Shahid Alam

Product Engineer

Kolkata, West Bengal, India6 yrs experience

Key Highlights

Reduced production bugs by over 40%
Established core QA processes in startups
Improved customer retention by 70%

Stackforce AI infers this person is a SaaS Quality Assurance Engineer with a strong focus on automation and user experience.

Contact

Skills

Core Skills

Test AutomationQa AutomationFrontend DevelopmentReact.js

Other Skills

API TestingAgile MethodologiesAlgorithmsAmazon EKSAmazon Web Services (AWS)Apollo GraphQLAutomationBug TrackingCICascading Style Sheets (CSS)Continuous IntegrationContinuous Integration and Continuous Delivery (CI/CD)CypressCypress.ioData Structures

About

I'm the IT guy your manager sends when things break. Want to boost customer retention? Tired of endless complaints about bugs? Frustrated with breaking changes hitting production? Hi, I'm Shahid, an SDET who specializes in finding and fixing bugs before they reach your customers. I leverage automation tools and design smart solutions to catch issues early, ensuring a smoother, more reliable experience for your users. I've helped startups and clients reduce production-raised bugs by over 40% and significantly enhance customer satisfaction. No more apps crashing during demo calls - just stable, confident launches. My posts and articles are random

Experience

6 yrs

Total Experience

1 yr 2 mos

Average Tenure

1 yr 4 mos

Current Experience

Sprinto

SDET

Feb 2025 – Present · 1 yr 4 mos · Bengaluru · Remote

playwrightReact.jsCIGitHubJiraNode.js+15

Blkbox.ai

Quality Assurance Engineer

Aug 2023 – Feb 2025 · 1 yr 6 mos · Austin, Texas, United States · Remote

Joined BLKBOX as the first QA Engineer and established the core QA processes, significantly raising product quality standards across the team.
Reduced delivery time by 40% within a sprint by introducing automation tools like Postman, Cypress, Playwright, and MochaJS, accelerating the testing cycle.
Built and executed manual and automated test suites, leading to a 30% reduction in production bugs and enhancing overall product stability.
Identified and resolved 50+ critical issues by collaborating closely with development and product teams, resulting in a 40% decrease in post-release defects.
Championed the adoption of automation frameworks, increasing test coverage by over 60% while reducing manual testing effort by 35%.
Integrated automated testing into CI/CD pipelines, improving deployment efficiency and enabling early bug detection, which shortened release cycles by 20%.

MySQLBug TrackingCypress.ioTest AutomationAgile MethodologiesMocha (JavaScript Framework)+14

Bizpilot

Software Engineer

Jul 2022 – Aug 2023 · 1 yr 1 mo · Delhi, India · Remote

As a founding QA team member, helped increase customer retention by 70% by improving product reliability and elevating the overall user experience.
Designed and executed comprehensive test plans, cases, and scripts for functional, regression, and integration testing, catching 90% of critical bugs pre-release.
Automated major test flows using Cypress, MochaJS, Selenium, and JavaScript, resulting in 50% higher test coverage and reducing manual testing effort by 40%, enabling us to ship features 2 days faster per sprint.
Independently fixed 30+ low- to medium-priority bugs, accelerating development cycles and helping the team consistently meet or beat sprint deadlines.
Managed portions of the DevOps pipeline on AWS and wrote monitoring scripts that tracked system errors and performance issues, improving incident response time by 25% and ensuring real-time visibility for the entire engineering team.

React.jsDevOpsBug TrackingCypress.ioTest AutomationAgile Methodologies+19

Xciteeducation worldwide

MERN Intern

Feb 2022 – Jun 2022 · 4 mos · Remote

Developed frontend components for a web application from scratch, ensuring seamless user experience.
Identified and fixed major bugs on the main application, ensuring high-quality standards.
Collaborated with diverse teams to ensure timely release of features, meeting project deadlines effectively.

React.jsCascading Style Sheets (CSS)Tailwind CSSGraphQLApollo GraphQLJavaScript+3