SASMITESH NAYAK

Business Development Executive

New Delhi, Delhi, India10 yrs 10 mos experience
AI Enabled

Key Highlights

  • Over a decade of expertise in strategic communications.
  • Led the establishment of a Digital Command Centre.
  • Proven track record in crisis communication and brand management.
Stackforce AI infers this person is a strategic communications expert with a focus on digital marketing and brand management.

Contact

Skills

Core Skills

Strategic CommunicationsDigital MarketingCrisis CommunicationsDigital Command Centre OperationsPublic RelationsStrategic CommunicationCrisis CommunicationBrand ManagementInvestment Evaluation

Other Skills

Digital Communication StrategyAI for MarketingC SuiteDigital StrategyOnline Reputation ManagementClient RelationsSOP DevelopmentCustomer Relationship Management (CRM)Online CommunicationsTeam DevelopmentAnalytical SkillsSpokespersonSocial Media StrategySocial Media Optimization (SMO)Social Media Advertising

About

As a Senior Account Manager at Adfactors PR, India's leading independent PR consultancy, I bring over a decade of expertise in Strategic Communications, Brand Positioning, Digital Marketing, Public Relations, Media Relations, Crisis Communication, and Online Reputation Management (ORM). My extensive experience spans across Internal & External Communications, Client Relationship Management, and Digital Command Centre Operations, including SOP formulation, template management, stakeholder engagement, and team leadershipโ€”ensuring seamless execution of high-impact communication strategies. Currently, I am pursuing an MBA at the prestigious IIM Sambalpur, building upon my B.Tech in Electrical & Electronics Engineering. This diverse educational background has sharpened my analytical, strategic thinking, and leadership capabilities, enabling me to blend data-driven insights with innovative communication approaches to drive business growth and brand influence. ๐Š๐ž๐ฒ ๐€๐œ๐ก๐ข๐ž๐ฏ๐ž๐ฆ๐ž๐ง๐ญ๐ฌ & ๐ˆ๐ฆ๐ฉ๐š๐œ๐ญ: โœ… ๐‘ฌ๐’”๐’•๐’‚๐’ƒ๐’๐’Š๐’”๐’‰๐’†๐’… & ๐‘ณ๐’†๐’… ๐‘ซ๐’Š๐’ˆ๐’Š๐’•๐’‚๐’ ๐‘ช๐’๐’Ž๐’Ž๐’‚๐’๐’… ๐‘ช๐’†๐’๐’•๐’“๐’† ๐‘ถ๐’‘๐’†๐’“๐’‚๐’•๐’Š๐’๐’๐’” โ€“ Spearheaded the formation of a state-of-the-art Digital Command Centre, including SOP development, crisis escalation frameworks, and proactive engagement strategies for VVIP/VIP stakeholders and high-profile clients. โœ… ๐‘บ๐’•๐’“๐’‚๐’•๐’†๐’ˆ๐’Š๐’„ ๐‘ฉ๐’“๐’‚๐’๐’… & ๐‘ช๐’“๐’Š๐’”๐’Š๐’” ๐‘ด๐’‚๐’๐’‚๐’ˆ๐’†๐’Ž๐’†๐’๐’• โ€“ Successfully navigated high-stakes brand crises, reputation challenges, and complex stakeholder communications, safeguarding brand equity and public perception. โœ… ๐‘น๐’†๐’—๐’†๐’๐’–๐’†-๐‘ฎ๐’†๐’๐’†๐’“๐’‚๐’•๐’Š๐’๐’ˆ ๐‘ด๐’‚๐’“๐’Œ๐’†๐’•๐’Š๐’๐’ˆ, ๐‘ต๐’†๐’˜ ๐‘ฉ๐’–๐’”๐’Š๐’๐’†๐’”๐’” ๐‘ซ๐’†๐’—๐’†๐’๐’๐’‘๐’Ž๐’†๐’๐’• & ๐‘ท๐‘น ๐‘บ๐’•๐’“๐’‚๐’•๐’†๐’ˆ๐’Š๐’†๐’” โ€“ Conceptualized and executed high-impact marketing and PR campaigns that enhanced brand visibility, optimized customer engagement, and contributed to business growth. โœ… ๐‘จ๐’˜๐’‚๐’“๐’…๐’” & ๐‘น๐’†๐’„๐’๐’ˆ๐’๐’Š๐’•๐’Š๐’๐’๐’” โ€“ Consistently recognized for surpassing business objectives, driving innovation, and delivering exceptional results in previous roles. I am passionate about blending storytelling, data-driven insights, and emerging technologies to craft compelling narratives that enhance brand influence and engagement. With a focus on innovation, strategy, and collaborative leadership, I ensure every initiative drives impactful results for both organizations and clients. I am eager to connect with like-minded professionals and organizations looking to harness the power of strategic communication for business transformation and sustained brand success.

Experience

10 yrs 10 mos
Total Experience
2 yrs 7 mos
Average Tenure
2 yrs 7 mos
Current Experience

Adfactors pr

2 roles

Senior Account Manager

Promoted

Apr 2025 โ€“ Present ยท 1 yr 1 mo ยท India ยท On-site

Digital Communication StrategyAI for MarketingC SuiteDigital StrategyOnline Reputation ManagementClient Relations+53

Account Manager

Oct 2023 โ€“ Jul 2025 ยท 1 yr 9 mos ยท India ยท On-site

  • ๐——๐—ถ๐—ด๐—ถ๐˜๐—ฎ๐—น ๐—–๐—ผ๐—บ๐—บ๐—ฎ๐—ป๐—ฑ ๐—–๐—ฒ๐—ป๐˜๐—ฟ๐—ฒ ๐—ž๐—ฒ๐˜† ๐—ฅ๐—ฒ๐˜€๐—ฝ๐—ผ๐—ป๐˜€๐—ถ๐—ฏ๐—ถ๐—น๐—ถ๐˜๐—ถ๐—ฒ๐˜€ & ๐—”๐—ฐ๐—ต๐—ถ๐—ฒ๐˜ƒ๐—ฒ๐—บ๐—ฒ๐—ป๐˜๐˜€
  • ๐ŸŽฏ Spearheading operations of Odishaโ€™s first 24x7 Digital Command Centre, integrating real-time customer response, social listening, and brand reputation management for Client.
  • ๐Ÿ“Š Implemented Konnect Insights & Meltwater for sentiment analysis, SLA tracking, and automated escalation managementโ€”enhancing decision-making through data-driven dashboards.
  • ๐Ÿ“ž Built a multilingual command centre team ensuring 100% real-time responsiveness, optimized SOPs for L1 to L3 replies, and developed crisis handling frameworks for VIP/KCG/influencer engagements.
  • ๐Ÿ“ข Leading public relations, media outreach & stakeholder communications for Clientโ€”aligning regional PR with Tata Powerโ€™s national brand narrative.
  • ๐Ÿ“ฐ Designed and rolled out high-impact media campaigns, community engagement programs, and press strategies, enhancing media mentions by 2.5X and public sentiment scores by 40%.
  • โš ๏ธ Successfully mitigated critical reputational risks through strategic interventions and rapid-response crisis communication protocols, fostering stakeholder trust.
  • ๐Ÿง  Developed localized narratives and press kits, managed influencer mapping, and ensured proactive relationship management with media houses, government entities, and civic bodies.
  • ๐Ÿ› ๏ธ Strengthened clientsโ€™s digital identity by leading the revamp of social assets, launching employee-led โ€œSocial GPTโ€ content, and embedding PR insights into CX improvement initiatives.
  • ๐Ÿ† Commended for driving operational excellence and building a high-performance team culture that aligns with Tata Powerโ€™s values of sustainability, service, and trust.
Digital Communication StrategyAI for MarketingC SuiteDigital StrategyOnline Reputation ManagementClient Relations+54

Indian institute of management sambalpur

Member of Public Relations Committee

Jun 2023 โ€“ Present ยท 2 yrs 11 mos ยท Sambalpur, Odisha, India ยท On-site

  • ๐Ÿ’ก Conceptualized and led strategic PR campaigns to boost IIMโ€™s institutional visibility across national and industry platforms.
  • ๐Ÿ—ž๏ธ Acted as the voice of IIMโ€”crafting powerful narratives that reflected the instituteโ€™s prestige and thought leadership.
  • ๐Ÿงฉ Orchestrated media coverage for flagship events, securing placements in top-tier publications and portals.
  • ๐Ÿค Partnered with leadership and faculty to align external messaging with institutional values and academic rigor.
  • ๐Ÿง  Engineered compelling content for media releases, newsletters, and digital platforms to amplify brand recall.
  • ๐Ÿšจ Implemented crisis communication frameworks to safeguard institutional reputation during sensitive developments.
  • ๐Ÿ“ข Amplified success stories of students, alumni, and research through storytelling that resonated with stakeholders.
  • ๐Ÿ› ๏ธ Collaborated cross-functionally with event, digital, and alumni teams to ensure cohesive PR narratives.
  • ๐Ÿ”— Built and nurtured relationships with journalists, influencers, and corporate leaders to expand PR reach.
  • ๐Ÿ“ˆ Delivered measurable impact in brand engagement through data-driven communication strategies.
Public RelationsMedia RelationsCrisis CommunicationContent CreationStakeholder EngagementStrategic Communication+1

Eastern media limited

3 roles

Chief Marketing Manager-Marketing-Brand & Corporate Communications

Apr 2023 โ€“ Sep 2023 ยท 5 mos

  • ๐Ÿค Build stakeholder trust through transparent, purpose-driven engagement
  • ๐ŸŒ Elevate brand identity, equity, positioning & awareness across touchpoints
  • ๐Ÿ›ก๏ธ Expert in crisis communication with real-time response protocols
  • ๐Ÿ›๏ธ Strong command over media, public affairs & investor relations
  • ๐Ÿงฉ Consistent brand messaging, storytelling & ambassador programs
  • ๐ŸŒ Drive CSR, DE&I, and sustainability as core brand values
  • ๐Ÿ“ข Lead internal & leadership communications with cultural impact
  • ๐Ÿง  Create keyword-rich, SEO-optimised content for web, blogs & email
  • ๐Ÿ’ฌ Master audience targeting with compelling brand voice and tone
  • ๐Ÿ“ฃ Develop persuasive copy that aligns with USP & emotional triggers
  • ๐Ÿงญ Plan, write, and promote cross-platform content that delivers value
  • ๐Ÿ–‹๏ธ Craft sharp headlines, storytelling, and CTAs that convert
  • ๐Ÿ“ˆ Deploy performance-driven campaigns across social, email, PPC & SEO
  • ๐Ÿ”„ Collaborate across teams for growth, engagement & ROI excellence
  • ๐Ÿ“Š Use analytics to optimise strategy, messaging & user experience
  • ๐Ÿš€ Track trends, automate journeys, and lead full-funnel digital strategy
  • ๐ŸŽฏ Align marketing goals with business objectives to drive measurable impact
Crisis CommunicationBrand ManagementMedia RelationsStakeholder EngagementContent CreationDigital Marketing

Senior Manager-Marketing-Brand & Corporate Communications

Apr 2022 โ€“ Mar 2023 ยท 11 mos

  • Key Result Areas & Job Responsibility in Brand Management & Corporate Communications
  • Stakeholders โ€ข Transparency โ€ข Branding โ€ข Reputation management โ€ข Crisis communication โ€ข Employee engagement โ€ข Corporate social responsibility โ€ข Investor relations โ€ข Media relations โ€ข Public affairs โ€ข Sustainability โ€ข Corporate culture โ€ข Diversity and inclusion โ€ข Corporate governance โ€ข Marketing communication โ€ข Internal communication โ€ข Leadership communication โ€ข Brand identity โ€ข Advertising
  • Public speaking โ€ข Brand identity โ€ข Brand positioning โ€ข Brand equity โ€ข Brand strategy โ€ข Brand differentiation โ€ข Brand awareness โ€ข Brand perception โ€ข Brand image โ€ข Brand personality โ€ข Brand loyalty โ€ข Brand architecture โ€ข Brand extension โ€ข Brand naming โ€ข Brand repositioning โ€ข Brand messaging โ€ข Brand storytelling โ€ข Brand guidelines โ€ข Brand ambassador โ€ข Brand recognition โ€ข Brand consistency
  • Key Result Areas & Job Responsibility as a Copywriter & Content Writing
  • SEO (Search Engine Optimization) โ€ข Keywords โ€ข Content marketing โ€ข Copywriting โ€ข Blogging โ€ข Social media marketing โ€ข Online presence โ€ข Website copy โ€ข Audience targeting โ€ข Branding โ€ข Writing style
  • Content planning โ€ข Content promotion โ€ข Email marketing โ€ข Call-to-action โ€ข Headlines โ€ข Storytelling
  • User experience โ€ข Analytics โ€ข Research skills โ€ข Brand voice โ€ข Marketing strategy โ€ข Tone of voice
  • Messaging โ€ข Persuasion โ€ข Advertising โ€ข Product descriptions โ€ข Sales copy โ€ข Emotional connection
  • Differentiation โ€ข Unique selling proposition (USP) โ€ข Audience targeting โ€ข Benefits โ€ข Features
  • Value proposition โ€ข Brand awareness โ€ข Consumer behavior
Crisis CommunicationBrand ManagementMedia RelationsStakeholder EngagementContent CreationDigital Marketing

Manager-Marketing-Brand & Corporate Communications

Jul 2021 โ€“ Apr 2022 ยท 9 mos

  • Corporate Communication โ€ข PR Management & Media Relations โ€ข Brand Management โ€ข Digital Marketing โ€ข Stake Holder Management โ€ข Corporate Management (Government and Private ) โ€ข Online Reputation Management โ€ข Event Management โ€ข Strategy Management โ€ข Admin Management โ€ข Content Creation & Management โ€ข Website Strategy & Design Management โ€ข Team Leadership โ€ข Employee Engagement Programme and CSR Activities โ€ข Change Management Process โ€ข Asset Management โ€ข Marketing Automation โ€ข Ad Shoot โ€ข Ad Management โ€ข Ad for Sales โ€ข Ad Design โ€ข Brand Endorsement โ€ข Photoshop Designing โ€ข Performance Marketing โ€ข Influencer Marketing โ€ข Budget Handling โ€ข ROI & KPI Management โ€ข Policy Management
Crisis CommunicationBrand ManagementMedia RelationsStakeholder EngagementContent CreationDigital Marketing

Turtlemint

Chief Marketing Manager

Oct 2020 โ€“ Jun 2021 ยท 8 mos ยท Mumbai, Maharashtra, India ยท On-site

  • On training from Max Financial Services.
  • Corporate Communication โ€ข PR Management & Media Relations โ€ข PR Policies โ€ข Brand Management โ€ข Digital Marketing โ€ข Stake Holder Management โ€ข Corporate Management (Government and Private ) โ€ข Online Reputation Management โ€ข Event Management โ€ข Admin Management โ€ข Content Creation & Management โ€ข Design Management โ€ข Team Leadership โ€ข Employee Engagement Programme and CSR Activities โ€ข Change Management Process โ€ข Ad Shoot โ€ข Ad Management โ€ข Ad for Sales โ€ข Ad Design โ€ข Brand Endorsement โ€ข Performance Marketing โ€ข Influencer Marketing โ€ข Budget Handling โ€ข ROI & KPI Management โ€ข Policy Management โ€ข Strategy Management
Investment EvaluationRisk ManagementInvestment Strategies

Max life insurance company limited

Manager-Brand Strategist & Corporate Management

Oct 2019 โ€“ Oct 2020 ยท 1 yr ยท Bhubaneswar, Orissa, India ยท On-site

  • Corporate Communication โ€ข PR Management & Media Relations โ€ข PR Policies โ€ข Brand Management โ€ข Digital Marketing โ€ข Stake Holder Management โ€ข Corporate Management (Government and Private ) โ€ข Online Reputation Management โ€ข Event Management โ€ข Admin Management โ€ข Content Creation & Management โ€ข Design Management โ€ข Team Leadership โ€ข Employee Engagement Programme and CSR Activities โ€ข Change Management Process โ€ข Ad Shoot โ€ข Ad Management โ€ข Ad for Sales โ€ข Ad Design โ€ข Brand Endorsement โ€ข Performance Marketing โ€ข Influencer Marketing โ€ข Budget Handling โ€ข ROI & KPI Management โ€ข Policy Management โ€ข Strategy Management
Crisis CommunicationBrand ManagementMedia RelationsStakeholder EngagementContent CreationDigital Marketing

Sujas corporates llp

2 roles

Investor

Promoted

Mar 2018 โ€“ Aug 2021 ยท 3 yrs 5 mos ยท India

  • Evaluate investment opportunities based on risk tolerance, investment objectives, and expected returns.
  • Use different investment strategies, such as value investing, growth investing, or income investing, depending on their investment goals and risk tolerance.
Crisis CommunicationBrand ManagementMedia RelationsStakeholder EngagementContent CreationDigital Marketing

Investor

Apr 2016 โ€“ Apr 2021 ยท 5 yrs ยท India

  • Evaluate investment opportunities based on risk tolerance, investment objectives, and expected returns.
  • Use different investment strategies, such as value investing, growth investing, or income investing, depending on their investment goals and risk tolerance.
Investment EvaluationRisk ManagementInvestment Strategies

Utkarsh small finance bank

2 roles

Senior Marketing Communications Executive

Apr 2017 โ€“ Sep 2019 ยท 2 yrs 5 mos ยท Patna, Bihar, India

  • Corporate Communication โ€ข PR & Media Relations โ€ข PR Policies โ€ข Brand Management โ€ข Digital Marketing โ€ข Stake Holder Management โ€ข Corporate Management (Government and Private) โ€ข Online Reputation Management โ€ข Event Management โ€ข Admin Management โ€ข Content Creation & Management โ€ข Design Management โ€ข Strategy Management Team Leadership โ€ข Employee Engagement Programme and CSR Activities โ€ข Performance Marketing โ€ข Influencer Marketing โ€ข ROI Management
Crisis CommunicationBrand ManagementMedia RelationsStakeholder EngagementContent CreationDigital Marketing

Brand Executive

May 2015 โ€“ Apr 2017 ยท 1 yr 11 mos ยท Patna, Bihar, India

  • Brand Management โ€ข Vendor Management โ€ข Branding Strategy Management โ€ข Revenue Management
Crisis CommunicationBrand ManagementMedia RelationsStakeholder EngagementContent CreationDigital Marketing

Education

Indian Institute of Management Sambalpur

Master of Business Administration - MBA

May 2023 โ€“ Oct 2025

Indira Gandhi National Open University

Master of Arts - MA

Apr 2025 โ€“ May 2027

College of Engineering Bhubaneswar - India

Bachelor of Technology - B.Tech โ€” Electrical and Electronics Engineering

Sep 2011 โ€“ Aug 2015

D.A.V. Public School, Chandrasekharpur

May 1996 โ€“ May 2008

ODM Public School

Science

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