Jul 2022 – Apr 2024 · 1 yr 9 mos · Noida, Uttar Pradesh, India

• As a Head of product and technology, led a cross functional team of 40+ individuals PM, Architects, BA and Engineers to take care the Nivesh B2B2C platform, which includes Web, Mobile, Back-End, CRM and CMS system
• Spearheaded the development of a B2B2C digital-first Fin-Tech and Investment-Tech platform for financial products such as mutual funds, Corporate FDs, Bonds, Digital Gold, and Insurance in India. This comprehensive platform offers a diverse range of financial products to both financial distributors and clients.
• Defined and tracked the Key Metrices such as Lead Time, Deployment Frequency, MTTR, and Failure Rate to effectively measure the Team Performance
• Led the transformation of the legacy monolithic system of Nivesh into a modern Microservices and Event-Driven architecture, designed to seamlessly operate within the B2B2C and SaaS model, enhancing scalability and agility.
• Successfully delivered a SaaS based multiple vendor FD and P2P solution capable of scaling to accommodate thousands to millions of users, significantly simplifying interest rate management at all levels.
• Successfully integrated GenAI based solution to streamline the process of reading N variations of fact sheet into structured format, which reduces the overall efforts to less than few minutes from couple of hours
• Seamlessly migrated the entire B2B Nivesh platform from AWS to Azure with zero downtime to production, ensuring uninterrupted service delivery to clients and stakeholders
• Optimized user onboarding through digital KYC/EKYC processes. Implemented efficient online PAN, Aadhar, and Bank Account verification processes to simplify the user experience and enhance operational efficiency.
• Implemented digital partner onboarding, which brought down the entire processing time from 5 days to few hours
• Led the setup of JIRA, Confluence and CI/CD pipeline and delivery process to optimism the deployment and release cycle

Sep 2013 – Jun 2022 · 8 yrs 9 mos · Noida Area, India

• As an Engineering Head, led the setup of DMI India Engineering Team from scratch. Grew the team to 300+ cross functional, cross geography team of Architects, PMs, Engineers, QA and Designers. Successfully executed 10+ multiyear programs with startup and established organizations in Health Care, Retail and Loyalty space. Was accountable for Technical Delivery, Pre-Sales, Solution Architecture, Resource utilization, Team Performance and Growth.
• Delivered end-to-end Cloud Native project for Virgin Red from concept to delivery of Loyalty & Gamification based product targeting UK market on Android, iOS, Web, Java spring based Back-End, Web APIs, Analytics and CMS over Google Cloud Platform
• Strategized the migration road map from PaaS (Google App Engine) to IaaS (Google Compute Engine) on Google Cloud Platform to optimize the performance and maintainability.
• Led the development of Wexer (CustomFit), a Cloud Native B2B2C digital fitness system. It was comprising of React Mobile App, Web and CMS, .Net Core based Back-End including White labeling, On-Demand Player, and live streaming of fitness virtual classes.
• Delivered the Health Care, IOT device (using BLE to connect) based Mobile App(s) platform for concept to delivery targeting for Diabetes, Anaphylaxis and HGH patients for Phillips Medisize, also did extensive work in health-care space for international clients such as St Lukes, Fresenius Kabi and Takeda
• Successfully managed project operations with key focus on defining Service Level Agreements (SLAs), Standard Operating Procedures (SOPs) as well as interacting with clients, business partners, industry leaders, vendors & other key stakeholders
• Acting as Single Point of Contact (SPOC) for all stakeholders as well as clients; skilled in identifying problems and addressing issues proactively. Successful in maintaining excellent relations with Clients, Teams and the CXO level.

Jun 2013 – Sep 2013 · 3 mos · Noida Area, India

• Led the 50+ personal Team of Software Engineers, QA and Support
• Managed Rate Gain Hospitality Vertical and Brand Gain product
• Successfully enabled the product services to be consumed seamlessly via mobile platforms & envisioned the technology roadmap.

Feb 2013 – Jun 2013 · 4 mos

• Managed & led the team of 20 members of Business Analyst, Technical Architect and Quality Analyst; interviewed the customer, defined the road map and solution for Largest Travel ERP targeting all segment hotel industry from multinational hotel chains to resorts and boutique hotels.
• Led & strategized the Technology Consolidation of Radius Travel’s applications and seamless integration of different products likes (Air, Car, and Hotel) across the GDSs such as Amadeus, Saber, Galileo with Other Booking Engines and streamlining of Refund, Exchange, and Ticket data collection.
• Successfully built engine to process Amadeus A.I.R, Sabre IUR, Galileo MIR/XML live response of approx. 50K PNRs per day. Envisioned the Hotel Matcher – A fuzzy logic look up based search and matching algorithm which matches an incoming hotel with the hotel golden list and provide precisely matching hotel details for the most jumbled up hotel details.
• Designed American Express Advisory Services Web Portal, re-engineered point of sale for Air, Hotel & Car booking application.

Sep 2011 – Jan 2013 · 1 yr 4 mos

Aug 2008 – Aug 2011 · 3 yrs

Apr 2008 – Aug 2008 · 4 mos

Apr 2006 – Mar 2008 · 1 yr 11 mos

• Worked 3 Years onsite at UK with Lastminute.com as a Development Manager
• Build state of the art Travel Booking Engine for Air, Hotel and Car using Amadeus and Sabre
• Build B2B2C Travel Portal for the consumption of Travel agencies
• Delivered India’s first B2C Flight Status (100+ airlines) engine to track the ETA, ETD and ATA and ATD

Apr 2004 – Mar 2006 · 1 yr 11 mos

Apr 2002 – Mar 2004 · 1 yr 11 mos

Apr 2001 – Mar 2002 · 11 mos

Nov 2000 – Mar 2001 · 4 mos