Mar 2019 – Sep 2021 · 2 yrs 6 mos · Bengaluru Area, India

• SLK Group is a 20 years old dynamic technology, business consulting & outsourcing provider to some of the largest Fortune 500 companies. It offers automation, digital software, outsourcing, and business transformation, as well as serves manufacturing & BFSI sector customers worldwide for application development, re-engineering and testing. It has offices in Bengaluru, Pune, US, Europe & Singapore.
• Role : I am heading the entire IT vertical globally & accountable for catering & executing new business from IT front & expansion of offices. All sub verticals like IT Infra, Network, Unified Communication, Collaboration, Cloud, Data Center Operations, IT security, End Computing, Service Desk, ITAM & Telecom report to me.
• Achievements: In one year, I made a JV entity project between SLK & Voya Financial (US) - GO LIVE in 3 sites (2 in Bangalore & 1 in Pune) by building IT infra & backbone & Data Center from scratch, Implementation of latest Network Security stack meeting stringent US BFSI standards. I am also accountable for professional IT services provided to customers apart from running the lights for Internal IT Ops & IT PMO.

Aug 2018 – Mar 2019 · 7 mos · Bengaluru Area, India

• Wipro Ltd. is a 72 years old organization headquartered in Bengaluru, India with around 170 K employees worldwide having net asset of US$ 11.68 billion, Total equity of US$ 7.45 billion & revenue of US$ 8.4 billion.
• I started my role with Digital Transformation initiatives & Automation of IT. I was soon assigned a new role as Global Head of Network Operations & Network Security. Herein, it was not only managing the internal Network Infra for all Wipro offices spread in different geos but also I was accountable for Wipro's entire customer ODCs network backbone operations and security on 24x7x365 basis with stringent SLAs.

Feb 2016 – Dec 2017 · 1 yr 10 mos · Hyderabad Area, India

Jul 2013 – Feb 2016 · 2 yrs 7 mos · Noida Area, India

• Achievements :-
• SAP implementation - FICO,MM,SD,PS,BW,BPC & HCM. Automation of ERP approval process interfaced with SAP. This promoted Green IT by slashing down all hard copy approval printouts. Launched in-house app for Ticketing, Expense booking,BDGMS,Leave Mgmt, Appraisal ,Project Mgmt. Managed SharePoint portal for collaboration & Knowledge Sharing.
• Online SAN to SAN Async Replication between office buildings for High Redundancy & to ensure 100 % Uptime of Production & SAP data.
• Go Green initiative by exploring right & lean technology - introduced less power consuming Tiny desktops & replaced old legacy CPUs which reduced power & cooling requirement up to 60-70 % drop. This reflected savings of 5.91 Cr (INR) for next 5 years in terms of Opex & also less CO₂ emission.
• Formation of "internal" audit team of 42 people across all office locations - encouraging people from various BUs- got them certified from bsi. Launching online e Learning portal so that from Top to bottom employees get ISMS awareness.
• Successful customer migration projects - Axis, ICICI, Tokyo Financial Services, RAK bank, IndiaBulls, VPBank, Emirates (ENBD/EIB),DBS,Bancorp for DB & Weblogic implementation. Axis Bank went LIVE on Exalogic.
• Optimization drive to arrest non-judicious usage of assets (both H/W & S/W licenses). Infra got squeezed to just 6 Servers from 100 . This reflected in approx. 50 Million (INR) savings. Managed IP Telephony using Open SIP - savings of 2 Million (INR)/ annum in phone bills.
• Implementation & Testing of Private Cloud - a Pilot Project with Old CPUs- using Open Source solutions-CentOS, Apache Cloud Stack, Xen OS etc. with complete scalability option on fly. Complete re-haul of N/W backbone @ Noida office - first step towards Software Defined Network.There was 10 x increase in LAN speed & also lowered overall TCO.
• Successfully managed complex license audits with 100 % Compliance & thus ensured organization's reputation.

Apr 2012 – Jan 2013 · 9 mos

• # Spearheaded IT operations, ongoing projects, customer end deployments & system Integration including IT Infrastructure expansion aligned to organizational business growth.
• # Managed service delivery for clients in 2007 – 2008 followed by management of internal IT & infrastructure till 2013.
• # Developed & maintained productive business relationship across Enterprise verticals & Telco’s.
• # Set up & refined Help Desk structure based on ITIL standards, in-house requirements & SLAs. Focused on incident & infrastructure management for operations
• # Participated & passed audits conducted by PWC, E&Y, KPMG & Microsoft. Ensured license compliance to SAM – Software Asset Management).
• # Prepared blueprint/budgets, conducted technical assessments, implemented new infrastructure from scratch.
• # Network re-haul by Giga Ethernet connectivity across Infrastructure, redundancy & load balancing within ISPs, configured Juniper & Fortinet firewall, Aruba WiFi Network along with Access Points & master controller, squid server, layer 2/ layer 3 switches, R&M Ethernet cabling.
• # Participated in negotiation/ procurement of IT equipments leading to aggregate savings.
• # Managed IT Asset Inventory and maintained updated process documentation.Coordinated with the senior leadership team with regards to budget, blue prints & technical architecture for new projects.
• # Implemented PCI–DSS certification for the organization (mainly for Paytm), subsequently audited by PWC, E&Y and SISA.
• # Monitored performance of team members & conducted need based training sessions aligned to business requirements. Updated progress to the senior leadership team.

Nov 2010 – Mar 2012 · 1 yr 4 mos

Apr 2007 – Nov 2010 · 3 yrs 7 mos

• One97 Communications Ltd. is India’s leading mobile internet company. One97 runs Paytm, India’s largest digital goods marketplace.
• Paytm, One97's flagship brand, is India's largest digital goods and mobile commerce platform - inspired and driven by a commitment to great consumer experience. Paytm is also a leading payment solutions provider to ecommerce merchants using its RBI approved semi-closed wallet.
• Headquartered in New Delhi, One97 has regional offices in Mumbai, Pune, Chennai, Bangalore and Kolkata with global presence in Africa, Europe, Middle East and Southeast Asia. Company is backed by marquee investors like Alibaba, SAIF Partners, Intel Capital, Sapphire Ventures and Silicon Valley Bank.
• One97 also invests in early stage mobile companies through the One97 Mobility Fund (OMF).

Jan 2006 – Jan 2007 · 1 yr · Delhi

• Reliance Energy Ltd. (BSES Venture,N.Delhi )
• Job Profile :- Worked as Dy.Manager- IT and owned the responsibility of IT Infrastructure.

Feb 2004 – May 2006 · 2 yrs 3 mos

• A CMMI Level 5 company and one of the leading systems integration companies in India with its global operations with offices in India, Middle East, far East and Europe. It’s a leading Pan Asian IT Services company, head quartered in Singapore and operating in six countries in the Far East region.
• Job Profile :-Worked as a Project/Site Manager, leading a team of 82 team members.
• Clients handled :- HT Media Ltd. & UNICEF (full-fledged project operation in 10 centers in India & coordination with other Centers in US, UK, Pakistan, Nepal, Bangladesh and Sri Lanka. )

Oct 2000 – Nov 2004 · 4 yrs 1 mo

• Integral IT team member ( System Administrator ) - provided IT & Network support for a 1200+ user environment .