Ami Paneri Upadhyay

Associate Partner

Mumbai, Maharashtra, India17 yrs experience
Most Likely To SwitchAI Enabled

Key Highlights

  • Expert in Microsoft Dynamics 365 solutions.
  • Led multi-country ERP and CRM implementations.
  • Strong grounding in product positioning and localization.
Stackforce AI infers this person is a Senior Consultant specializing in ERP and CRM solutions within the SaaS industry.

Contact

LinkedIn

Skills

Core Skills

Customer Relationship Management (crm)Business DevelopmentTechnical Product Sales

Other Skills

Presentation SkillsCase StudiesLicensingHands-on TrainingGenerative AITechnical SupportEnterprise SoftwareMarketing ManagementSalesClient RelationsBusiness Process ImprovementResearch SkillsAccount ManagementCommunicationQuality Management

About

As a senior solution consultant at a Microsoft services company, I help organizations across industries transform the way they manage operations, sales, finance, and customer engagement. I specialize in Microsoft Dynamics 365 Business Central, CRM (D365 Sales), and Finance & Operations, driving end-to-end digital transformation strategies that balance real-world business needs with scalable technology solutions. Over the years, I’ve led complex multi-country ERP and CRM implementations, shaped pre-sales strategies, built solution architectures across manufacturing, retail, logistics, and services, and worked closely with customers to align digital systems with business outcomes. I have a strong grounding in product positioning, localization strategies, partner channel enablement, and Microsoft’s incentive structures. I’m also passionate about simplifying complex problems. Whether it’s choosing the right ERP between Business Central and F&O, building AI-powered customer journeys, or tailoring a project module for niche industries, I focus on solutions that are practical, scalable, and backed by deep industry understanding. If you're exploring Microsoft Business Applications or looking to navigate ERP/CRM transformation with confidence, I’m happy to connect.

Experience

17 yrs
Total Experience
2 yrs 5 mos
Average Tenure
4 yrs 10 mos
Current Experience

Intech systems

2 roles

Deputy General Manager

Promoted

Jul 2023 – Present · 2 yrs 10 mos · Mumbai, Maharashtra, India

Presentation SkillsCustomer Relationship Management (CRM)Case StudiesLicensingHands-on TrainingGenerative AI+11

Sr. Manager Pre-sales

Jul 2021 – Jul 2023 · 2 yrs · Mumbai, Maharashtra, India

Presentation SkillsCase StudiesLicensingHands-on TrainingGenerative AITechnical Support+8

Tectura hong kong limited

Senior Technical Consultant Client Services

Oct 2016 – Jul 2021 · 4 yrs 9 mos

Hands-on TrainingBusiness Development

Ls retail - pos and business management software solutions

Senior Technical Consultant

Jun 2016 – Sep 2016 · 3 mos · Maharashtra, India

Business Development

Tectura india

Sr. Technical Consultant

Aug 2015 – Jun 2016 · 10 mos · mumbai

Freelance

LS NAV Techno-Functional Consultant

May 2015 – Jul 2015 · 2 mos · Mumbai Metropolitan Region

Presentation Skills

Servpro.in

Senior Technical Consultant

May 2013 – Apr 2015 · 1 yr 11 mos

  • Responsibilities for the Role includes
  • Microsoft Dynamics NAV & LS Retail
  • Pre- Sales Activities - Demonstration of vanilla system, prepare and demonstrate Proof of concept, provide Effort Estimates and help sales team closing the deal.
  • System Implementation Activities- Requirement gathering (Retail) Analysis & System Design, system development, system deployment , customer support,
  • Management Activities - Resource allocation, Resource Management, Team management, product training, Technical Training.
Presentation Skills

All e technologies

Techno Functional Consultant

Sep 2007 – Jan 2009 · 1 yr 4 mos · Mumbai Metropolitan Region

  • Responsibilities for the Role:
  • Requirement gathering along with client.
  • Analysis of the system
  • Design for customization
  • Development
  • Deployment '
  • Support
  • User Training
Presentation Skills

Intech systems

Techno Functional Consultant, Sales/Pre-sales Consultant

May 2006 – Sep 2007 · 1 yr 4 mos · Greater Ahmedabad Area

  • Responsibilities for the role :
  • Sales/Pre-Sales Activities:
  • Managing Campaigns & Marketing
  • Cold Call to the Customers
  • Demonstration of the system
  • preparing POC and convert prospects to Customers
  • Techno-Functional Activities:
  • Requirement Gathering
  • Analysis ,Design ,Development & Deployment
  • User training
  • End to End implementation & Support.
  • Training freshers.
Presentation Skills

Gujarat university

Project Guide

Jun 2003 – Jun 2005 · 2 yrs · Greater Ahmedabad Area

  • Guiding students for inhouse projects.
  • Help Msc Electronics Students to select the technology and project.
  • Help and Troubleshoot the errors for projects
  • conducting workshop for relevant techniques E.G. PCB Making
  • Conducting Lectures.
Hands-on Training

Education

Gujarat University

PGDCA — Computer science and applications

Jan 2005 – Jan 2006

Gujarat University

M. Phil — Electronics and communication

Jan 2003 – Jan 2005

Gujarat University

Master's Degree — Physics and Electronics

Jan 2001 – Jan 2003

Gujarat University

Bachelor's Degree — Physics

Jan 1999 – Jan 2001

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