Raginii Verma

Operations Associate

Delhi, India4 yrs 11 mos experience
Most Likely To Switch

Key Highlights

  • Experienced in customer service and sales operations.
  • Proficient in ServiceNow and Active Directory.
  • Hands-on experience in embedded systems and IoT.
Stackforce AI infers this person is a skilled technical professional with a focus on customer service and IT support.

Contact

ragini16v@gmail.comLinkedIn

Skills

Core Skills

Customer ServiceSales OperationsServicenowActive Directory

Other Skills

Customer ExperienceProduct KnowledgeRepair centralMicrosoft OfficePython (Programming Language)LinuxLaTeX

Experience

4 yrs 11 mos
Total Experience
1 yr 2 mos
Average Tenure
1 yr 10 mos
Current Experience

Avi-spl

2 roles

Service Readiness Coordinator

Aug 2025 – Present · 10 mos · Remote

TSR 2

Aug 2024 – Aug 2025 · 1 yr · Remote

Apple

Product Specialist

Sep 2023 – May 2024 · 8 mos · Delhi, India · On-site

Customer ServiceCustomer ExperienceSales OperationsProduct Knowledge

Ltimindtree

Support Engineer

Sep 2022 – Sep 2023 · 1 yr · India

  • Install and configure software and hardware
  • Manage network servers and technology tools
  • Set up accounts and workstations
  • Monitor performance and maintain systems according to requirements
  • Troubleshoot issues and outages
  • Ensure security through access controls, backups and firewalls
  • Upgrade systems with new releases and models
ServiceNowActive Directory

Dxc technology

System Administrator

Apr 2021 – Sep 2022 · 1 yr 5 mos · Bengaluru, Karnataka, India

ServiceNowActive Directory

J.ragrau industries

Engineering Intern

Jan 2019 – Jun 2019 · 5 mos · New Delhi Area, India

  • fabrication of Strain gauge Load cell, Research and Implementation of Torque tool calibration System.

Kyrion technologies

Engineering Intern

May 2016 – Jul 2016 · 2 mos · New Delhi Area, India

  • Designed LFR and hands on training on Embedded systems and IOT.

Education

Maharshi Dayanand University

BTech - Bachelor of Technology

Jan 2015 – Jan 2019

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