Satish Nagarajan

Director of Engineering

Chennai, Tamil Nadu, India23 yrs 4 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Led HR operations for global teams across multiple regions.
Expert in HR transformation and digitalization initiatives.
Proven track record in stakeholder management and team performance.

Stackforce AI infers this person is a strategic HR leader with expertise in global HR operations and digital transformation.

Contact

Skills

Core Skills

Hr OperationsStakeholder ManagementHr Transformation

Other Skills

Ask HRBusiness Process Outsourcing (BPO)Change ManagementConflict ManagementContact Center ManagementContinuous ImprovementCustomer servicesDigital Employee Data (P-file) ManagementDigital TransformationDigitalizationGlobal ServicesGlobal Stakeholder ManagementHR & Employee Data ManagementHR ChatbotHR Service Delivery

About

Director and Head of HR Global Business Services, India - managing WW HR Operations. Hands on experience in HR Operations, HR Service Delivery, HR Shared Services, HR Global Business Services, HR & Employee Data Management, Contact Center Management, Ask HR, HR Connect, Customer services, HR Transformation and transitions, HR Operations, People management, Team Management, Workday, Process Standardization & Process Improvement, Digital Employee Data (P-file) Management, Reports & Metrics, Real-time Dashboards (Tableau), Metrics and KPIs, etc., Digital Transformation - RPA, Digitalization, HR Chatbot and IT Automations. LGB Certified (2015), adequate exposure in handling Lean and Kaizen Projects, Process Transitions!!

Experience

23 yrs 4 mos

Total Experience

5 yrs 10 mos

Average Tenure

17 yrs 6 mos

Current Experience

Flex

5 roles

Director HR Global Business Services

Promoted

Jul 2022 – Present · 3 yrs 11 mos

(FLEX) Flextronics Technologies India Pvt. Ltd. (Sep 2008 - Till Date)
Director GBSHR (Global HR Shared Services) – (Jul 2022– till present) 82 Member Team
KEY RESPONSIBILITIES:
Center Head GBSHR India and Malaysia (Team of 82 Members) – HR Operations
Continuous Improvement, Process Stabilization, Standardization & Optimization
RPA and IT Automations initiatives
New Transitions & Site Penetration
Forecast, Budgeting & Manpower Planning
Resource Optimization through Standardization, IT Automation, Productivity and Efficiency
Stake Holder Management
Coach and Mentoring Team
Teams Performance Management
Digitalization and Digital Transformation

Continuous ImprovementChange ManagementConflict ManagementOnboardingBusiness Process Outsourcing (BPO)Succession Planning+15

Human Resources Senior Manager

Promoted

Oct 2020 – Jul 2022 · 1 yr 9 mos

Continuous ImprovementChange ManagementConflict ManagementOnboardingBusiness Process Outsourcing (BPO)Succession Planning+15

Manager HR Global Business Services

Jul 2015 – Sep 2020 · 5 yrs 2 mos

Managing Team of 55 members - following Processes
1) Operations HR Manager for Pan India, Asia and Americas Locations. E2E Operations support for entire PAN India Sites.
2) Contact Center (Ask HR) - Help Desk for HR, Workday, Time and Attendance (LTP), Talent Management support, Workday Expenses (Global Support)
3) HR Data Management and On-boarding Support
4) HRIS Support - Workday Transactions and other Mass Transactions
5) HR Compliance
6) US and Canada Operations
US and Canada Recruitment Administration
Employee P-files Management (Digital)
US Severance Processing
9) Online and Mass Hiring on Workday for Asia and US & Canada
10) Compensation and Benefits

Continuous ImprovementConflict ManagementOnboardingBusiness Process Outsourcing (BPO)Succession PlanningStrategic Planning+12

Assistant Manager - Global Business Services HR

Promoted

Jul 2012 – Jun 2015 · 2 yrs 11 mos

Managing Team of 19 members - following Processes
1) HR Helpdesk & HRIS Support
2) Workday, Flex Talent (Global Support) - Helpdesk & Admin Support
3) Workday Testing & Test Coordination
4) Electronic Document Management - US Employees
5) New Hire Induction Program Management
6) Severance Processing for US employees
7) L&OE Training Coordination
8) Payroll - Exit Check List, FBP / IT Validation, Meal Coupon Distribution
9) TR Bonus Compilation SEA
10) DMS / Sharepoint Admin
11) Environmental Metrics Process

Continuous ImprovementBusiness Process Outsourcing (BPO)TeamworkShared ServicesKey Performance IndicatorsGlobal Services+6

Team Leader - Global HR Shared Services Centre

Sep 2008 – Jun 2012 · 3 yrs 9 mos

People Management - Helpdesk for Workday, Kronos, Flex Talent.
Also was TL for Accounts Payable since Sep'08 - Apr'09

Continuous ImprovementTeamworkShared ServicesStakeholder ManagementHR Service DeliveryHR Operations

Ibm global process services

Senior Execuitive Finance & Accounts

Aug 2007 – Sep 2008 · 1 yr 1 mo

Invoice Processing - GL Based & PO Based Invoices
Vendor Query Helpdesk (Calls / Email)
Vendor Reconciliation
Reporting – Block Report (SAP)
Intercompany Reconciliation
Aging Analysis
QC on Invoices Processed

Teamwork

Accenture in india

Sr.Process Associate

Oct 2005 – Jun 2007 · 1 yr 8 mos · Chennai Area, India

Invoice Processing
GL Based & PO Based Invoices
Travel & Employee Expenses Reimbursement
Citibank Expenses Card Reimbursement
Petty Cash Expenses
Vendor Master Audit
Supplier Reconciliation
Audit check of Invoices prior to payment.
Supplier Query Helpdesk (Calls, Email), dealing with critical suppliers.

Teamwork

M/s ramachandran & murali chartered accountants

Audit Assistant (Articled Clerk)

Aug 1999 – Sep 2002 · 3 yrs 1 mo · Chennai Area, India

Have adequate exposure in Finalization & preparation of Financial Statements and maintenance of Books of Accounts for Companies, Trusts.
Bank Reconciliation.

Teamwork