Dec 2021 – Aug 2022 · 8 mos · Bangalore Urban, Karnataka, India

• Skills : Stakeholder Management, Program Management, Executive Presentation, Cross-functional Collaboration, Digital Strategy, ROI/TOC Calculation, Excel modelling

Oct 2019 – Dec 2021 · 2 yrs 2 mos

• Simplify complex technology concepts and to plan, prioritize and seamlessly integrate all moving parts to deploy successful solutions.
• Initiate consultative engagements with complex enterprise customers, partnering with key stakeholders to create compelling visions while advising and executing on strategies
• Serve as hands-on advisors, using strong interpersonal skills, functional and/or technical knowledge, Salesforce product knowledge, industry experience, consulting experience, and knowledge of the client’s business to deliver customer ROI
• Strong presenter and facilitator, obtaining customer acceptance by understanding and delivering the right strategic vision, and driving the difficult conversations necessary to execute business strategies
• Proficient at analyzing issues and obstacles to determine root cause(s), weighing options, choosing appropriate courses of action, and measuring and revising strategy based on results
• Interact with both technical and functional customers to understand requirements, analyze information, and design comprehensive solutions. Additionally, show a strong understanding of typical business challenges faced by customers and common objectives
• Help clients consistently meet/exceed goals and metrics
• Deliver high client satisfaction (CSAT)
• Positively impact client renewals (when applicable)
• Generate positive feedback from internal teams and leadership
• Show continued professional growth and development

Jul 2019 – Sep 2019 · 2 mos

• Salesforce, the global leader in customer relationship management (CRM), empowers companies to connect with their customers in a whole new way.
• As part of the Services team my current responsibilities pertain to
• understanding and exploring Salesforce technical and functional best practices for implementing solutions in the technical area

Jan 2018 – Jun 2018 · 5 mos

• Consulting Project Responsibilities -
• To understand trade finance & transaction banking
• Identifying the use case to implement Blockchain Technology
• Performed cost-benefit analysis to test the feasibility of a use case
• Developed strategic alliances for implementation of suggested solutions

Oct 2017 – Dec 2017 · 2 mos

• Summer Internship Responsibilities:
• Designing an evaluation framework to test the performance of various banking technology channels.
• Conducted a comparative study and 360º benchmarking of bank’s channel performances to increase customer engagement.
• Interviewed clients, vendors, and internal team members to identify strategic improvement areas. Highlighted gaps and suggested recommendations

Aug 2017 – Jul 2019 · 1 yr 11 mos · Mumbai, Maharashtra, India

• Provided strategic consulting services in defining Business strategy and IT Organizations, Governance structures and Processes for startups to large clients. Key Projects Include :
• Strategic solution lead for an Austria based E-Bike Company: Provided Strategic consulting services to formulate Market Entry Strategy & Business Model to enter the Japaneses E-Bike B2B Market
• Market Research for Crowdfunding Platform - Happyly. org: Provided Strategic consulting services to start a Donation-Based Platform in Telangana with the objective to help mobilise resources through crowdfunding for the betterment of the people and the society
• Market Sizing for Travel Prepaid Card in Ghana: Performed an extensive Secondary Research to identify business opportunities for "Travel Prepaid Card" in Ghana. Estimation of potential market size in Ghana, total revenue projections & business valuation with respect to the Travel Prepaid Card Market in Ghana
• Assessment of agricultural credit facility penetration (Maharashtra) - NABARD: We have visited and covered an area of about 70 KMs from Dhamani to Dahanu belt in Thane, Maharashtra. To get an initial knowledge about the ground reality, we have focused on 3 villages (Vangaon, Kasa, Dhamani) and interviewed 9 farmers and 3 agricultural officers

Aug 2017 – Nov 2017 · 3 mos · Mumbai, Maharashtra, India

• Worked for a leading FMCG client, understood consumer purchasing behaviour, analysed given data sets and drew relevant conclusions that benefited the brand in designing further branding strategies.

Jul 2015 – Mar 2016 · 8 mos · Nagpur

• National Level Winner of "Best Domain – IoT” in BE Project Exhibition held at Persistent Systems Limited post completion of the project
• Appointed as the team lead for the team of 5
• Ideated and Implemented an IoT based smart parking software solution system resolve the issue of unavailability of parking spaces.
• The SmartPark module has the following components,
• Mobile application for end user
• Mobile application for admin
• A cloud to fetch and store data
• A network of sensors to do the smart work!
• The mobile applications were written in android, sensors were linked to a RaspberryPi and the coding was done using Python.
• It was a noteworthy learning experience where not only I experienced the application end of software engineering, but I was also assigned the responsibility to lead my team and thus successfully pursue our aim.