Ratheesh E K

Operations Associate

Bengaluru, Karnataka, India13 yrs experience

Most Likely To Switch

Key Highlights

Over 13 years of IT experience in virtualization and enterprise products.
Proven expertise in product support and technical troubleshooting.
Strong leadership skills in team management and motivation.

Stackforce AI infers this person is a seasoned professional in IT support and virtualization within the cybersecurity and enterprise software sectors.

Contact

Skills

Core Skills

Technical SupportProduct SupportVirtualization

Other Skills

Linux System AdministrationWindows AdministrationWeb ServersChange RequestsEnterprise SoftwareProgram ManagementInterpersonal SkillsDatabasesSoftware as a Service (SaaS)Problem SolvingCommunicationWritten CommunicationCreative Problem SolvingCustomer SatisfactionContinuous Integration (CI)

About

Having more than 13 Years of IT Experience in Virtualization (VMware vSphere) & Enterprise Products

Experience

13 yrs

Total Experience

2 yrs 2 mos

Average Tenure

2 yrs 4 mos

Current Experience

Secpod

2 roles

Manager - Product Support

Promoted

May 2025 – Present · 1 yr 1 mo · Bengaluru, Karnataka, India

Product Support Lead

Feb 2024 – May 2025 · 1 yr 3 mos · Bengaluru, Karnataka, India

Atlassian

Premium Support Engineer

Jan 2022 – Aug 2022 · 7 mos · Bengaluru, Karnataka, India

Linux System AdministrationWindows AdministrationWeb ServersChange RequestsEnterprise SoftwareProgram Management+15

Komprise

Senior Support Engineer

Apr 2020 – Dec 2021 · 1 yr 8 mos · Bengaluru, Karnataka

Cloud & On Premise Data Management (CDM/OPDM)

Infrastructure as a Service (IaaS)Linux System AdministrationWindows AdministrationWeb ServersAnalytical SkillsEnterprise Software+14

Vmware

Datacenter Virtualization Support Engineer

Dec 2015 – Apr 2020 · 4 yrs 4 mos · Bengaluru Area, India

OptimizationVMware InfrastructureChange RequestsProvisioningDatabasesSoftware as a Service (SaaS)+26

Symantec

Product Support Analyst

Feb 2014 – Jul 2015 · 1 yr 5 mos · Chennai Area, India

OptimizationVMware InfrastructureChange RequestsDatabasesSoftware as a Service (SaaS)Windows+24

Mcafee

Senior Consultant

May 2011 – Jan 2014 · 2 yrs 8 mos · Chennai, Tamil Nadu, India

Enterprise Anti-VirusVirus RemovalMicrosoft ExcelApplication SupportCustomer SatisfactionLinux+10

Education

Rajiv Gandhi College of Engineering

Bachelor’s Degree — Computer Science

Jan 2005 – Jan 2009

Plexus Networks

Stackforce found 100+ more professionals with Technical Support & Product Support

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