Saraansh Tandon

CEO

Chandigarh, Chandigarh, India14 yrs 9 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Led URVA to empower 100+ BFSI clients.
  • Transformed manual processes into automated workflows.
  • Delivered actionable dashboards linking effort to business KPIs.
Stackforce AI infers this person is a SaaS and Fintech expert with a focus on digital transformation and automation.

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Skills

Core Skills

Field Force AutomationDigital TransformationEnterprise Tech ProductsAutomationDigital OperationsApplication Development

Other Skills

Business-to-Business (B2B)Lead ManagementField VerificationService ManagementTechnician TrackingWhatsApp CRMCloud CallingOmnichannel Sales SupportSoftware as a Service (SaaS)KYC VerificationWorkforce CommunicationsURVA Comply - Field Inspection, Verification, KYC, Audit & Compliance SoftwareURVA Connect - WhatsApp Business CRM Software for Sales & Relationship ManagersBusiness StrategyMarketing Strategy

About

At URVA, we help banks, insurers, and financial service providers digitise field operations, improve visibility, and hold distributed teams accountable in real time. Our platform enables operations leaders to: 📍Track workforce location and productivity 📸 Get visual proof of task completion 📊 Access actionable dashboards to make faster decisions 🔁 Eliminate delays and manual reporting 🎯 Hit performance goals with data-driven nudges We're not just building software — we're building transparency, speed, and control into the way BFSI businesses operate on the ground. If your frontline operations feel slow, opaque, or difficult to manage — let’s fix that.

Experience

14 yrs 9 mos
Total Experience
5 yrs 1 mo
Average Tenure
10 yrs 6 mos
Current Experience

Utca chandigarh cricket

President

Nov 2025Present · 6 mos · Chandigarh, Chandigarh, India

Competent synergies

3 roles

Chief Information Officer

Promoted

May 2018Sep 2021 · 3 yrs 4 mos

  • Led digital transformation for a 5,000+ employee BPO and field services company, servicing major banks, insurance providers, and telecoms.
  • Key Results:
  • Automated end-to-end customer onboarding and verification processes for multiple large BFSI clients.
  • Deployed field mobility tools for debt recovery and KYC completion across 50+ cities.
  • Reduced client SLA breaches by 35% via better field visibility and escalation management.
Lead ManagementDigital Transformation

Head of Digital Transformation

Promoted

Oct 2015Apr 2018 · 2 yrs 6 mos

  • Spearheaded the shift from paper-based operations to digital-first processes for BFSI-focused field and call center teams.
  • Key Wins:
  • Replaced legacy systems with cloud-first tools for CRM, ticketing, and performance tracking.
  • Piloted India's first hybrid field+call setup for collections and onboarding in Tier 2 cities.
  • Trained 300+ field staff to adopt mobile-first workflows — increasing field task closure rate by 50%.
Digital TransformationKYC VerificationDigital Operations

Software Development Manager

Jul 2012Oct 2015 · 3 yrs 3 mos

  • Managed development and delivery of in-house applications tailored for field sales, CRM, and operational analytics.
  • Highlights:
  • Led a 12-member engineering team delivering high-uptime enterprise tools.
  • Built dynamic reporting tools to support regional BFSI operations.
  • Integrated APIs with telecom and banking systems for real-time data sync.
KYC VerificationField VerificationApplication Development

Urva ai

Chief Energetic Officer

Nov 2015Present · 10 yrs 6 mos · Chandigarh Area, India

  • Built and lead URVA — a Field Force Automation Platform that empowers BFSI leaders to digitise field operations and drive measurable productivity.
  • Key Outcomes:
  • 💼 Enabled 100+ BFSI clients to reduce field operations leakage through real-time location tracking and selfie-based task verification.
  • 🔄 Transformed manual sales, service, and audit processes into automated workflows — cutting turnaround times by 40–60%.
  • 📊 Delivered actionable performance dashboards to CXOs, linking workforce effort directly to business KPIs.
  • 📱 Launched high-performance mobile-first solutions for lead capture, verification, onboarding, collections, and more.
  • 🔐 Powered by enterprise-grade security, our platform supports 3rd-party agency workflows, relationship managers, and distributed sales teams.
  • Tools & Solutions:
  • Lead Management | Field Verification | Service Management | Technician Tracking | WhatsApp CRM | Cloud Calling for RMs | Omnichannel Sales Support
Business-to-Business (B2B)Field Force AutomationDigital Transformation

Competent groove

Founder & CEO

Nov 2015Present · 10 yrs 6 mos · Mohali district

  • Established a holding company that incubates and scales enterprise tech products like URVA, focusing on automation-first thinking.
  • Achievements:
  • Built a tech ecosystem that blends on-ground operational expertise with agile product development.
  • Incubated multiple SaaS modules in the field ops, audit, and communication spaces.
  • Established core functions like product management, client delivery, enterprise sales, and compliance.
Software as a Service (SaaS)Digital TransformationBusiness-to-Business (B2B)Enterprise Tech ProductsAutomation

Oneclick technologies

Executive Engineer

Jul 2011Jun 2012 · 11 mos · Gurgaon, India

  • Worked on early-stage product development in mobility and location-based services.
Workforce Communications

Bank of america

Trainee

Jan 2011Jun 2011 · 5 mos · Gurgaon, India

  • Supported the development and documentation of tools for internal financial operations.

Packetvideo

Intern

Jun 2009Jul 2009 · 1 mo · Mohali, India

  • Codec Benchmarking & Analysis

Education

Thapar Institute of Engineering & Technology

Bachelor of Engineering (BE) — Computer Science

Jan 2007Jan 2011

The London School of Economics and Political Science (LSE)

Summer School — Judgement & Decision Making in Management

Jan 2010Jan 2010

Sri Sathya Sai Institute of Higher Learning

Jan 2005Jan 2007

St. John's High School, Chandigarh

Jan 1994Jan 2005

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