Oct 2023 – Apr 2024 · 6 mos · Gurugram, Haryana, India

• Handling shift cell with day to day official mails.
• Looking for housekeeping team briefing, manpower deployment and attendance with cost sheet verification for further payment process.
• Making POs according to the site requirements.
• Responsible to submit invoices on portal for further payment process.
• Vendor Performance Management tool to handle and rating..
• Inventory of housekeeping consumables, chemicals and toiletries.
• Parking management and preparing records..
• Office supplies to order and maintenance of the stores.
• Taking daily rounds to make sure everything is on place as per the process..

May 2021 – Oct 2023 · 2 yrs 5 mos · India

• ● Ensure all operational and safety (SOP`s) procedures are properly followed.
• ● Preparing and Maintaining Daily, Weekly and Monthly Reports for soft servicesservices which is required at site.
• ● Ensuring that all paperwork, reports, logs and work related documents are completed and filed accordingly.
• ● Training of Manpower, House Keeping, Pantry hygiene and methods of service in Stewarding and Kitchen Stewarding.
• ● Arrangements of Client Meeting Handling Client Visits.
• ● Handling conference room booking and all the Arrangements.
• ● Inventory Management and responsible to order toiletries , cleaning agents and pantry consumables , ensure to maintain stocks for smooth operationoperations.
• ● Making of attendance and looking for compliance for all support vendors at site..
• ● Parking data management, preparing reports and audit weekly for the parking spaces..
• ● Internal and external mail handling.
• ● Vendor management/procurement of material and any stuff for site, quotation and layout approval.
• ● Worked for building to vacate during COVID /pandemic time and prepared data for 6000 employees belongings also currently working with team on new project and handling all soft services required materials procurement, following up with SCM team and support vendors for delivery.

Sep 2020 – Mar 2021 · 6 mos · Gurugram, Haryana, India

• Looking for day to day administrative work.
• Ensure all invoice payment on time and managing tracker.
• Handling facilities management at site for soft services.
• Responsible for ordering office supplies.
• Event management and meeting arrangements.

Sep 2018 – Mar 2020 · 1 yr 6 mos · Gurugram, Haryana, India

• Ensure all operational and safety (SOP`s) procedures are properly followed.
• Looking for day to day administrative work.
• Team leading
• Making MMR and other reports on monthly basis for soft services.
• Making all support vendors attendance to ensure smooth compliance every month.
• Meeting room booking & arrangements
• Petty cash management
• Making PO for site requirement requests.

Oct 2017 – Sep 2018 · 11 mos · Gurugram, Haryana, India

• Responsible for handling of incoming and outgoing calls including distribution. Making sure to demonstrate professional and polite responses in telephone responses.
• Ensure personal preventability and dress in the assigned uniform.
• Receive, inform, guide visitors including co-ordination with employees and co-ordination with HR for recruitment.
• Responsible for maintenance and upkeep of front office.
• Ensure receipt of magazines and newspapers for the building and ensure display of the latest version in the reception as well as removal of the outdated magazines.
• Provide assistance in general administrative engagement activities.
• Provide assistance to the Help Desk as required.
• Contribute to the Monthly Management Report to (Client).
• To act as a back-up to Help Desk in case of emergency/requirement.
• Co-ordinate with facility team for event management.
• Responsible for making attendance in excel sheet.
• Looking for internal audit of the operations such as medical room and mail room.
• Arranging different types of kiosk in organization for employee's experience.
• Handling whole process of making a business card for employee's.

Dec 2016 – Sep 2017 · 9 mos · Gurugram, Haryana, India

• Answering internal and external calls.
• Taking personal responsibility to ensure guest satisfaction.
• Handling emails and checking mails for event of the day.
• Maintain daily logbook and conduct informative handover to next shift.

Jan 2016 – Dec 2016 · 11 mos · Gurugram, Haryana, India

• Job Responsibilities
• Facilitating Guest at Arrival & Departure.
• Handling inbound and outbound calls and emails for Hotel.
• Making C form and other reports.
• Maintaining Guest records