Rohit N B

Product Manager

Toronto, Ontario, Canada9 yrs 3 mos experience

AI ML PractitionerAI Enabled

Key Highlights

Expert in deploying GitHub Enterprise solutions.
Strong background in customer success and technical support.
Proven track record in program management and product adoption.

Stackforce AI infers this person is a SaaS Solutions Engineer with expertise in customer success and technical program management.

Contact

Skills

Core Skills

Github EnterpriseCustomer SuccessSales EngineeringProject ManagementCloud ComputingTechnical SupportCustomer Experience ManagementSoftware Development

Other Skills

ActionsAdvanced SecurityArtificial Intelligence (AI)Azure Active DirectoryAzure DevOps ServicesAzure Virtual MachinesCC++CSSCodespacesCommunicationContinuous Integration (CI)Continuous Integration and Continuous Delivery (CI/CD)CopilotCustomer Interaction

About

As a Solutions Engineer, I assist potential customers in their transition from initial presentation to full-scale deployment of GitHub's Enterprise solutions. I enjoy collaborating with engineering teams across Canada who want to benefit from GitHub's cutting-edge offerings in areas such as collaborative development, CI/CD, DevOps, Application Security and Generative AI.

Experience

9 yrs 3 mos

Total Experience

3 yrs 1 mo

Average Tenure

Current Experience

Github

3 roles

Strategic Solutions Engineer

Promoted

Sep 2025 – Present · 9 mos

Senior Solutions Engineer

May 2023 – Sep 2025 · 2 yrs 4 mos

Senior Solutions Engineer

Jul 2020 – May 2023 · 2 yrs 10 mos

First Solutions Engineer for the Indian branch of GitHub
Worked with customers across India to leverage GitHub's Enterprise solutions & newer offerings like Enterprise Managed Users, Actions, Advanced Security, Codespaces, and Copilot

Hackerrank

Solutions Engineer

Jan 2019 – Jun 2020 · 1 yr 5 mos · Bengaluru, Karnataka, India

Pre-sales and post-sales technical subject matter expert for APAC Customers & final level of technical support
Lead product adoption strategies including customer training, onboarding, ATS integrations, SSO, product best practices and performed as a liaison between Customer, Engineering, and Sales
Onsite demo to prospective customers and dedicated support to premium accounts
Coach customers on usage of Product API's

Akamai technologies

3 roles

Technical Program Manager

Promoted

Aug 2017 – Dec 2018 · 1 yr 4 mos

Managed Programs for Akamai Global Performance and Operations teams
Developed rules of engagement, service level agreements, workflows, and skill distribution for new teams
Identified metrics, key performance indicators, and monitoring systems

Performance Engineer

Promoted

Oct 2015 – Aug 2017 · 1 yr 10 mos

Worked on the Octoshape Akamai integration projects
Interacted with Customers, Sales, Pre-Sales, Services and Technical Support teams for any non-standard customer setups or complex production issues in the EMEA Region
Handled On-Call responsibilities and provide Special Event support
UAT of Octoshape releases
Contributed to Operations Runbooks
Wrote system alerts to notify Ops Teams

Platform Operations Engineer

Nov 2013 – Oct 2015 · 1 yr 11 mos

Network Operations Center (NOC) Engineer.
Monitored over 100k servers of the Akamai Network
Responded to alerts, diagnosed network issues, root cause analysis and incident management