Roshan C.S. Singh — Product Manager
Driven Product Support Engineer with 3 years of experience helping SaaS and EdTech teams solve complex client problems, improve user experience, and influence product decisions. Currently working at Eve Technology Pvt Ltd, directly collaborating with product & tech teams to resolve critical issues, collect user feedback, and support feature rollouts. With a background in Computer Science (BSc), I’ve worked across TCS, Edupristine, and EVE, handling cross-functional coordination, ticketing tools, analytics, and end-user training. I’m passionate about building digital products that truly serve users — and currently transitioning into Product Operations and Associate Product Management roles. ✅ Skills: Product Support, Jira, SQL, Ticket Management, Product Feedback Loops, Client Success, Communication 🎯 Actively upskilling in Git, Product Roadmapping, and Prioritization frameworks Let’s connect if you’re building something exciting 🚀
Stackforce AI infers this person is a SaaS Product Support Engineer with a focus on user experience and technical coordination.
Location: Mumbai, Maharashtra, India
Experience: 4 yrs 2 mos
Skills
- Product Support
- Communication
- Technical Project Coordination
- Full-stack Development
- Problem-solving
Career Highlights
- 3 years of experience in Product Support
- Strong background in SaaS and EdTech
- Passionate about improving user experience
Work Experience
EduPristine
Product Support Specialist (2 yrs 9 mos)
Tata Consultancy Services
Technical Project Coordinator (1 yr)
CSism Technologies
Internship (5 mos)
Education
Postgraduate Degree at SP Jain School of Global Management - Dubai, Mumbai, Singapore & Sydney
Bachelor's degree at Mumbai University Mumbai