Mar 2023 – Jul 2024 · 1 yr 4 mos · Gurugram, Haryana, India · On-site

• Supply-Demand Infrastructure Lead: Led a team of 15 to build Sampling capabilities & processes for Supply driven sales
• Scaled sampling capacity from 50 to 2400 samples across all suppliers in 5 months; India’s 3
• rd largest apparel sampling capacity
• Conceptualized forecasting models for AI/ML driven automated catalog curation & customer recommendation engine
• Designed end to end sample development processes & guidelines from Inspiration to Live; trained the suppliers on the same
• Developed performance tracker for sampleman & pattern master; reduced per sample development cost by 67% in 3 months
• Achieved a style selection percentage of 60% in an industry where traditional selection percentage being around 25-30%

Aug 2022 – Mar 2023 · 7 mos · Gurugram, Haryana, India · On-site

• Supply Lead: Led a team of 13 to build Production capabilities & processes to achieve company’s USPs on delivery TAT & MOQ
• Pitched & on-boarded 56 SME suppliers across India within 6 months; set up Zyod centric sampling & production work stations
• Designed end to end production TnA plan & trained the suppliers to achieve expected timelines for the required order quantity
• Initiated DPR (daily production reports) functionality to improve transparency; single platform for teams for all production updates
• Automated supplier & fabric vendor mapping & prices for incoming orders, decreased lead time by 7 days in initiating the order
• Achieved an average delivery TAT of 33 days in an industry where traditional delivery TAT being minimum of 90 days

Aug 2020 – Jul 2022 · 1 yr 11 mos · Gurugram, Haryana, India

• National Football League, USA | Voice of Fans Analytics: Improved Game Day Experience for fans at all 32 stadiums
• Conceptualized Fan Feedback Survey to capture Fans’ Game Day Experience across 8 attributes and 60+ sub-attributes
• Used GBM model to remove fans’ Emotional Bias from survey data; improved overall results & obtained smoother trends
• Provided Ranks (1-32) to teams based on fans actual scores & debiased scores; Debiased scores to improve the results
• Analyzed level of Pain, Delight for all attributes & sub-attributes to identify key drivers of fans’ experience for each team
• Built stadium specific Action Maps using Tableau; Highlighted strengths & key improvement areas in a defined priority order
• Citi Bank, USA | Anomaly Identification & Remediation: Remediated TermID & Fixed Pay anomaly from APR for Life acco.
• Developed SAS query to understand & remediate non-compliant accounts using pre, current and post enrollment data
• Found and remediated over 2k accounts; each having one or both: different TermID or Fixed Pay before & after program
• Awarded First Prize among all new joiners for displaying commendable Analytical, Presentation and Team Work Skills