Raghav Bhutada — Business Analyst
Welcome to my LinkedIn profile! I’m Raghav Bhutada, a CRM Consultant and Business Analyst with experience across the Banking (BFSI) and Healthcare sectors. I specialize in enhancing operational efficiency, automating processes, and improving customer engagement through robust CRM solutions. At Simple CRM, I drive end-to-end projects in Sales, Marketing, and Support Automation, working closely with stakeholders to ensure seamless project execution, adherence to timelines, and delivery of impactful results. I leverage tools like JIRA and Figma for effective project tracking, requirement management, and process visualization. With 2 years of hands-on experience in Healthcare CRM, I have developed strong expertise in: Lead Management Systems HIS (Hospital Information System) integration SAML-based SSO implementation Reports and SQL queries using Data Analtical Tool and Clickhouse Click-to-Call functionality Logic Hooks, Schedulers, and Cron Jobs In addition, I’ve worked extensively with Mautic (Marketing Automation Tool), gaining practical knowledge of contact creation (via API & manual), segment management, and campaign configuration. I’m passionate about business analysis, requirement documentation (BRD & FRD), data-driven decision-making, and creating efficient CRM workflows that enhance system usability and deliver measurable business value.
Stackforce AI infers this person is a CRM Consultant with expertise in Banking and Healthcare sectors.
Location: Nagpur, Maharashtra, India
Experience: 2 yrs 4 mos
Skills
- Customer Relationship Management (crm)
- Business Analysis
Career Highlights
- Expert in CRM solutions for Banking and Healthcare.
- Proficient in automation and process optimization.
- Strong background in requirement documentation and analysis.
Work Experience
simplecrm.com
Business Analyst (2 yrs 4 mos)
Amazon Web Services (AWS)
AWS Cloud Virtual Intership (2 mos)
Education
Bachelor of Technology - BTech at Shri Ramdeobaba College of Engineering and Management