R

Rianka Dutta

Operations Associate

Kolkata, West Bengal, India2 yrs 5 mos experience
Most Likely To Switch

Key Highlights

  • Improved reporting accuracy by 90% through structured analysis.
  • Automated reporting workflows, enhancing decision speed.
  • Delivered insights that boosted lead conversion by 30%.
Stackforce AI infers this person is a Data Analyst specializing in Healthcare, EdTech, and Retail analytics.

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Skills

Core Skills

Data AnalysisMis ReportingBusiness IntelligenceMarket AnalysisData VisualizationRetail AnalyticsHealthcare Data ManagementOperational Reporting

Other Skills

Advanced Excel & MIS ReportingCRM Data ManagementData CleaningValidation & PreparationSQL (Basic Queries & Data Extraction)Python for Data Validation & AutomationOperational Analytics & KPI MonitoringData Architecture & IntegrityBusiness Intelligence & VisualizationStrategic Marketing SupportOperational Business AnalysisStakeholder CommunicationCompetitor MappingStrategic Business AnalysisData Cleaning & Modeling

About

Results-driven Data Analyst | Business Analyst | Operations Analyst with 3+ years of experience transforming raw data into actionable business insights across Healthcare, EdTech, and Retail domains. I specialize in end-to-end data analytics—from data extraction and cleaning to building dashboards and delivering executive-level insights that drive measurable business outcomes. 💡 What I bring to the table: Strong expertise in SQL, Python, Power BI, Tableau, and Advanced Excel Proven ability to automate MIS reporting, reducing manual effort by up to 40% Experience handling 10,000+ data records with 100% data accuracy and integrity Deep understanding of KPI tracking, trend analysis, and business performance optimization 📊 Key Achievements: Improved reporting accuracy by 90% through structured data analysis frameworks Reduced reconciliation errors by 85% via robust data validation processes Automated reporting workflows, significantly improving efficiency and decision speed Delivered actionable insights that improved lead conversion by 30% 🔍 My Expertise Includes: Data Analysis, Cleaning & Validation MIS Reporting & KPI Tracking Dashboard Development (Power BI, Tableau, Excel) SQL-Based Data Extraction & Query Optimization Python Automation (Pandas, EDA) Business Intelligence & Stakeholder Reporting Process Optimization & Operations Analytics 🚀 Professional Focus: I am passionate about leveraging data to solve real business problems—whether it's improving operational efficiency, identifying revenue opportunities, or supporting strategic decision-making. 🎯 Career Objective: Actively seeking opportunities as a Data Analyst / Business Analyst / Operations Analyst / MIS Analyst, where I can combine technical expertise with business understanding to deliver measurable impact.

Experience

2 yrs 5 mos
Total Experience
9 mos
Average Tenure
10 mos
Current Experience

House of edtech

Operations Analyst

Jul 2025Present · 10 mos · Kolkata, West Bengal, India · Hybrid

  • Managed, cleaned, and validated course operations and enrollment data using Advanced Excel and LeadSquared CRM to support accurate enrollment tracking and data-driven operational decisions.
  • Performed data cleaning, data mining, and data preparation on CRM and academic datasets, including lead funnels, attendance records, and performance data, to identify trends, conversion gaps, and operational inefficiencies.
  • Extracted and analyzed structured data using basic SQL queries to prepare MIS reports, monitor key performance indicators (KPIs), and support periodic management reporting.
  • Utilized basic Python programming for data validation, and simple automation tasks, improving reporting accuracy and operational efficiency.
  • Ensured data accuracy, consistency, and integrity across operational reports by following standardized data validation and documentation practices.
  • Supported internal stakeholders by providing timely analytical insights to enhance operational processes and improve overall business performance.
Advanced Excel & MIS ReportingCRM Data ManagementData CleaningValidation & PreparationSQL (Basic Queries & Data Extraction)Python for Data Validation & Automation+3

Flipkart

Operations and Business Developer

Dec 2024Apr 2025 · 4 mos · Kolkata, West Bengal, India · On-site

  • Data Architecture & Integrity: Maintained centralized databases for seller onboarding and product catalogs using Advanced Excel (Power Query, XLOOKUP); improved data accuracy by 30% through the implementation of automated validation scripts and error-checking protocols.
  • Business Intelligence & Analytics: Executed deep-dive analysis on seller performance using Pivot Tables and Statistical Modeling to identify churn risks and growth patterns, contributing to a 15% increase in seller retention over 12 months.
  • Process Automation: Streamlined data consolidation workflows by developing automated Excel macros and templates, reducing manual reporting time by 15+ hours per week and accelerating the new business acquisition cycle.
  • Strategic MIS Reporting: Designed and deployed interactive MIS Dashboards featuring dynamic slicers and KPIs; translated complex datasets into actionable insights for senior leadership to drive operational decision-making and expansion strategies.
  • Cross-Functional Optimization: Audited and reconciled multi-channel performance data to ensure 100% alignment between operational outputs and financial reporting, facilitating data-driven collaboration across marketing, sales, and logistics teams.
Data Architecture & IntegrityBusiness Intelligence & VisualizationStrategic Marketing SupportOperational Business AnalysisStakeholder CommunicationBusiness Intelligence+1

Eveready industries india ltd

Market Research Analyst

Jun 2024Jul 2024 · 1 mo · Kolkata, West Bengal, India

  • Project: Competitor Mapping & Market Analysis
  • Strategic Business Analysis: Conducted comprehensive Business Analysis of the organized flashlight market by cleaning and modeling complex competitor datasets; identified critical product gaps and pricing trends to inform long-term strategic positioning.
  • Data-Driven Marketing Support: Provided high-level Marketing Support by benchmarking Eveready products against competitor offerings, translating technical data into a comparative marketing brochure that enhanced sales team effectiveness.
  • Advanced Data Visualization: Leveraged Microsoft Power BI and Microsoft Excel to visualize market share and competitive feature sets, transforming raw research into dynamic dashboards for executive-level review.
  • Actionable Market Insights: Identified significant product improvement opportunities through structured data comparison, resulting in actionable recommendations for product enhancement and strategic decision-making.
  • Professional Communication & Reporting: Utilized advanced Communication skills to present analytical findings and "market trend" reports to cross-functional stakeholders, ensuring alignment between product development and marketing strategy.
Competitor MappingMarket AnalysisStrategic Business AnalysisData Cleaning & ModelingActionable Market InsightsStrategic Communication+1

Titan company limited

Retail Sales & Customer Insights Analyst

Oct 2023Nov 2023 · 1 mo · Kolkata bowbazar · On-site

  • Project: Retail Sales Performance & Customer Insights Analysis
  • Retail Sales Analytics: Analyzed large-scale retail sales and customer datasets to track multi-store performance and identify emerging sales trends.
  • KPI Tracking & Optimization: Monitored and reported on critical business metrics including Revenue, Conversion Rate, and Average Bill Value (ABV) to drive operational efficiency.
  • Customer Behavior Intelligence: Conducted deep-dive customer behavior and product category analysis to identify high-demand segments within the jewelry sector.
  • Strategic Inventory Management: Provided data-driven support for inventory planning and upselling strategies based on identified consumer purchasing patterns.
  • Data Visualization & Reporting: Developed advanced Excel-based dashboards and automated reports to deliver actionable insights to store leadership for customer experience improvements.
Retail Sales AnalyticsKPI Management & MonitoringData VisualizationStrategic Inventory ManagementCustomer Behavior IntelligenceRevenue Management+3

Aig hospitals

Operation Executive

Apr 2022Nov 2022 · 7 mos · Hyderabad · On-site

  • Managed and validated complex healthcare datasets across billing, appointments, and patient records using Advanced Excel and APPEX CRM to ensure 100% data integrity for hospital operations.
  • Engineered structured MIS reports and automated dashboards that provided leadership with real-time actionable insights for strategic operational planning.
  • Streamlined patient flow and service efficiency by analyzing large-scale datasets to identify bottlenecks and monitor key performance indicators (KPIs).
  • Executed data reconciliation and cleaning processes to eliminate redundancies, significantly improving the speed and accuracy of monthly financial and operational reporting.
  • Collaborated with cross-functional teams to maintain CRM accuracy, supporting a data-driven environment that enhanced overall hospital performance tracking.
Revenue & Operational ReportingStrategic Operational PlanningAttention to Data Accuracy & ComplianceData AnalysisCleaning & MIS ReportingOperations & Healthcare Data Management+5

Medicover hospitals

Operations Associate

Mar 2021Mar 2022 · 1 yr · Hyderabad, Telangana, India

  • Consolidated, analyzed, and maintained large-scale healthcare datasets related to patient flow, treatment schedules, billing, and operations using Advanced Excel, enabling accurate tracking of operational performance and service efficiency.
  • Managed data cleaning, validation, and reconciliation processes to ensure accuracy, consistency, and compliance across patient, treatment, and financial records, supporting smooth day-to-day hospital operations.
  • Developed and maintained Excel-based MIS reports and dashboards to monitor key operational metrics, resource utilization, and performance indicators, providing actionable insights to management.
  • Supported operational planning and process improvement initiatives by analyzing historical data, identifying inefficiencies, and assisting leadership with data-driven decision-making.
Process Optimization & KPI MonitoringCRM & Data ManagementStrategic Operational PlanningMIS ReportingRevenue & Performance TrackingAttention to Data Accuracy & Compliance+2

Education

EIILM-Kolkata

Master of Business Administration - MBA — Operations-Marketing (Major) and Finance (Minor)

Apr 2023Jun 2025

Dr. B.C. Roy Engineering College

BBA(HM) — Healthcare Operations & Management

Jan 2018Jan 2021

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