Raghav Bhutada

Business Analyst

Nagpur, Maharashtra, India2 yrs 4 mos experience
Highly Stable

Key Highlights

  • Expert in CRM solutions for Banking and Healthcare.
  • Proficient in automation and process optimization.
  • Strong background in requirement documentation and analysis.
Stackforce AI infers this person is a CRM Consultant with expertise in Banking and Healthcare sectors.

Contact

Skills

Core Skills

Customer Relationship Management (crm)Business Analysis

Other Skills

Amazon Web Services (AWS)BRDBusiness ProcessBusiness RequirementsCampaign ManagementClick-to-Call functionalityClickHouseClient RelationsCloud ComputingCommunicationContact creationCron JobsData AnalysisData VisualizationDesign Documents

About

Welcome to my LinkedIn profile! I’m Raghav Bhutada, a CRM Consultant and Business Analyst with experience across the Banking (BFSI) and Healthcare sectors. I specialize in enhancing operational efficiency, automating processes, and improving customer engagement through robust CRM solutions. At Simple CRM, I drive end-to-end projects in Sales, Marketing, and Support Automation, working closely with stakeholders to ensure seamless project execution, adherence to timelines, and delivery of impactful results. I leverage tools like JIRA and Figma for effective project tracking, requirement management, and process visualization. With 2 years of hands-on experience in Healthcare CRM, I have developed strong expertise in: Lead Management Systems HIS (Hospital Information System) integration SAML-based SSO implementation Reports and SQL queries using Data Analtical Tool and Clickhouse Click-to-Call functionality Logic Hooks, Schedulers, and Cron Jobs In addition, I’ve worked extensively with Mautic (Marketing Automation Tool), gaining practical knowledge of contact creation (via API & manual), segment management, and campaign configuration. I’m passionate about business analysis, requirement documentation (BRD & FRD), data-driven decision-making, and creating efficient CRM workflows that enhance system usability and deliver measurable business value.

Experience

2 yrs 4 mos
Total Experience
2 yrs 4 mos
Average Tenure
2 yrs 4 mos
Current Experience

Simplecrm.com

Business Analyst

Feb 2024Present · 2 yrs 4 mos · India · On-site

  • CRM Consultant | Banking & Healthcare Domain | Marketing Automation | Data Integration
  • Having Experience working closely with clients for requirement gathering, documentation, and system configuration across Banking and Healthcare CRM projects.
  • With 1.5 years of experience in Healthcare CRM, I’ve developed a strong understanding of:
  • Lead Management Systems
  • HIS (Hospital Information System) integration
  • SAML-based SSO implementation and LDAP
  • Reports and SQL queries with Click House
  • Click-to-Call functionality
  • Manage Engine tool for tickets.
  • Logic Hooks, Schedulers, and Cron Jobs
  • In addition, worked on Mautic (Marketing Automation Tool) with practical knowledge of:
  • Contact creation (via API & manual)
  • Segment management
  • Campaign Management, Configuration and Execution
  • Passionate about creating efficient CRM workflows, ensuring data consistency, and enhancing system usability through automation and integration.
Lead Management SystemsHIS integrationSAML-based SSO implementationReports and SQL queriesClick-to-Call functionalityLogic Hooks+8

Amazon web services (aws)

AWS Cloud Virtual Intership

Dec 2022Feb 2023 · 2 mos · Virtual · Remote

Education

Shri Ramdeobaba College of Engineering and Management

Bachelor of Technology - BTech — Electronics

Jan 2020Jan 2024

Stackforce found 100+ more professionals with Customer Relationship Management (crm) & Business Analysis

Explore similar profiles based on matching skills and experience