program management and operational excellence.
Location: Bengaluru, Karnataka, India
Experience: 11 yrs 3 mos
Skills
- Program Management
- Operations Management
- Supply Chain Management
- Cost Control
- Business Analysis
- Customer Experience
- Data Analysis
Career Highlights
- Led Operations Control Tower implementation at DealShare.
- Achieved a 25% increase in customer complaint resolution rate.
- Optimized costs by 1.3 Crores during peak sales.
Work Experience
Meesho
Senior Manager (2 yrs 5 mos)
DealShare
Senior Manager - Central SCM Operations and Program Management (1 yr 9 mos)
Myntra
Senior Manager - SCM Marketplace (1 yr 5 mos)
Senior Manager - Central SCM (1 yr 4 mos)
Manager - Warehouse Planning and MIS (11 mos)
Associate Manager-Warehouse Planning & MIS. (5 mos)
Senior Executive (1 yr 5 mos)
Delivery Queue Executive (1 yr 7 mos)
Education
Bachelor of Technology (B.Tech.) at Jawaharlal Nehru Technological University