Saloni Shelar

Operations Associate

Pune, Maharashtra, India6 yrs 4 mos experience

Key Highlights

  • 5+ years of diverse administrative experience across multiple sectors.
  • Transitioning into IT with skills in C, SQL, and Web Designing.
  • Strong foundation in customer service and backend operations.
Stackforce AI infers this person is a versatile Administrative Support Professional transitioning into IT with a focus on Software Testing.

Contact

Skills

Core Skills

Administrative AssistanceBack Office Operations

Other Skills

Client HandlingBusiness CommunicationsMS Office (Word, Excel, PowerPoint)Team LeadershipTeam ManagementTime ManagementTender PreparationTraining Supportbasic spreadsheet handlingGroup Discussionsnote-makingCommerce fundamentalsbusiness studiesProject ManagementPresentation Skills

About

I’m a dedicated and versatile Administrative Support Executive with over 5+ years of experience across the finance, training, telecom, retail, and interior sectors. I’ve handled a wide range of responsibilities, including documentation, client coordination, data handling, team support, and reporting. Throughout my career, I’ve consistently taken on roles that allowed me to explore and learn in different work environments. Many of these roles were project-based, contract-based, or temporary, but each one helped me build a strong foundation in admin, customer service, and backend operations. I accepted these short-term roles by choice to gain diverse experience across industries and systems. At Tech Mahindra, I worked as a Customer Support Executive on the Vodafone Idea (VI) telecom project, handling service calls and resolving customer queries with professionalism. At Bajaj Finance, I worked as an Insurance Sales Executive, promoting health and car insurance, handling client queries, and completing documentation. At Godrej Interiors, I managed walk-in customer support and store operations. At Yashaswi Academy, I worked as a Trainer, teaching MS Office and typing to students. At BharatPe, I handled backend data entry and Excel-based MIS reporting. Later, I worked as an Assistant Manager with a Private Finance DSA, handling personal and business loan documentation and follow-ups. Currently, I’m working in a contract-based government contractor role, handling tender documentation and coordination. Now, I’m looking for a long-term opportunity where I can apply my administrative background and grow consistently in one direction. I’ve started transitioning into IT and software testing, having completed modules in C programming and SQL, and now learning Web Designing (HTML, CSS, JavaScript). I’m a sincere, adaptable, and fast learner who believes in continuous growth. I’m currently open to work and actively seeking long-term opportunities in administrative support, software testing, or quality assurance domains.

Experience

6 yrs 4 mos
Total Experience
1 yr 2 mos
Average Tenure
11 mos
Current Experience

Mangal infotech - india

Back Office Executive

Jun 2025Present · 11 mos · Pune, Maharashtra, India · On-site

  • Handling tender documentation, submission, and compliance for government projects.
  • Coordinating with vendors and internal teams for timely approvals.
  • Maintaining digital and physical records.
  • Supporting admin tasks as per daily operational needs.
Client HandlingAdministrative AssistanceBack Office OperationsBusiness CommunicationsMS Office (Word, Excel, PowerPoint)Team Leadership+5

Rr finance solutions

Loan Processing / Assistant Manager

Mar 2023Jun 2025 · 2 yrs 3 mos · Pune, Maharashtra, India · Hybrid

  • Handled end-to-end processing of personal and business loan applications for HDFC.
  • Managed customer file login, documentation, eligibility checks, and follow-up.
  • Maintained coordination between clients and the bank for timely processing.
  • Ensured high accuracy and professional communication throughout the process.

Yashaswi academy for skills

Technical Trainer

Jan 2023Jan 2024 · 1 yr · Pune, Maharashtra, India · On-site

  • Conducted basic computer and typing training (MS Office, Google Sheets)
  • Guided students preparing for data entry and clerical jobs
  • Prepared teaching materials and tracked student progress
  • Supported admin during internal events

Godrej interior & samand interiour

Showroom Assistant

Jan 2023Jan 2024 · 1 yr

  • Attended walk-in customers and explained product features
  • Handled inventory, sales transactions, and billing
  • Supported daily store operations and customer service

Bharatpe

Sales Executive & Data Entry Operator

Jan 2022Jan 2023 · 1 yr · Pune, Maharashtra, India · On-site

  • Managed backend data entry and maintained Excel-based MIS
  • Supported sales team with coordination and reporting
  • Guided junior field staff and tracked daily targets
  • Shared performance updates with senior management

Bajaj finserv

Insurance Sales Executive

Jan 2021Jan 2022 · 1 yr · Pune, Maharashtra, India · On-site

  • Contacted leads and promoted health and car insurance plans
  • Explained benefits, resolved queries, and completed documentation
  • Handled customer communication and follow-ups

Tech mahindra

Customer Support Executive

Jan 2020Jan 2021 · 1 yr · Pune, Maharashtra, India · On-site

  • Attended incoming calls for Vodafone Idea (VI) customers
  • Resolved queries related to billing, recharge, and service issues
  • Maintained high service quality and communication standards

Education

Shreemati Nathibai Damodar Thackersey (SNDT) Women's University, Mumbai

Bachelor of Commerce - BCom — Accounting & Auditing

Jun 2020Jul 2023

Shreemati Nathibai Damodar Thackersey Women's University

HSC

Jun 2017Feb 2019

S.V.S High School And Junior College, Khadki, Pune

SSC — General Education

Mar 2017Present

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