May 2025 – Present · 1 yr 1 mo · Remote

• End-to-end recruitment solutions, strategic HR Consulting

May 2025 – Present · 1 yr 1 mo · Remote, India

• Placements, HR, and Talent Consulting & Advisory Services

Mar 2022 – Sep 2023 · 1 yr 6 mos · On-site

• Exceeded sales and order intake targets, ensured timely order fulfillment for assigned products and services, and optimized receivables, contributing to overall revenue growth and improved customer satisfaction.
• Led the implementation of a comprehensive HRIS system and field service management software, streamlining functional processes, reducing administrative workload, and enhancing data consistency, accuracy and reporting, leading to employee satisfaction.
• Spearheaded talent acquisition, talent development, performance management, employee engagement, compensation, and corporate social responsibility (CSR) initiatives.
• Directed IT infrastructure upgrades and SAP enhancements, improving operational efficiency, system availability, uptime and compliance.
• Boosted customer engagement and product awareness through marketing initiatives such as seminars and exhibitions, leveraging customer feedback to enhance service delivery.

Dec 2021 – Mar 2022 · 3 mos · Hybrid

• Delivered resolution within SLA for SAP HCM incidents and change requests, ensuring seamless operations for global clients.
• Collaborated with international teams to align SAP workflows with organizational goals, facilitating smooth integration and best practices implementation.

Apr 2013 – Jun 2021 · 8 yrs 2 mos · On-site

• Directed a successful recruitment drive for a greenfield manufacturing facility, achieving zero attrition in the first two years while aligning hires with organizational culture and functional needs.
• Established a corporate training academy, driving participation rates from 68% to 89% and earning an average feedback rating of 4.5 out of 5 over three years.
• Implemented the 5S methodology and established a skills matrix for technicians, leading to targeted programs that reduced errors by 20% and enhanced efficiency by 15%.
• Digitized HR workflows through HRIS implementation, improving data accuracy, process compliance, and overall response times.

Aug 2012 – Apr 2013 · 8 mos · On-site

• Recruited and onboarded 60+ employees across diverse functions within aggressive timelines, including a strategic focus on university hiring.
• Partnered with external consultants to create HR policies and templates, aligning organizational objectives with employee welfare to enhance engagement.

Jan 2010 – Aug 2012 · 2 yrs 7 mos

• Streamlined recruitment processes to fill key client-facing roles faster, improving service responsiveness and customer satisfaction.
• As the HRBP for a team around 400 Sales & Service, and Design and Engineering Centre employees, I aligned key HR processes, including talent acquisition, onboarding, development, and engagement, to drive business outcomes. This directly contributed to improving customer responsiveness and boosting customer satisfaction.
• Designed and implemented comprehensive leadership development programs, receiving positive feedback. The programs built a robust talent pipeline of high-potential employees, addressing future functional leadership needs and retaining critical resources.
• Developed and implemented function- and role-based compensation strategies using comprehensive benchmarking studies, resulting in a boost in engagement and improvement in retention rates.

Sep 2008 – Dec 2009 · 1 yr 3 mos

Jan 2002 – Sep 2008 · 6 yrs 8 mos · On-site

• Partnered with department heads to forecast workforce requirements and successfully filled positions, reducing time-to-hire and improving retention by streamlined recruitment processes.
• Designed and implemented a transparent performance evaluation framework, linking it to rewards systems, which resulted in a 20% increase in employee satisfaction and enhanced merit-based recognition.
• Collaborated with departmental heads to identify training needs and organized targeted training programs, improving employee skillsets.
• Led the end-to-end rollout of SAP HR modules for 1000+ employees, including user training, workflow testing, and issue resolution. Achieved improvement in data accuracy and reduced manual errors by 95%.
• Designed and deployed standardized HR processes across the Corporate Office and four manufacturing plants, ensuring 100% compliance with company policies and improving HR operational efficiency.
• Facilitated the integration of two newly acquired companies, ensuring a smooth transition, defining organizational structures, and establishing key HR processes, which improved employee engagement.

Dec 2000 – Sep 2001 · 9 mos · On-site

• Supported career path planning and succession planning initiatives, contributing to talent pipeline development and future leadership readiness.
• Facilitated training and development programs to enhance employee skills and align with organizational objectives.
• Collaborated with cross-functional teams to implement HR strategies that supported business goals and employee growth.

Sep 1997 – Nov 2000 · 3 yrs 2 mos · On-site

• Supported recruitment efforts, training initiatives, and development programs to build workforce capabilities and drive employee engagement.
• Oversaw employee onboarding and relations, fostering a positive workplace culture and seamless integration for new hires.
• Administered compensation and benefits programs, aligning with market benchmarks.
• Managed statutory compliances, ensuring adherence to regulatory requirements and mitigating organizational risks.