Rishabh Gupta

CTO

Noida, Uttar Pradesh, India8 yrs 6 mos experience

AI EnabledAI ML Practitioner

Key Highlights

Reduced MTTR from 48 hours to ~1 hour.
Delivered 99.9% Day-1 reliability for B2C insurance platforms.
Built AI-native Internal Developer Platform for 2,000+ engineers.

Stackforce AI infers this person is a SaaS and Fintech expert with a strong focus on platform engineering and automation.

Contact

gupta.rishabh2912@gmail.com LinkedIn

Skills

Core Skills

Platform EngineeringTeam LeadershipAi-native SystemsDevopsCloud ComputingData EngineeringFinancial SystemsGenerative AiAutomationBackend DevelopmentDistributed SystemsAi Systems

Other Skills

LangGraphLiteLLMvector databasesAI-assisted automationKubernetesECSCI/CDGitHub ActionsAWS BatchGlueKafkaPySparkPython (Programming Language)event-driven architecturecustom rule engine

About

Engineering Leader with 8+ years of experience building and scaling high-performing platform and infrastructure organizations. At Zinnia, I built and led the DevOps function that evolved into a broader Platform organization supporting 300+ microservices and 2,000+ engineers. I architected and drove adoption of Optimus — an AI-native Internal Developer Platform that reduced MTTR from 48 hours to ~1 hour and eliminated ~80% of manual toil. Previously at Qoala, I led multi-country distributed financial systems across four markets, launched high-reliability B2C insurance platforms (99.9% Day-1 reliability), and built developer enablement systems that improved release predictability. I’m passionate about platform strategy, organizational design, developer productivity, and delivering measurable business outcomes through scalable engineering systems.

Experience

8 yrs 6 mos

Total Experience

2 yrs 3 mos

Average Tenure

1 yr 6 mos

Current Experience

Zinnia

Engineering Lead

Nov 2024 – Present · 1 yr 6 mos · Gurugram, Haryana, India · Hybrid

Optimus — AI-Native Internal Developer Platform
Conceived and led adoption of a self-service Internal Developer Platform serving 2,000+ engineers, transforming DevOps into an AI-augmented platform capability.
Built agentic orchestration layer using LangGraph, LiteLLM, and vector databases
Enabled Slack/UI/CLI-based provisioning and remediation workflows
Reduced MTTR from 48 hours to ~1 hour
Eliminated ~80% manual DevOps toil through AI-assisted automation and governance
Platform & DevOps Transformation
Built and led the DevOps function (10 engineers) supporting 300+ microservices across Kubernetes, ECS, and on-prem systems. Scaled foundational DevOps capabilities into a broader Platform organization under new leadership.
Established operational ownership models, CI/CD standards, and scalable infrastructure patterns
Led zero-downtime production upgrades and intelligent auto-scaling across 45+ services
Standardized GitHub Actions pipelines across 100+ services, reducing deployment time by 70%
Built and operated environments hosting 30+ microservices, along with Kafka, OpenSearch, and PostgreSQL clusters
Enterprise-Scale Message Processing Platform
Led migration from Informatica to a cloud-native distributed processing framework.
Architected event-driven ETL platform using AWS Batch, Glue, Kafka, and PySpark
Processed 50M+ messages per hour across 24+ high-throughput services
Eliminated vendor lock-in, delivering $130,000 in annual recurring savings
Designed horizontally scalable, fault-tolerant processing aligned with enterprise reliability standards

Platform EngineeringTeam Leadership

Qoala

Engineering Lead

Nov 2021 – Nov 2024 · 3 yrs · Gurugram, Haryana, India · Hybrid

Led platform, distributed systems, and product initiatives across four Southeast Asian markets, driving reliability, developer productivity, and financial system standardization.
Architected a multi-country Unified Finance System across Indonesia, Thailand, Malaysia, and Vietnam, reducing processing time by 40% and improving financial data accuracy by 30%
Designed a standardized event-driven architecture with a custom rule engine to support complex commission models and tax logic across regions
Eliminated 98% of finance-related production bugs within 6 months by introducing validation pipelines and reliability engineering practices
Built a centralized AI-OCR platform processing 100k+ documents/week (97% handwritten accuracy), reducing manual verification by 70%
Architected a RAG-based knowledge system for Operations and Customer Support, significantly reducing ticket resolution time
Developed an Infrastructure-as-Code “Automated Staging Factory,” improving release predictability and accelerating feature delivery across engineering squads
Led end-to-end Engineering & DevOps for Yoi Insurance (ADB subsidiary) B2C launch, delivering 99.9% Day-1 reliability
Optimized high-volume reporting systems handling 30M+ records, reducing API latency from minutes to seconds

Python (Programming Language)Generative AIPlatform EngineeringFinancial Systems

Qin1

2 roles

Senior Software Engineer

Promoted

Feb 2021 – Nov 2021 · 9 mos

Contributed to backend platform evolution and led small-team initiatives in a fast-scaling EdTech environment.
Led a team of 3–4 engineers, introduced code review standards, and built internal engineering metrics dashboards
Architected communication microservices integrating Kafka, Celery, and Django to support scalable real-time learning workflows
Built an AI-powered tutor using WebSockets and AWS Transcribe to enhance student engagement
Integrated third-party video infrastructure to strengthen in-house learning systems
Optimized high-traffic APIs, reducing latency to milliseconds

Distributed SystemsProduction SystemsBackend Development

Software Engineer

Sep 2020 – Feb 2021 · 5 mos

Optimized performance-critical APIs through indexing, query tuning, and caching, reducing response times to ~100ms
Improved system observability and reliability in a production environment

Production SystemsPython (Programming Language)Backend Development

Oceana travels pvt ltd - india

Software Engineer

Sep 2017 – Jul 2020 · 2 yrs 10 mos · Noida, Uttar Pradesh, India

Early-career backend engineer contributing to product and platform initiatives in the travel domain.
Led development of DealScanner.in, centralising premium travel deal aggregation and impacting 10k+ agents
Built backend systems for TravelMarketing.in in collaboration with executive leadership
Designed scalable APIs and backend services supporting high-traffic production workloads

Production SystemsPython (Programming Language)Backend Development