Rakesh Shinde — Operations Associate

IT Consultant with over 15+ years of experience in IT infrastructure, cloud technologies (AWS, Azure AD, O365 Admin, Intune), project management, and technical support. Demonstrated success in leading cross-functional teams, delivering end-to-end IT services, and managing large-scale IT projects across global organizations. Expertise in vendor management, asset lifecycle management, and implementing scalable IT solutions. Extensive background in Global IT Service Desk and End-User Support, including Azure Active Directory and Office 365 administration and AWS services. Proficient in People Management, Incident and Problem Management, Resource Administration, Vendor Relations, Process Adherence, and ensuring the quality of IT service delivery. Skilled at evaluating IT infrastructure needs, implementing service delivery frameworks, and managing support services within defined timelines, costs, and quality standards. A collaborative team player with a strong track record of supporting team members during critical incidents and fostering a culture of knowledge sharing.

Stackforce AI infers this person is a seasoned IT Consultant specializing in cloud technologies and infrastructure management.

Location: Mumbai, Maharashtra, India

Experience: 18 yrs 2 mos