P

PVN Bhargav

Operations Associate

Bengaluru, Karnataka, India11 yrs 3 mos experience
Highly Stable

Key Highlights

  • Led Operations Control Tower implementation at DealShare.
  • Achieved a 25% increase in customer complaint resolution rate.
  • Optimized costs by 1.3 Crores during peak sales.
Stackforce AI infers this person is a Supply Chain Management expert with a focus on program management and operational excellence.

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Skills

Core Skills

Program ManagementOperations ManagementSupply Chain ManagementCost ControlBusiness AnalysisCustomer ExperienceData Analysis

Other Skills

People ManagementStakeholder ManagementCSCPBuild Strong RelationshipsRoot CausePerformance ReviewsKPI ReportingBusiness Process ImprovementStructured ThinkingProcess Improvement ProjectsStrategic ThinkingBusiness InsightsSupply PlanningData MiningMicrosoft Office

About

I am Patthi Venkata Naga Bhargav, a dedicated and results-driven professional with a passion for operational excellence and program management. With a strong educational background in Computer Science Engineering and a career spanning several years in the field, I have honed my skills in optimizing supply chain operations, program management, and business analysis. Here's a glimpse of my journey: In my current role at DealShare (Senior Manager – Program Management), I've had the privilege of setting up and leading the Operations Control Tower, where I've overseen various crucial aspects: •Implemented Ops Control Tower to track LM and Warehouse Performance, enhancing Customer Experience and Spearheaded monthly SCM Operations Capacity planning. •Introduced a Daily Operations Cost report, optimizing Contribution Margin levels. •Elevated the Customer Complaint resolution rate from 50% to 75% in just three months. •Led the program management of System-based Ops Cost calculation, reducing Cost Finalization TAT by approximately 2 days. •Currently leading a team focused on Operations Control Tower and Tech enhancements across warehouses. Myntra Designs Private Limited, Bangalore (Aug-14 to Feb-22) - [Various roles Executive to Senior Manager] – (7 Year 7 Months) During my tenure at Myntra, I played a pivotal role in Operations Planning, Business Analysis, Improving Seller NPS and EoDB, with notable achievements: •Enhanced Customer promise date (CPD) adherence by 1 to 1.25 days through Capacity-based promise rollout. •Initiated a weekly auto mailer to sellers, resulting in a 5-points increase in Seller NPS. •Introduced a checker mechanism for validating seller contracts, reducing seller complaints by ~50%. •Successfully planned end-to-end Warehouse operations for BAU and Peak Sale Events(EORS and BFF) along with Manpower planning. •Managed resource allocation effectively, leading to a ~10% cost reduction. •Improved Inventory hygiene, resulting in a ~30% reduction in OOS cancellations and item not found rates. •Optimized costs by ~1.3 Crores of overtime cost during peak sale operations. •Developed dynamic Business Intelligence dashboards and real-time reports to monitor and enhance reverse supply chain operations. My commitment to excellence, analytical prowess, and ability to drive impactful change have been the cornerstones of my career. I look forward to new challenges and opportunities for growth in the ever-evolving world of operations and program management. Feel free to connect with me to discuss collaborations or share insights in these domains.

Experience

11 yrs 3 mos
Total Experience
4 yrs 5 mos
Average Tenure
2 yrs 5 mos
Current Experience

Meesho

Senior Manager

Jan 2024Present · 2 yrs 5 mos · Bengaluru, Karnataka, India · On-site

People ManagementStakeholder ManagementCustomer ExperienceProgram ManagementOperations Management

Dealshare

Senior Manager - Central SCM Operations and Program Management

Mar 2022Dec 2023 · 1 yr 9 mos · Bengaluru, Karnataka, India · On-site

CSCPStakeholder ManagementBuild Strong RelationshipsRoot CausePerformance ReviewsKPI Reporting+24

Myntra

6 roles

Senior Manager - SCM Marketplace

Sep 2020Feb 2022 · 1 yr 5 mos · On-site

Stakeholder ManagementBuild Strong RelationshipsRoot CauseBusiness Process ImprovementStructured ThinkingUser Experience (UX)+16

Senior Manager - Central SCM

Promoted

Apr 2019Aug 2020 · 1 yr 4 mos · On-site

CSCPStakeholder ManagementProblem SolvingAOPBuild Strong RelationshipsRoot Cause+25

Manager - Warehouse Planning and MIS

Promoted

Apr 2018Mar 2019 · 11 mos · On-site

  • PAN India - Daily Operations Planning of Warehouses (End to End)
Data AnalysisSupply Chain OperationsCSCPStrategic ThinkingSupply PlanningData Mining+9

Associate Manager-Warehouse Planning & MIS.

Promoted

Oct 2017Mar 2018 · 5 mos · On-site

  • Entire Warehouse Operations Planning - PAN India.
Supply Chain OperationsSupply PlanningMicrosoft OfficeBusiness PlanningCapacity PlanningManagement Information Systems (MIS)+3

Senior Executive

Promoted

Apr 2016Sep 2017 · 1 yr 5 mos · On-site

Data AnalysisManagement Information Systems (MIS)Supply Chain Management

Delivery Queue Executive

Aug 2014Mar 2016 · 1 yr 7 mos · On-site

  • Tracking Key Business Metrics and Data Analytics
Data AnalysisManagement Information Systems (MIS)

Education

Jawaharlal Nehru Technological University

Bachelor of Technology (B.Tech.) — Computer Science

Jan 2009Jan 2013

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