Deepali Saxena

Product Manager

San Francisco, California, United States15 yrs 2 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 10 years of experience in e-commerce and consulting.
Expert in leading cross-functional teams and initiatives.
Strong problem-solving skills with a data-driven approach.

Stackforce AI infers this person is a seasoned professional in E-commerce and Consulting with strong leadership capabilities.

Contact

Skills

Other Skills

Business AnalysisBusiness StrategyCompetitive AnalysisManagement ConsultingProject ManagementStrategyTeam Management

About

I am a professional with a penchant for problem solving and a proclivity to understand evolving businesses. An IIT & an Indian School of Business graduate, I have more than 10 years of diverse experience with major e-commerce companies of India and consulting firms varying across operations, customer experience, technology and product management. Having led big teams in the past, my strength lies in connecting with people to lead cross functional initiatives and decision making basis data and industry expertise. Challenging problems and willingness to learn is my driving force

Experience

Eightfold ai

5 roles

Senior Director, Product Management

Promoted

Oct 2025 – Present · 5 mos · On-site

Director, Product Management

Promoted

Mar 2023 – Oct 2025 · 2 yrs 7 mos · On-site

Principal Product Manager

Promoted

Aug 2021 – Feb 2023 · 1 yr 6 mos · On-site

Product Lead

May 2020 – Jul 2021 · 1 yr 2 mos · On-site

Product Manager & Operations

Dec 2017 – Apr 2020 · 2 yrs 4 mos · On-site

Jabong

Head, Customer Experience- Operations

Mar 2016 – Oct 2017 · 1 yr 7 mos · Gurgaon, India

Led a team to transform customer experience through cross functional initiatives focusing on customer acquisition and retention
Improved overall return and refund experience for customers
Formulated differentiated experience programs by identifying unmet customer requirements
Devised customer contact-center strategy to optimize cost

Snapdeal

Program Manager - Strategy

Apr 2015 – Mar 2016 · 11 mos · New Delhi Area, India

Devised program to increase share of prepaid orders vis-a-vis Cash on Delivery (CoD) orders; identify levers impacting prepaid transactions and benchmark against industry leaders to determine focus areas
Enabled transformation to Omni channel strategy through test pilots for seamless customer experience

Ey

Consultant, Business Advisory Services

May 2013 – Apr 2015 · 1 yr 11 mos · Mumbai Area, India

Deutsche bank

Corporate Strategy Analyst

Oct 2011 – Mar 2012 · 5 mos · Mumbai Area, India

Deloitte consulting

Business Analyst

Jun 2009 – Sep 2011 · 2 yrs 3 mos · Mumbai Area, India

Louisiana tech university

Summer Intern

May 2008 – Jun 2008 · 1 mo · Monroe, Louisiana Area

1) Research an experimentation on the insertion of culverts without interrupting the traffic system (to be used for New York’s traffic system.)
2) Analysis of better techniques of insertion of various types of culverts and Site Management at the Trenchless Technology Centre, USA.

Indian institute of management, calcutta

Research Assistant

May 2007 – Jun 2007 · 1 mo · Kolkata Area, India

1) Analyis of the market situation and providing business improvement strategies to leading SMEs through active interaction, questionnaires and surveys.
2) Value Chain Analysis of the Small & Medium Enterprises (SMEs) in Machine Tool sector.