Nov 2025 – Present · 6 mos · India · On-site

• Founded wellnvibe, a wellness platform promoting mindfulness, women’s care, and mental wellbeing awareness.
• Developed wellness campaigns that encourage self-care, positive thinking, and emotional resilience.
• Assisted brands with digital growth and visibility, improving engagement, reach, and community connection.

Apr 2024 – Nov 2025 · 1 yr 7 mos · Siliguri · On-site

• ●To do installations on stipulated time.
• ●To report and attend complaint at the earliest, once it is notified.
• ●To rectify the complaint in a short span of time.
• ●To achieve AMC/CMC targets and consumable targets Month wise.
• ●To work in the field as per the tour plan.
• ●To meet all non-AMC customers for ensuring AMC acceptance.
• ●To ensure the company's reporting system is implemented like timely submission of documents, installation reports, TSR, tour program, expense statement, AMC/CMC contracts and other periodic submission.
• ●To give timely feedback to the seniors and back office team regarding the market trends and competitors and contribute towards developing effective field strategies

May 2022 – Apr 2024 · 1 yr 11 mos · Siliguri, West Bengal, India · On-site

• 1. To promptly attend Maintenance, Repair, Installation, Demo, Breakdowncalls and provide clinical
• and technical support to the end user.
• 2. Product range included all In-Vitro Diagnostics equipments like 3 part and 5 part diff Heamatology
• Analyser, Semi-Auto and Fully-Automated Biochemistry Analysers, Electrolyte Analysers,
• Coagulation Analysers, ESR and UrineAnalyser and Line Immunoassay Instrument,CLIA Fully auto instrument.
• 3. Conduct root cause analysis of failures and devise prompt breakdown solutions with minimum
• Turnaround Time (TAT>95% 0-2days).
• 4. Revenue generation through renewal of Annual Maintenance Contract (AMC), Comprehensive
• MaintenanceContract (CMC) and Qualitycontrol (QC) sales.
• 5. Create and maintain service technical documentation In company's enterprise database ,
• improving organisation efficiency.
• 6. Regularly maintain atleast 95% customer service feedback rating.

Jul 2021 – Jun 2022 · 11 mos · Siliguri, West Bengal, India · On-site

• Carrying sales visits, acquiring new customers, and maintaining an accurate record - Reagent kits sales to target customer profiles like Hospital Laboratories, Reference Diagnostic Labs, Government Hospitals, Pathologists, IVF centres , etc
• Explain to the customers about the products, their features and benefits - To generate new sales leads for Instrument and Reagents and finalise the deal. To generate new business by identifying new customers, increase customer base and conduct training for end users/ customers.
• Maintain Customer relations- develop and grow business in order to achieve and exceed the set sales target.

Dec 2020 – Feb 2021 · 2 mos · Kolkata, West Bengal, India · On-site

• This is an individual contributor role in an employee-oriented, high-performance environment that emphasizes spreading the Extramarks unique way of learning. As a BDA in Extramarks you will be expected to connect with potential customers, set up meetings, counsel the students on Extra marks unique way of learning and assist them to become premium subscribers.

Oct 2020 – Dec 2020 · 2 mos · Kolkata, West Bengal, India · On-site

• 🔸Responsible for planning & scheduling market visits for lead generation.
• 🔸Meeting sales targets of multiple payments solutions such as QR code, EDC/card swipe machine, point of sales software, insurance and other financial products.
• 🔸Deployment of products and articulation of benefits & best practices at client locations.
• 🔸Ensuring customer satisfaction leading to higher sales conversions and retention.
• 🔸Gathering consistent feedback from market for existing offerings and insights on competitor.
• moves as feedback for product enhancements.
• 🔸Enable digital payments at unorganized retailers by on-boarding new retailers & make the understand the complete payments acceptance process and its benefits.
• 🔸Visit existing merchant and resolve if merchant having any issue.

Sep 2020 – Oct 2020 · 1 mo

• Develop business leads, establishing relationships and closing deals.
• 🔸 Understand, update, and maintain contracts.
• 🔸Be an expert in the products and communicating their value and utility.
• 🔸Self-motivated, able to work independently and as a member of a remote team.
• 🔸 Proven ability to build and manage a sales pipeline and achieve targets.
• 🔸Excellent communication skills (presentation, verbal, and written).
• 🔸 Demonstrates expertise in building and maintaining client relationships
• 🔸 Good convincing ability and confident personality.
• 🔸 Data driven approach towards the sales process.
• 🔸 Full understanding of the sales process from database generation to fixing the appointments.

Jul 2019 – Jul 2020 · 1 yr · Berhampore, West Bengal, India · On-site

• 1.To achieve primary and secondary sales target month-wise reagents & equipment.
• 2.To work in the field as per the monthly tour plan.
• 3.To meet the customers as per company guidelines and promote our range of products.
• 4.To achieve the POB (personal order bookings) targets monthly.
• 5.To achieve payment collection month-wise, from the distributors of the assigned area.
• 6.To ensure the company's sales strategies are implemented properly.
• 7.To give timely market feedback to the product management department regarding the competition and market trends.
• 8.To ensure the company's reporting system is implemented i.e timely submission of documents & reports, stock and sales statements, expense statements & tour programs.
• 9.To ensure no stock returns from the distributors.
• 10.To ensure that complaints are properly addressed.
• 11.To ensure no cancellation of instrument orders.
• 12.To generate new leads and demonstrate the products to the customers.