Savitri Gautam — Customer Success Manager
With a diploma in F&B service from IHM Dehradun and a B.Com. degree, I am eager to pursue a career in the hospitality industry. Recently, I completed my internship at Raffles Udaipur, a 5-star hotel, where I received training in both HR and F&B. During my internship, I developed a deep understanding of the inner workings of a luxury hotel and honed valuable skills in customer service, communication, and team collaboration. My experience in HR and F&B has prepared me well for a career in the hospitality industry, and I am excited to explore potential opportunities in these areas. As a motivated and detail-oriented individual, I am committed to delivering great results in all that I do. I am passionate about providing outstanding customer service, and I am always eager to go above and beyond to exceed expectations. I welcome the opportunity to connect with professionals in the hospitality industry and look forward to exploring potential career opportunities where I can leverage my knowledge, skills, and experience to contribute to the success of a dynamic organisation. Pursuing HR from Coursera
Stackforce AI infers this person is a Hospitality Professional with a focus on Customer Service and HR.
Location: Gurugram, Haryana, India
Experience: 2 yrs 10 mos
Skills
- Customer Service
Career Highlights
- Trained in luxury hotel operations at Raffles Udaipur
- Strong customer service and communication skills
- Eager to contribute to the hospitality industry
Work Experience
Accenture
Customer Support Specialist (2 yrs 10 mos)
Raffles Hotels & Resorts
Food and Beverage Specialist (9 mos)
Education
Bachelor of Commerce - BCom at Navyug kanya P.G. Mahavidyalaya, University of Lucknow
Diploma of Education at IHM, Dehradun
Intermediate at Board of High school and Intermediate Education UP
High School at Board of High School and Intermediate Education UP
Human Resources Management and Services at Coursera