Rishabh A.

Software Engineer

Hyderabad, Telangana, India12 yrs 6 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Proven leader in software development and engineering management.
Expert in aligning engineering efforts with business goals.
Strong track record of delivering high-quality software solutions.

Stackforce AI infers this person is a SaaS-focused software development leader with extensive experience in team management and project delivery.

Contact

rishabhaga@gmail.com +919741374980 LinkedIn

Skills

Core Skills

Project ManagementSoftware Development Life Cycle (sdlc)System DesignUser Experience DesignSystem ArchitectureExecution System DevelopmentInventory ManagementLogistics AutomationWorkflow AutomationBackend DevelopmentWeb Development

Other Skills

Algorithm DesignAlgorithmsAmazon CloudWatchAmazon DynamodbAmazon Route 53Amazon SQSAmazon Simple Notification Service (SNS)Amazon VPCAmazon Web Services (AWS)AndroidApache SqoopAutonomous AgentsBisonCC++

About

I am a results-driven software development leader with extensive experience in steering engineering teams and managing intricate projects. My ambition is to drive innovation in Computer Science and IT through continuous learning and applying my expertise as a Software Developer. I excel in mentoring teams, aligning engineering efforts with business goals, and delivering high-quality software solutions.

Experience

12 yrs 6 mos

Total Experience

4 yrs 2 mos

Average Tenure

5 yrs 2 mos

Current Experience

Microsoft

3 roles

Senior Software Engineering Manager

Promoted

Oct 2024 – Present · 1 yr 8 mos · Hyderabad

𝗧𝗲𝗮𝗺 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Foster a collaborative and inclusive team environment, ensuring clear communication and alignment on goals by leading a diverse team of Full-Time Employees (FTEs) and vendors responsible for the certification platform of the components ( Power Platform Connectors, Templates and Plugins, Copilot Agents & MCP Servers )
𝗩𝗲𝗻𝗱𝗼𝗿 𝗖𝗼𝗼𝗿𝗱𝗶𝗻𝗮𝘁𝗶𝗼𝗻: Conduct daily business sync-ups with vendors to address and resolve customer queries efficiently and ensure vendors are well-informed about project updates, priorities, and any changes in requirements.
𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗘𝗻𝗴𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Establish direct connections with customers to understand their pain points and provide timely solutions. Act as a liaison between customers and the technical team to ensure customer satisfaction and unblock any issues.
𝗥𝗼𝗮𝗱𝗺𝗮𝗽 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁: Develop and maintain a strategic roadmap for the certification platform domain. Align the roadmap with business objectives, customer needs, and technological advancements to drive continuous improvement.

Vendor CoordinationCustomer EngagementProject ManagementSoftware ManagementSoftware Development Life Cycle (SDLC)

Senior Software Engineering Manager

Promoted

Dec 2022 – Oct 2024 · 1 yr 10 mos · Hyderabad

Managed the SharePoint Tenant Admin Center team, a web-based interface within Microsoft 365 for managing SharePoint environments, including site management, user permissions, settings, policies, monitoring, and reporting.
Led and mentored a team of 8+ engineers, overseeing the entire software development lifecycle (SDLC) to develop scalable, secure, compliant, performant, reliable, and accessible software solutions.
Collaborated with cross-functional partners to align engineering efforts with business goals and roadmap.
Successfully delivered premium capabilities under the SharePoint Advanced Management Offering, including managing content sprawl (inactive site policy, ownership policy, AI Insights) and content lifecycle (recent admin actions, change history) that enabled tenant admins to effectively manage and govern growing content within their organizations.
Fostered a culture of continuous improvement and innovation within the engineering team by adopting best practices in operational and engineering excellence.
Conducted regular performance reviews and supported the professional growth of team members.

Software Development Life Cycle (SDLC)Project ManagementCustomer EngagementTeam Management

Senior Software Engineer

Mar 2021 – Nov 2022 · 1 yr 8 mos · Hyderabad

Led the SharePoint Tenant Admin Center team, a web-based interface within Microsoft 365 for managing SharePoint environments, including site management, user permissions, settings, policies, monitoring, and reporting.
Designed and developed the Tenant Admin Workflow Framework, enabling the creation of complex workflows with defined tasks for long-running business processes. Implemented smart pause and resume capabilities and a data-sharing model to prevent system bottlenecks.
Built the Policy Automation Engine using the framework, empowering premium features like Inactive Site Policy and Site Ownership Policy on the Admin Center.
Collaborated with partner teams to leverage the framework for their business needs, facilitating quick development of long-running executions without reinventing the wheel.
As a new team in India, led and coached over 7 peers, fostering good fundamentals and engineering practices within the team.
Actively involved in code reviews, design reviews, and providing consultation to colleagues, ensuring high-quality deliverables and continuous improvement.

Software Development Life Cycle (SDLC)Team ManagementSystem DesignWorkflow Development

Amazon

2 roles

Software Development Engineer 3 (L6)

Promoted

Oct 2018 – Feb 2021 · 2 yrs 4 mos · Hyderabad, Telangana, India · On-site

Led the FC Customer Returns Team, developing tools and processes to handle customer-returned items and maximize recovery value while maintaining customer trust and experience.
Re-architected the Grading System from a questionnaire-based to an attribute-based model, enabling faster scaling and launching of new sites and categories.
Designed a user-centric tool with a user-defined flow, ensuring associates could easily and productively grade returned items.
Proposed and implemented a 4-Tier architecture (Client, Delivery, Aggregation, Service) to facilitate seamless onboarding of new businesses.
Focused on the Client & Delivery Tier, building a robust and user-friendly React-based UX for better accessibility and cleaner interfaces.
Post-pilot launch, collaborated with business stakeholders to provide training and coaching on the new tools, capturing defects and improving the grading process to save costs.
Cultivated good Operational Excellence (OE) and Engineering Excellence (EE) practices within the team.
Mentored two SDEs, actively involved in code reviews, design reviews, and providing consultation to colleagues.

React.jsUser Experience DesignSystem ArchitectureOperational Excellence

Software Development Engineer 2 (L5)

Feb 2016 – Sep 2018 · 2 yrs 7 mos · Hyderabad, Telangana, India · On-site

Led the FC Removals (erstwhile Vendor Returns) Team, responsible for removing unwanted inventory from fulfillment centers by shipping it to respective vendors or sellers.
Developed and maintained an execution system to fulfill removal orders for unsellable or overstock inventory.
Managed the process for sellers requesting inventory returns, regardless of inventory health.
Designed and developed the Removals Notification System to streamline communication and operations.
Design and developed the new algorithm for the return fulfillment ensuring that it takes into account the different variables like weight, volume, capacity etc of the fulfillment centers before generating order.
Unified EFP (3rd Party Warehouses) and AFT (Amazon Warehouses) removals business processes from a vendor returns perspective, enhancing efficiency.
Launched key initiatives including Donation and WOOT, improving inventory management and disposal.
Migrated a Java-based service from Oracle to PostgreSQL, defining clear boundaries and single ownership for the service, previously managed by three teams across the globe.

Execution System DevelopmentAlgorithm DesignInventory Management

Flipkart

3 roles

Senior Software Development Engineer (SDE II)

Promoted

Jan 2015 – Jan 2016 · 1 yr · Bengaluru, Karnataka, India · On-site

Streamlined and simplified the logistics vendor onboarding process, enabling Flipkart to quickly and easily partner with new logistics players in the market.
Led a major initiative to automate manual operational workflows, including the storage of tracking IDs (AWB numbers).
Designed and developed a fully automated system to fetch tracking IDs from logistics vendors, eliminating the need for manual data entry by operations staff.
Implemented a feedback learning model to maintain optimal tracking ID levels, fetching new IDs only when storage fell below a predefined threshold.
Prevented potential shortages of tracking IDs, ensuring smooth and uninterrupted logistics operations.

Logistics AutomationWorkflow AutomationSystem Development

Software Development Engineer (SDE I)

Jul 2013 – Dec 2014 · 1 yr 5 mos · Bengaluru, Karnataka, India · On-site

Engineered backend solutions for the mobile website team and web-views for retail apps.
Spearheaded major launches including PREXO (product exchange), Large Appliances, NDD (Next Day Delivery), SDD (Same Day Delivery), Flipkart First Subscription Service, and Mi (Xiaomi) Store.
Integrated Flipkart’s new, highly scalable checkout service from scratch for both mobile-site and retail apps, enhancing user experience and transaction efficiency.
Developed in-house services such as a User-Agent parser, significantly impacting business operations by enabling channel-based offers and improving fraud detection mechanisms.

Backend DevelopmentWeb DevelopmentService Integration

Engineering Intern

Jan 2013 – Jun 2013 · 5 mos · Bengaluru, Karnataka, India · On-site

Spearheaded the development of a sophisticated Perceived Performance Analysis Tool, capturing user-perceived data through JavaScript and transforming it into actionable insights.
Leveraged Hadoop and Hive to implement complex queries for processing and analyzing captured data.
Organized and displayed data on a comprehensive dashboard, providing clear and concise performance metrics.
Enabled the team to make data-driven decisions and optimize the user experience by tracking mobile website performance.
Significantly enhanced the team’s ability to monitor and improve website performance, leading to a more seamless and efficient user experience.

Performance AnalysisData ProcessingDashboard Development