Apr 2024 – Feb 2025 · 10 mos · Bengaluru, Karnataka, India · On-site

Sep 2022 – Mar 2024 · 1 yr 6 mos · Bengaluru, Karnataka, India · On-site

• Aims to drive SME growth using Technology. Working on Building a Revolutionary ERP Product to ease day to day activity of SME business
• Leading Accounting, Compliance and Third party Integration product
• Influence key product decisions on user interface, user experience & feature
• prioritisation

Jun 2021 – Sep 2022 · 1 yr 3 mos · Bengaluru, Karnataka, India · On-site

• Build First compliance products of Open, GST returns and e-Invoicing
• Led the Product & Strategy for Compliance and Invoicing Products
• Conceptualised and built various features like e-Invoicing, GST Returns, 3rd Party Integration Apps for smooth migration from other product
• Delivered 3 Major and 7 minor product release in 12 months which led the adoption of Open.Money
• Increase the adoption of Payment link by reducing the failure rates ensuring appropriate status updates to the user.
• Enhanced and stabilized existing features which increased the Transaction volume by 32% and reduced the logo churn rate by 55%
• Influenced key product decisions on user interface, user experience & feature prioritization
• Implemented Today Defect Today concept in team, to ensure resolving the customer issue within 24 hours.
• Drove secondary user research, competition analysis and go to market for product releases and post release analysis.
• Drive sales and support efficiency by ensuring appropriate product knowledge (technical and sales) for each salesperson and support executive. Ensures know-how sharing and cross-collaboration.
• Improved customer retention by reducing the number of recurring customer queries by 47%.
• Bridging every department that touches the product like Design, Engineering, QA, Business Development and Customer Service

Jun 2018 – Jun 2021 · 3 yrs · Bangalore Urban, Karnataka, India · On-site

• Tally is a technology & innovation company. Delivering business software for Small and Medium Businesses (SMB's) is our passion.
• Have delivered first connected product which enable Tally to increase the TSS Renewal (MRR) increase by multifold.
• Have delivered 3 major, 5 minor release and 12 maintenance releases.
• Have contributed in growing paid customer base from 1.5 million to 2.1 million
• Regularly communicating with customers and prospective customers, conducting surveys, conducting usability tests
• Probing deeper into the underlying problems to get at the compelling value proposition for the customer.
• Influence key product decisions on user interface, user experience & feature prioritisation
• Product Backlog Grooming: Have analyse 6K Jira tickets and came up with 5 Discovery projects.
• Collaborated with 5 teams to ensure smooth delivery of high quality product
• Ensure consistency of marketing messages across all marketing materials, both internal and external.
• Honors & Awards:
• Star of the Quarter for JFM'20
• Impact Group – E-Invoice Design team for H2’20
• Standing Ovation – Aug’19
• Rookie Award – December’18

Jan 2018 – Feb 2018 · 1 mo · Virtual

May 2017 – Jul 2017 · 2 mos · Haridwar Area, India · On-site

• Technology Incubation and Entrepreneurship Development Society (TIEDS) to promote innovation and entrepreneurship at IITR. To accomplish its goal, TIEDS runs and manages a Business Incubator called Technology Innovation & Development of Entrepreneurship Support (TIDES) Centre at Indian Institute of Technology, Roorkee. TIDES facilitate incubation of new enterprises with innovative technologies by admitting them at its Incubation Centre and provides physical, technical, financial and networking supports and services.
• Job responsibilities were
• Audited major start-up business plans and suggested improvements.
• Conducted Secondary Market Research for competitors’ analysis and benchmarked startup.
• Analyzed secondary data for raw materials and setup pricing strategies accordingly for ‘Bioreactor’.
• Identified government Schemes (PSU) for pitching in order to get fund in various startups.

Dec 2016 – Dec 2016 · 0 mo · Gurgaon, India · On-site

• Founded in April 2014 in Silicon Valley, Droom is India’s first & largest marketplace to buy and sell new and used automobiles and automobile services.
• The current experience of buying and selling an automobile is completely broken, antiquated and full of pitfalls. Droom offers a truly 21st century experience in buying and selling automobiles. With its technology driven marketplace approach, Droom enables transactions between buyers and sellers by bringing transparency, building trust, and mitigating information asymmetry. Droom is a mobile first marketplace with a presence on three platforms i.e. Android, iOS and Desktop.
• Job responsibilities were
• Interpret data, analyze results using statistical techniques and provide ongoing reports.
• Acquire data from primary or secondary data sources and maintain databases/data systems
• Identify, analyze, and interpret trends or patterns in complex data sets and find opportunities to grow the business.
• Work closely with management to prioritize business and information needs
• Locate and define new process improvement opportunities in Droom Assist Department.

Jun 2014 – Mar 2016 · 1 yr 9 mos · Faridabad Area, India · On-site

• Job responsibilities
• Approves incoming materials by confirming specifications, conducting visual and
• measurement tests, rejecting and returning unacceptable materials
• Approves in-process production by confirming specifications, conducting visual and
• measurement tests, communicating required adjustments to the production supervisor.
• Approves finished products by confirming specifications, conducting visual and
• measurement tests, returning products for rework, confirming rework.
• Documents inspection results by completing reports and logs, summarizing re-work
• and waste, input data into quality database.
• Keeps measurement equipment operating by following operating instructions,
• calling for re-calibration.