Rammurti Kumar

Operations Associate

Bengaluru, Karnataka, India9 yrs 1 mo experience
Most Likely To Switch

Key Highlights

  • Experienced in RF Planning and Engineering.
  • Strong background in Customer Relationship Management.
  • Proven track record in Technical Support and Automation.
Stackforce AI infers this person is a Technical Consultant with expertise in IT services and RF Engineering.

Contact

LinkedIn

Skills

Core Skills

Customer Relationship Management (crm)Information Technology

Other Skills

Single Sign-On (SSO)SAMLDomain ManagementAdmin consoleAWSActive DirectoryActive Server Pages (ASP)COVID-19Service-Level Agreements (SLA)Customer ServiceService LevelsGated content managementMarketoPELNHTML

About

Tech Consultant for DME-Admin Console in Adobe-Enterprises Previously worked as Senior Analyst in Microsoft-Campaign Execution & into the TS Operations with a demonstrated history of working in the information technology and services industry. Skilled in RF Planning, Engineering, and Radio Frequency (RF) Engineering. Strong information technology professional with a B.tech focused in Electronics and Communications Engineering from Maharishi Arvind Institute of Engineering & Technology Jaipur.

Experience

9 yrs 1 mo
Total Experience
1 yr 3 mos
Average Tenure
1 yr 6 mos
Current Experience

Infosys

Technical Process Specialist

Dec 2024 – Present · 1 yr 6 mos · Bangluru · On-site

Adobe

Technical Consultant- Digital Media

Feb 2023 – Dec 2023 · 10 mos · Noida · Hybrid

Customer Relationship Management (CRM)Single Sign-On (SSO)SAMLDomain ManagementAdmin consoleAWS+7

Wunderman thompson studios india

Senior Analyst-Campaign Execution (Microsoft)

Aug 2022 – Feb 2023 · 6 mos · Gurugram, Haryana, India · Hybrid

Customer Relationship Management (CRM)Gated content managementMarketoPELNHTMLService-Level Agreements (SLA)+6

Concentrix

Senior Front line Engineer

Apr 2021 – Jul 2022 · 1 yr 3 mos · Gurugram, Haryana, India

  • HP-ITES services
Customer Relationship Management (CRM)COVID-19Service-Level Agreements (SLA)Customer ServiceService LevelsInformation Technology

Crm services india private limited

Technical Support Specialist

Apr 2019 – Mar 2021 · 1 yr 11 mos · Jaipur, Rajasthan, India

  • Adobe- ITES services
Customer Relationship Management (CRM)Service-Level Agreements (SLA)Customer ServiceService LevelsInformation Technology

Climax bpm

Senior Process Associate

Feb 2016 – Apr 2018 · 2 yrs 2 mos · Jaipur, Rajasthan, India

  • AUS-PI Process
Customer Relationship Management (CRM)Service-Level Agreements (SLA)Customer ServiceService LevelsInformation Technology

Ahe corp. pvt ltd

RF & DT Engineer

Feb 2015 – Jan 2016 · 11 mos · Vadodara Cluster India

  • worked on the 4G (ATP 11B) project for Reliance jio infocomm. ltd.

Education

Rajasthan Technical University, Kota

B.Tech — Electronics and communition Engineering

Sep 2010 – May 2014

Maharishi Arvind Institute of Engineering & Technology,Jaipur

B.tech — Electronics and Communications Engineering

Jan 2010 – Jan 2014

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