Jan 2024 – Nov 2024 · 10 mos · Los Angeles, California, United States · Remote

• Spearheaded the development of HazlVoice-Pro, a Text and Voice AI system that enhances customer experience by assisting with online food orders, restaurant rewards collection, and providing restaurant information.
• System Design & Architecture
• Architected and designed a robust, stateless, and distributed Retrieval-Augmented Generation (RAG) based AI system.
• Ensured the system's scalability and reliability by deploying on AWS, utilizing its extensive cloud services.
• Data Engineering
• Created and maintained efficient ETL (Extract, Transform, Load) pipelines to process and manage large datasets.
• Strategically created embeddings for efficient information retrieval and similarity search.
• Selected and implemented Qdrant as the Vector Database to support fast and accurate data retrieval.
• Developed a backend system to keep Qdrant up to date at all times.
• Session Management
• Implemented Redis for session management to maintain a truly stateless architecture, ensuring efficient handling of user sessions and data.
• AI & LLM Orchestration
• Utilized Langchain and Langgraph for sophisticated LLM orchestration, allowing for dynamic and context-aware interactions.
• Designed and developed custom agents and tools, leveraging GPT as the core LLM for the RAG system, enhancing the bot's response accuracy and relevance.
• Communication Integration
• Integrated Twilio's SMS API to facilitate seamless and real-time communication between users and HazlVoice-Pro, ensuring a smooth user experience.
• Deployment & DevOps
• Deployed the entire AI system on AWS using Elastic Container Service (ECS) for efficient container management and scaling.
• Authored comprehensive deployment scripts including GitHub workflow files, AWS task definitions, and Dockerfiles, ensuring a streamlined and automated deployment process.
• AI Testing & Metrics
• Developed an AI testing bot to evaluate HazlVoice-Pro, generating metrics to analyze conversation quality and other critical performance indicators.

Jul 2022 – Oct 2022 · 3 mos · Riverside, California, United States

• As an intern with the Enterprise Solutions team at ITS, I worked collaboratively to develop and maintain financial applications using frontend frameworks like Angular, backend frameworks like NestJS, and databases like MongoDB. During my tenure, I gained valuable experience in planning and designing architecture, developing, testing, and maintaining software solutions.
• Highlights of my contributions include:
• Developing a full-stack web application that provided critical support to the financial operations team with Accounting and Fiscal Services.
• Enhancing database performance by writing complex Mongo queries, reducing response time for data retrieval from over two minutes to less than 250 milliseconds resulting in 50% increase in productivity of the Accounting team.
• Contributing to the migration of legacy software written in Java to modern web development frameworks and databases, demonstrating a strong aptitude for adapting to new technologies and methodologies.
• My internship with ITS provided me with an excellent opportunity to gain hands-on experience in software development while working collaboratively with a dynamic team.

Feb 2022 – Jun 2022 · 4 mos · Riverside, California, United States

• As a software developer at UC Riverside's Agricultural Operations, I played a key role in developing various applications to improve operational efficiency and automate manual processes. Some of my key accomplishments during this time include:
• Creating an iOS app that served as a self check-in kiosk for R'Garden, UC Riverside's community garden, streamlining the check-in process for volunteers and improving record-keeping resulting in a 25% increase in funding through data-driven insights on community engagement.
• Developing a web application for employee job cards that featured data persistence and automatic generation of monthly reports, allowing supervisors to easily monitor tasks executed and speeding up payroll processes.
• Collaborating with the Agricultural Operations team to design, develop, test, and maintain a range of software, including both iOS and web applications, to improve operational processes and enhance productivity by 30%.

Nov 2021 – Jan 2022 · 2 mos · Riverside, California, United States

• At the Dining Facility's new dine-in experience restaurant, The Barn, I was hired as a Host to ensure a seamless customer experience. My responsibilities included:
• Managing the restaurant floor, assigning waiters to different sections to optimize efficiency and ensure smooth operations.
• Utilizing excellent communication skills to make customers feel comfortable and welcome, providing exceptional service and an enjoyable dining experience.
• Ensuring the restaurant's seamless operations, making sure the entire team worked together to create a positive environment for guests.

Dec 2020 – Jun 2021 · 6 mos · Mumbai, Maharashtra, India · Remote

• Spearheaded the development of user-friendly and responsive iOS applications to meet client demands, ensuring high quality, performance, and responsiveness of the app.
• Collaborated with team members to design, define, and implement new features and updates using RESTful APIs, cloud messaging APIs, and push notifications in MVVM architecture.
• Utilized StoreKit to set up in-app purchases and worked extensively with UIKit to deliver successful projects such as EasyTime Digital Clock, SwiftlyColor, and Little Baby Path: Photo Story.
• Led the team as project manager for EasyTime Digital Clock, driving 20% of company revenue through in-app purchases.
• Consistently delivered projects on time and on budget, meeting or exceeding client expectations.
• Received positive feedback from clients and team members for strong leadership, communication, and problem-solving skills.

Jan 2020 – Present · 6 yrs 5 mos · Mumbai, Maharashtra, India

Jan 2020 – Mar 2020 · 2 mos · Mumbai, Maharashtra, India · On-site

• Conducted engaging and informative lectures on C programming for undergraduate students at Vidyalankar Institute of Technology.
• Designed and implemented hands-on programming assignments and projects to reinforce students' understanding of key concepts.
• Mentored students and provided feedback to help them improve their problem-solving skills and write optimized code in C.
• Collaborated with the course instructor to develop and deliver course materials, ensuring alignment with the curriculum and learning objectives.
• Fostered a positive and inclusive learning environment, encouraging student participation and addressing their queries and concerns.