Sanojkumar KC

Co-Founder

Bengaluru, Karnataka, India23 yrs 11 mos experience

Highly Stable

Key Highlights

Two decades of experience in knowledge management.
Pioneered award-winning product communication teams.
Expertise in digital adoption and content analytics.

Stackforce AI infers this person is a SaaS expert with a focus on knowledge management and digital content strategies.

Contact

Skills

Other Skills

FrameMakerMicrosoft OfficeOnline HelpProject ManagementWriting

About

Around two decades of experience in knowledge management. My expertise includes new-age technical writing, audio-visual communication, data visualization, digital adoption, and content analytics. I have implemented knowledge systems ground up for three organizations. My intertextual approach to Product Communication involving technical communication, marketing communication, product training, and technical support has won organizations' top innovation awards.

Experience

23 yrs 11 mos

Total Experience

3 yrs 2 mos

Average Tenure

1 yr 4 mos

Current Experience

Userperspectiv

Founder

Feb 2025 – Present · 1 yr 4 mos

User assistance is getting a serious upgrade thanks to Gen AI. I'm passionate about helping companies ditch the old-school content creation methods (you know, the ones that cost a fortune and take forever) and embrace the power of AI-Author Alliance. Let's build smarter, more efficient knowledge systems together.

E2open

2 roles

Sr Director, Product Communications

Promoted

Jun 2018 – Feb 2025 · 6 yrs 8 mos

Pioneered an award-winning Product Communication team and transformed a group of technical writers into digital adoption architects delivering a diverse array of User Assistance content—textual, visual, auditory, and in-app guided navigational.

Documentation Manager

Jul 2016 – Jun 2018 · 1 yr 11 mos

Cloudbyte

Communications Manager (Marketing and Documentation)

Jan 2012 – Jan 2015 · 3 yrs · Bengaluru Area, India

As a communication consultant and later as the Marketing Manager, designed the company website, support portal, and knowledge sync and published press releases, whitepapers, blogs, and newsletters.

Adobe

Senior Content and Community Lead

Jan 2009 – Jan 2012 · 3 yrs · Bangalore

As the Content and Community Manager for Web technologies and Learning suite, pioneered a participatory documentation model involving user community and product teams. Developed and maintained knowledge systems that had more than 10 million users.

Fico®

Senior Technical Writer

Jan 2008 – Jan 2009 · 1 yr · Bengaluru Area, India

Created documentation and movie tutorials for FICO's developer frameworks. The experience helped me gain rich insights into SDLC while offering an interactive content experience to the developer community.

Oracle

Senior Technical Writer

Jan 2006 – Jan 2008 · 2 yrs

Led documentation initiatives for Oracle's database and middleware products. The cross-site, cross-geographical, cross-technology and cross-app experiences helped me evolve as a mature information architect and a user experience explorer.

Novell

Technical Writer

Jan 2003 – Jan 2006 · 3 yrs

Led documentation initiatives for Novell suite of networking products, creating administration and developer guides. I evolved as a writer under the guidance of the pioneering writers of the 20th century IT industry when Novell was the Networking Giant.