Sarvjeet Singh

Operations Associate

Bengaluru, Karnataka, India7 yrs 8 mos experience

Most Likely To Switch

Key Highlights

7+ years of experience in ERP implementation.
Proven track record in managing implementation lifecycles.
Expertise in customizing ERP systems for diverse industries.

Stackforce AI infers this person is a SaaS ERP implementation expert with strong client relationship management skills.

Contact

Skills

Core Skills

Software ImplementationProject ManagementClient Relationship ManagementBusiness DevelopmentSales

Other Skills

Business Process Understanding and Mapping it in the ERP SoftwareChannel HandlingCommunicationCorporate Tie-upsCustomer Relationship ManagementCustomer SuccessData MigrationDemonstrationE sourceERP ImplementationsERP SoftwareEnglishIT IntegrationInfor Enterprise Resource Planning (ERP)Lead Generation

About

Highly motivated software implementation professional with 7+ years of experience in successfully deploying complex enterprise applications across diverse industries. Proven track record of managing the entire implementation lifecycle, from requirements gathering to Go-Live, ensuring seamless integration and optimal user adoption. Expertise with a strong focus on delivering high-quality solutions that meet customer needs and exceed expectations.

Experience

7 yrs 8 mos

Total Experience

1 yr 6 mos

Average Tenure

2 yrs 4 mos

Current Experience

Irely

Sr. Implementation Consultant

Feb 2024 – Present · 2 yrs 4 mos · Bengaluru, Karnataka, India · Hybrid

1. Conduct detailed analysis of client business processes to identify areas for improvement and system requirements.
2. Collaborate with stakeholders across different departments to gather comprehensive needs.
3. Customize the ERP system based on client requirements, including setting up modules, workflows, and data fields.
4. Configure system parameters to match specific business rules and operations.
5. Develop and execute data migration strategies to transfer data from legacy systems to the new ERP platform.
6. Ensure data accuracy and integrity throughout the migration process
7. Develop and deliver comprehensive training programs for end-users on the new ERP system functionalities.
8. Create user guides and reference materials to support ongoing usage.
9. Facilitate the transition to the new ERP system by managing user adoption and addressing change resistance.
10. Communicate effectively with stakeholders throughout the implementation process.
11. Manage the overall ERP implementation project timeline, budget, and scope.
12. Possess in-depth knowledge of the chosen ERP software, including its features, functionalities, and technical architecture.
13. Troubleshoot technical issues and provide system support during implementation and post-go-live phases.

Infor Enterprise Resource Planning (ERP)System ConfigurationSoftware ImplementationUser Acceptance TestingProject ManagementIT Integration+1

Sage

Business Implementation Specialist

Aug 2022 – Feb 2024 · 1 yr 6 mos · Bengaluru, Karnataka, India · Hybrid

1. Collaborate with clients to understand their business processes and requirements.
2. Configure and customize ERP systems to meet client needs.
3. Manage data migration from legacy systems to the new ERP platform.
4. Manage the entire customer implementation process, from kickoff to solution go-live.
5. Planning, installing, configuring, testing, and deploying software solution.
6. Meeting with clients following the sale of software packages to collect data and other information required to implement software systems.
7. Collaborating with customer to create detailed implementation plans, timelines, and deliverables
8. Communicating with clients throughout the software implementation process to obtain feedback and approval.
9. I ensure that purchased software systems meet clients’ technical needs.
10. Provide training and support to end-users to ensure successful adoption.
11. Develop and document system workflows, processes, and procedures.
12. Troubleshoot and resolve technical issues during and after implementation.
14. Coordinate with cross-functional teams to ensure project success.
15. Stay updated on the latest ERP technologies and industry trends.

Sage ERPData MigrationCustomer SuccessProject PlansProblem SolvingTeamwork+2

Tyasuite software solutions pvt. ltd.

ERP Consultant

Sep 2020 – Aug 2022 · 1 yr 11 mos · Bengaluru, Karnataka, India · On-site

2 years of experience as a Skilled Client Relationship - Sales & Marketing in the B2B industry, with a focus on Product, Marketing, Growth, Sales, Relationships, and Customer Success.
➡️Key Skill Set:
Represent company’s products and services, starting with a comprehensive understanding and leading to consumer research to identify how our solutions meet needs.
Understanding client business requirements, and processes, mapping the client process to our ERP on a real-time basis, and giving demos to clients accordingly.
Prepare the weekly status reports for the ongoing projects.
Worked with users and stakeholders to analyze and validate requirements.
I was coordinating with the Development team for updating customization requirements as per business proposals.
Involve in User access testing of customizations and identify the bugs in the user interface.
Draft the high-level Technical contents to prepare User manuals and SOP’s for various platform modules.
Ensuring that the project team is aware of key deliverables and project milestones.
Conducted trainings for clients.
Collaborated with stakeholders to drive project execution to meet business requirements, and manage risk.

Client Relationship ManagementSalesBusiness DevelopmentUser Acceptance TestingTechnical Documentation

Champion infometrics

Business Development Executive

Feb 2020 – Aug 2020 · 6 mos · Bangalore, Karnataka

Worked as a Business Development Executive in the B2B industry. Below are the Roles & Responsibilities:
Identify and generate new business opportunities for the range of Services with respect to the Data industry.
Builde action plans to identify the target market. Performing Market research, Prospecting, and contacting the decision-makers.
Handle Entire cycle of sales – Web research, cold calling, online presentation, trial period, closure of sales.
Make customized presentations (Online) and proposals based on individual customers' requirements.
Identify the appropriate engagement model for the received requirement.
Recommend and suggest clients on the new database and maximize customer base.
Close the deal by prior negotiation.
Maintain the relationship for the next businesses.
Generate the leads.

Market ResearchSales ProcessesNegotiationLead GenerationBusiness Development

Essl security

Regional Sales Executive

Jul 2018 – Dec 2019 · 1 yr 5 mos · Bangalore

Identify and generate new business opportunities for the range of products and Services with respect to the IT industry.
Build action plans to identify the target market. Performe Market research,
Prospecting, and contacting higher management.
Handle Entire cycle of sales – Web research, cold calling, Product
Demonstration, trial period, closure of the sale.
Meet, maintaine the relationship with existing clients, and cold emailing
Close the deal by prior negotiation.
Identify the customer and current and future requirements. Review customer drawings, plans, and other documents in order to prepare a detailed technical proposal for them.
Hands-on experience with ERP (Microsoft Dynamics Nav) tool for accounting, billing, and handling Dealer and distributor accounts.
Negotiate with the vendors and close the deal.
Organize the dealer meeting (Conducting events in different states and districts for product awareness and Training.