Saila Santana — Software Engineer
I’m a technical builder who moves between engineering, product, and customer experience - the kind of person who can design and scale backend systems, align cross-functional teams, and explain a system clearly to someone non-technical, all in the same afternoon. At high-growth startups and in fast-paced environments, I’ve led platform re-architecture efforts, launched 100+ core features, scaled experimentation velocity 10x, and evaluated AI tools that shaped company-wide integration strategy. My work has supported products with millions of daily users and multi-million-dollar revenue streams - but I’m just as energized helping a product team iterate faster or enabling a customer to self-serve a new integration. What ties it all together is this: I’m driven by the belief that good systems should make people feel capable. When tools are intuitive, fast, and reliable, teams are freer to create, solve, and scale without distraction - and I love building toward that.
Stackforce AI infers this person is a Backend and Frontend Developer with expertise in E-commerce and SaaS.
Location: San Francisco, California, United States
Experience: 8 yrs 8 mos
Skills
- Ai Integration
- Customer Experience
- Backend Development
- E-commerce Engineering
- Infrastructure Management
- Experimentation
- Feature Development
- Frontend Development
- Product Management
- Customer Success
- Integration Management
- Data Analysis
- Digital Marketing
- Consulting
Career Highlights
- Led platform re-architecture for high-traffic e-commerce.
- Scaled experimentation velocity by 10x.
- Delivered 100+ core features for millions of users.
Work Experience
Tavus
Solutions Engineer (9 mos)
Brilliant Earth
Founding Software Engineer (3 yrs 6 mos)
Freelance
Software Engineer (11 mos)
Rockerbox
Technical Product Specialist (2 yrs 4 mos)
Optimization Analyst (9 mos)
Willis Towers Watson
Business Optimization Analyst (5 mos)
Ernst and Young
Summer Analyst - Performance Improvement Group (2 mos)
Education
Bachelor’s Degree at New York University