Sana S.

Business Development Executive

Bengaluru, Karnataka, India9 yrs 8 mos experience

Key Highlights

8+ years in Business Development across multiple industries.
Proven track record in closing high-value deals.
Expert in managing global accounts and client onboarding.

Stackforce AI infers this person is a SaaS and E-commerce Business Development expert with strong sales management capabilities.

Contact

Skills

Core Skills

Business DevelopmentSales ManagementCustomer Service

Other Skills

Account ManagementAgileBusiness NetworkingBusiness Relationship ManagementBusiness-to-Business (B2B)Career CounselingChatClient OnboardingClient RelationsClient ServicesCold CallingCommunicationCross-SellingCustomer AcquisitionCustomer Engagement

About

Experienced Business Development professional with 8+ years in driving sales, client growth, and strategic partnerships across SaaS, e-commerce, and IT solutions. Skilled in managing global accounts (APAC, US and EMEA), closing high-value deals, and leading end-to-end sales cycles. Strong track record in improving conversion rates, customer retention, and revenue growth. Adept at cross-functional collaboration and client onboarding.

Experience

9 yrs 8 mos

Total Experience

1 yr 4 mos

Average Tenure

1 yr 3 mos

Current Experience

Tracxn

AVP - Business Development

Mar 2025 – Present · 1 yr 3 mos · Bengaluru, Karnataka, India · On-site

Managed end to end sales cycles with brands like Jairam Natoria Siemens, ICICI Bank, Microsoft, Times of India, Standard Chartered, We Founder Circle, L&T, Capwise, Ambit etc.
Operate across EMEA, US, and APAC time zones, ensuring round-the-clock support and seamless global account management.
Engaged with 50–70 leads daily via email using targeted messaging and follow-ups to drive interest and accelerate the sales funnel.
Conducted an average of 4 product demos per day, aligned with the client’s industry and needs, showcasing value-based outcomes.
Closed high-value deals ($4,000+ packages) with clients including SFOs, PE firms, consulting groups, and mid-to-enterprise level companies.
Successfully converted and managed key accounts such as Motilal Oswal, HSBC, ICICI, and other global clients, enhancing platform adoption and customer satisfaction.
Led customer feedback and onboarding calls, ensuring smooth implementation and reinforcing long-term engagement.
Supported and guided 2 Business Development Associates, sharing best practices and helping improve their demo-to-conversion ratios.
Led business development efforts across APAC, driving new business and retention for Venture Capital funds, Private Equity Funds, and Corporates.
Onboarded and cross sold Tracxn license for more than 20 clients.
Driving consistent deal closures, surpassing monthly sales targets through diligent follow-ups and relationship-building with decision-makers.

Sales StrategyBusiness Relationship ManagementNegotiationClient RelationsCustomer EngagementOnboarding+2

Swift

Enterprise Sales Manager

Sep 2023 – Nov 2024 · 1 yr 2 mos · Bengaluru, Karnataka, India · On-site

Independently managed a large customer base and handled processes for multiple D2C brands, ensuring high retention and meeting deliverables within proposed timelines.
Acquired 70+ brands on Swift One Click Checkout Solution and retained 95% of sellers.
Managed a portfolio of 5-7Cr GMV for checkout sellers. Brands like The Reginald Men, A Little Extra, Deconstruct and Earthful were onboarded.
Conducted performance reviews with D2C brands to identify improvement areas, implementing actionable plans to improve the cart conversion ratio and decrease RTO%.
Acquired big D2C brands like Foxtale, Suta, Wildglow, Gynoveda, Ayuda Clothing for Swift Shipping and contributed to 2-3 Lakhs volumes.
Cross sell and Up sell revenue contribution was around 20 Lakhs. Products like RTO predictor, NDR Callings, Warehousing and B2B Shipping was sold.
Cross Functional leadership with Operations, Finance, Product, Tech and Data teams.
Mentored and trained 3 interns and successfully converted them to full time employees.

Sales StrategyBusiness NetworkingCustomer EngagementCross-SellingUpsellingBusiness Development+1

Foxtale

Customer Communications Specialist

Mar 2022 – Jul 2023 · 1 yr 4 mos · Mumbai, Maharashtra, India · On-site

Improved Repeat Customer Rate by 38% from 12% via personalised calls, giving loyalty rewards and discounts to customers.
Coordinated NDR & RTO using Clickpost, Shiprocket, and Delhivery. Ensured timely deliveries for repeat customers.
Performed marketing campaigns for repeat customer for the new product launches.
Conducted surveys via Survey Monkey and Fera.
Cross Functional leadership with Marketing, Finance, Product, Logistics and Warehouse team.
Managed abandoned cart recovery, cross-sales, and upselling through Shopify and Gokwik.
Monitored and managed social media interactions via Meta Suite, Instagram, and WhatsApp.

Customer EngagementMarketing CampaignsCross-SellingUpsellingCustomer Service

Makeo_skin

Inside Sales Team Lead

Nov 2020 – Dec 2021 · 1 yr 1 mo · Mumbai, Maharashtra, India · On-site

Led a team of 15 counsellors in both inbound and outbound sales efforts.
Oversaw sales reporting, revenue generation, and performance analysis.
Implemented cross-sales, upselling, and cold calling strategies and increased revenue upto 70 Lakhs.
Accomplished multiple GEM awards for me and my team.
Converted 95% of Inbound leads and 45% of Outbound leads

Sales StrategyTeam LeadershipRevenue GenerationCold CallingSales Management

Tradecloud | cloud-based commodities platform

Sales Executive

Dec 2019 – Sep 2020 · 9 mos · Mumbai, Maharashtra, India · On-site

Managed KYC documentation and onboarding for global clients (JSW, Tata Steel, Vedanta, Shell).
Presented platform demos and provided technical support.
Handled MIS reporting and collaborated with the developer NOC.
Managed Customer queries in regards to the platform and Deliverys
Attended the London Metal Exchange Webinars and Seminars for market updates and meeting clients.
Acquired clients outbound via linkedin and Lusha

Customer ServiceSales OperationsTechnical SupportSales Management

Edupristine

Senior Admissions Counselor

May 2018 – Dec 2019 · 1 yr 7 mos · Mumbai Metropolitan Region · On-site

Conducted Seminars and Webinars to generate leads and acquired 100+ students
Handled Ticket Size of 10 Lakhs and increased revenue upto 1cr.
Tested Market of Mumbai, Delhi, Pune and Chennai
Handled a team of 6 members, guiding , motivating and understanding the chanllenges they are facing.

Sales and MarketingCustomer EngagementLead GenerationSales Management

Concentrix

Customer Service Associate

Oct 2015 – Apr 2018 · 2 yrs 6 mos · Mumbai, Maharashtra, India · On-site

Handled 150+ inbound and outbound calls daily, including international calls and chat support.
Ensured high-quality service standards in all customer interactions.
Converting cold calling leads to sales visit and convincing for site visits.

Customer Service ManagementOutbound SalesChatCustomer Service