sameera tumuluri

Operations Associate

Hyderabad, Telangana, India12 yrs 3 mos experience
Highly StableAI Enabled

Key Highlights

  • Proficient in SaaS and Technical Support.
  • Strong background in Customer Success and Problem Solving.
  • Expertise in Microsoft Excel and Oracle Database.
Stackforce AI infers this person is a SaaS Technical Support Specialist with strong customer engagement skills.

Contact

LinkedIn

Skills

Core Skills

Customer SupportSoftware As A Service (saas)Software DevelopmentTechnical SupportCustomer Service

Other Skills

Record KeepingAccount ManagementPerformance ManagementMicrosoft Power BISQLPresentationsVisualizationCross-functional CollaborationsKey MetricsBusiness AnalysisData AnalysisProcess AuditingHubSpotCustomer OnboardingKey Performance Indicators

About

Experienced Technical Support Engineer with a demonstrated history of working in the computer software industry. Skilled in Microsoft Excel, Oracle Database, Windows, Microsoft Office, and Java Enterprise Edition. Strong information technology professional with a Post graduation focused in Master of Computer Applications from aurora's pg college.

Experience

12 yrs 3 mos
Total Experience
3 yrs 8 mos
Average Tenure
1 yr 1 mo
Current Experience

Zenoti

Senior Product Support Specialist

May 2025 – Present · 1 yr 1 mo · Hyderabad, Telangana, India · On-site

Kore.ai

2 roles

Customer Support Manager

Apr 2024 – May 2025 · 1 yr 1 mo

Software as a Service (SaaS)Record KeepingCustomer Support

Senior Software Engineer

May 2019 – Apr 2024 · 4 yrs 11 mos

Software as a Service (SaaS)Record KeepingSoftware Development

Sumtotal systems, llc

TSE I

Jul 2014 – May 2019 · 4 yrs 10 mos

Software as a Service (SaaS)Record KeepingTechnical Support

Dell international

Tech support

Apr 2011 – Aug 2011 · 4 mos · Hyderabad, Andhra Pradesh

  • Taking customer calls and resolving the system problems .
Record KeepingAccount ManagementTechnical SupportCustomer Service

Education

aurora's pg college

Post graduation — Master of Computer Applications

Jan 2011 – Jan 2014

Pragathi Vidya Niketan

SCC — SCC

Jan 2005 – Jan 2006

Stackforce found 100+ more professionals with Customer Support & Software As A Service (saas)

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