Sep 2015 – Sep 2019 · 4 yrs · Gurgaon, India · On-site

• Directed supply chain operations for the Easyday brand’s new store rollout—successfully launched 150+ stores across India with zero critical delays.
• Implemented JDA-based store replenishment logic, reducing manual intervention and improving order cycle accuracy by 12%.
• Formulated inventory strategies and shortened lead times by 10% for new stores by re-engineering vendor onboarding and warehouse fulfillment processes.
• Coordinated end-to-end import logistics: freight forwarding, customs clearance, and last-mile delivery for 500+ SKUs annually.
• Optimized Capex warehouse operations, reducing turnaround time for store fixture shipments by 12% through lean warehousing practices.
• Acted as cross-functional liaison between merchandising, logistics, and projects teams, ensuring readiness for every new store Go-Live.

Jan 2014 – Aug 2015 · 1 yr 7 mos · Gurgaon, India · On-site

• Managed nationwide order planning and replenishment for the Food category across 250+ Easyday stores using demand-based algorithms.
• Led end-to-end event planning and execution for seasonal campaigns (Valentine’s, Holi, Diwali), boosting category sales by 12–15% during peak cycles.
• Orchestrated supply chain planning and vendor alignment for 50+ new store openings, ensuring inventory availability from Day 1.
• Handled procurement of Opex and non-saleable inventory, improving store readiness and fixture deployment timelines by 10%.
• Designed and executed inventory rollouts for new locations from possession to Go-Live, standardizing SOPs and cutting setup time by 15%

Jul 2010 – Dec 2013 · 3 yrs 5 mos · Gurgaon, India · On-site

• Led Pan-India supply chain support for 300+ Easyday stores, resolving operational issues via a centralized Supply Chain Solution Center.
• Introduced EDI integration with top FMCG vendors (HUL, J&J), improving data accuracy and reducing manual errors by 20%.
• Conducted root cause analysis for service-level gaps and implemented corrective measures, increasing store fill rates by 15%.
• Reduced lead times for new store inventory through realignment of ambient and cold chain logistics, enabling 18% faster store readiness in new regions.
• Collaborated with internal stakeholders to optimize store-level replenishment SOPs, enhancing inventory rotation and freshness across categories.

Feb 2008 – Jun 2010 · 2 yrs 4 mos · Ludhiana Area, India · On-site

• Established and scaled regional distribution network supporting 30 supermarkets across Punjab, reducing outbound logistics cost by 10%.
• Managed DC operations, inventory flow, and demand planning across Food, Staples, and Non-Food categories, improving availability to 94%.
• Led fleet management and route optimization for last-mile delivery, cutting fuel spend by 8% through improved logistics planning.
• Conducted spend analysis on proposed logistics models and recommended cost-saving alternatives adopted at the corporate level.
• Ensured end-to-end vendor collaboration, enhancing inbound compliance and reducing inbound delays by 12%

Jul 2007 – Feb 2008 · 7 mos · Mumbai Area, India · On-site

• Managed demand planning and inventory replenishment for 100+ outlets across Western India for F&B and Capex merchandise.
• Oversaw operations of two distribution hubs (Octroi & Non-Octroi), improving fulfillment rates during peak seasons by 18%.
• Coordinated movement of store opening fixtures (Capex) and consumables, ensuring 100% readiness before new outlet launch dates.
• Served major HoReCa clients including airlines, customizing logistics models to meet strict SLAs and temperature compliance.
• Audited 3PL partners across multiple cities, enforcing SOP adherence and resolving non-compliance incidents within 72 hours.

Jun 2006 – Jul 2007 · 1 yr 1 mo · Bangalore · On-site

• Directed supply chain operations across 30+ Barista outlets in Bangalore, Chennai, and Hyderabad, maintaining 98% SKU availability.
• Negotiated transport contracts and optimized routing plans for urban and intercity deliveries, resulting in logistics cost savings of 12%.
• Handled store opening logistics, including Capex movement (fixtures, furniture) and 3PL coordination.
• Ensured vendor compliance on food quality, packaging, and temperature norms in collaboration with F&B regulatory teams.

Dec 2003 – May 2006 · 2 yrs 5 mos · Lucknow Area, India · On-site

• Built cold chain infrastructure across key UP districts for frozen product distribution, enhancing delivery speed and temperature control.
• Managed daily dispatch planning, vendor contracts, and transporter compliance, enabling 24-hour turnaround for key outlets.
• Negotiated freight costs with regional partners, reducing distribution costs by 10% while maintaining service levels.

Nov 2000 – Nov 2003 · 3 yrs · Dubai, United Arab Emirates · On-site

• Oversaw export operations within Jebel Ali Free Zone, including documentation, customs clearance, and container inspections.
• Interfaced with Dubai Customs and freight partners to ensure 100% compliance and avoid delays or penalties.
• Managed LC closure, freight negotiation, and cost reconciliation across multiple product lines and geographies.

Apr 1999 – May 2000 · 1 yr 1 mo · Ghāziābād Area, India · On-site

• Supported setup of regional distribution center, handling inventory flow and shade-level availability for decorative paints.
• Facilitated inter-DC stock transfers and local dispatch, improving service levels in NCR region by 15%.
• Coordinated with CFAs and freight forwarders, ensuring timely order fulfillment and stock balancing.