Apr 2023 – Sep 2024 · 1 yr 5 mos

• Founded by the hosts of the Bourbon Pursuit podcast, Pursuit Spirits produces award-winning bourbon and rye whiskies with bold flavors that set them apart from the rest of the whiskey aisle.
• I covered a fourteen county area south and west of Atlanta including Fayette, Clayton, Coweta, Carroll, Troup, and Muscogee. My primary responsibilities were increasing brand penetration through additional retail placements, store tastings, trade shows, and distributor support.

Sep 2022 – Apr 2023 · 7 mos

• Relocated back to the United States from Singapore.

May 2019 – Sep 2022 · 3 yrs 4 mos · Singapore · On-site

• Cloudflare is on a mission to help build a better Internet. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare have all traffic routed through our intelligent global network, which gets smarter with each new site added. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was recognized by the World Economic Forum as a Technology Pioneer, named the Most Innovative Network & Internet Technology Company for two years running by the Wall Street Journal, and ranked among the world's 50 most innovative companies by Fast Company.

Dec 2016 – Mar 2018 · 1 yr 3 mos · Singapore

• GuestTek is the world's largest provider of Internet and IPTV solutions to the hospitality industry.
• Initially recruited to lead a transformational business change in technical operations and build a new global NOC/SOC engineering team in APAC. Promoted to lead operations across Asia Pacific region including Sales Engineering, Installations, Support, and Field Service.

Mar 2013 – Dec 2016 · 3 yrs 9 mos · Singapore

• DOCOMO interTouch is the largest provider of Internet technology solutions to the hospitality industry in Asia and Latin America. Following a sale, the company is now known as interTouch.
• Initially hired as Director of Network Operations, later promoted to VP of Operations. Responsible for global technical operations and remote support departments including our NOCs, contact centers, QA, field service, and operational/infrastructure engineering and development teams.
• Also served on the Board of Directors for the Corporation in Singapore, as well as on the boards of subsidiary entities in Malaysia, Mexico, Taiwan, Australia, Indonesia, Vietnam, and Philippines.

Nov 2010 – Mar 2013 · 2 yrs 4 mos · Atlanta, GA, USA

• LodgeNet is a connectivity solutions provider to the hospitality industry serving over 1.2 million hotel rooms throughout the United States, Mexico, and Canada.
• Management of systems engineering, development, and network operations center teams. Managed successful outsourcing of NOC functions to a partner company.

Aug 2009 – Feb 2010 · 6 mos · Atlanta, GA, USA

• Implementation of new network management software and project management of in-house software development projects.

Feb 2010 – Nov 2010 · 9 mos · Atlanta, GA, USA

• Manheim is the world's leading provider of vehicle remarketing services.
• Unix/Linux system engineering work - Primarily responsible for managing back-end Oracle RAC systems supporting Oracle Financials and related applications as well as front-end Tomcat/Java application stacks.

Jun 2009 – Jul 2009 · 1 mo · Atlanta, GA, USA

• Short-term project contractor in the Opsware group - focused on streamlining and automation of software deployments and systems management.

Mar 2003 – Dec 2007 · 4 yrs 9 mos · Atlanta, GA, USA

• Unix systems administration of Linux and Sun Solaris servers running standard suite of ISP service software (Apache, Exim, Bind, etc). Later managed server and software infrastructure supporting EarthLink's consumer VOIP product line.

Dec 2001 – Dec 2002 · 1 yr · Wexford, PA, USA

• I had multiple roles here - first, my technical role was to help design the ISP architecture for a large West African wireless Internet project. I also served in a project management role for this effort as the only Danet employee with experience in Nigeria. Finally, I wore my business development hat in searching for and vetting potential clients and projects in Africa, Central Asia, and Latin America.

Feb 2001 – Nov 2001 · 9 mos · Victoria Island, Lagos, Nigeria

• • Led the early stages of development for a startup wireless Internet company in Nigeria.
• • Negotiated with government ministries and parastatals to obtain appropriate licensing.
• • Authored business plan and worked with other directors to successfully attract funding.
• Company ended business at the end of 2001 due to a change in policy at the Ministry of Communications.

Oct 1999 – Sep 2024 · 24 yrs 11 mos · Singapore

• Personal consulting venture providing technical and management services to Internet service providers (wireless and telco-based) in the United States, Africa, and Asia, as well as hotel brands and vendors in the hospitality space needing technology and security assistance.
• Some highlights include operating the first service offering white label website/email hosting and domain name registration services to African ISPs, providing secure and reliable email services for international NGOs and African government agencies who did not trust in-country service providers, and providing consulting services to several startup wireless ISPs who successfully completed their license bids.
• Recent work has included WiFi network security and performance audits, customer data privacy policies, network security audits, and security training.

Jun 1999 – Feb 2001 · 1 yr 8 mos · Ikeja, Lagos, Nigeria

• • Set up and managed wireless Internet delivery system in Lagos, Nigeria using MMDS cable television system and two-way wireless cable modems. This was the first two-way MMDS broadband Internet system installed outside of the United States. This installation won a Wemmie award from the Wireless Communications Association.
• • Trained technical staff on the Internet and how to operate the servers and network equipment.
• • Deployed wireless Internet services into two additional cities -- Port Harcourt and Abuja.

Apr 1999 – Jun 1999 · 2 mos · Atlanta, GA, USA

• FlexMedia was a small email services startup that hired me to come in and pick up the pieces after losing their operations staff. Prior to going live with our first customer, the company changed business direction and stopped work on its mail service operations.

Oct 1998 – Apr 1999 · 6 mos · Atlanta, GA, USA

• Provided billing system integration support and internal server administration. Netsurfer was a small software company that provided innovative customer management software to Internet service providers.

Mar 1998 – Oct 1998 · 7 mos · Atlanta, GA, USA

• Contract position building and supporting Digital's Internet outsourcing center in Alpharetta GA and managing the technical needs of large clients like Reuters and Scitex.

Dec 1994 – Mar 1998 · 3 yrs 3 mos · Atlanta, GA, USA

• I held several positions at MindSpring. I started off as a Support Engineer dealing with end-user technical support issues. I then moved into a Telecom Engineer role in the network engineering group where I managed MindSpring's Atlanta, West Point, and Chattanooga POPs and built MindSpring's first NOC. I then moved back into the support call center where I managed a team of support technicians. Finally, I served as a Systems Engineer supporting the server infrastructure (email, web, dns, news, radius, etc) behind MindSpring's customer services.

Jan 1992 – Jan 1994 · 2 yrs · Milledgeville, GA, USA

• System and network administration for a pioneering online service that served Georgia educators and students.

Jan 1992 – Jan 1994 · 2 yrs · Atlanta, GA, USA

• Field technician responsible for care and feeding of retail shopping cart mounted mobile computers and related headend server/telecom equipment at four Kroger grocery store locations.