Shahid N. — Operations Associate

I am a Talent Acquisition professional with 8+ years of experience delivering end-to-end recruitment solutions across UAE (Dubai), Middle East. I hold an MBA in Human Resources and have worked with both multinational and local organizations in diverse, fast-paced environments. My core expertise includes strategic talent acquisition, workforce planning, employer branding, stakeholder management and compliance with labor laws. I have successfully led hiring for technical, managerial and leadership roles, building sustainable talent pipelines aligned with business objectives. I strongly believe recruitment is not just about filling vacancies, it’s about creating value, ensuring ethical hiring and delivering an exceptional candidate experience. Transparency, fairness and professionalism are central to my approach, enabling long-term organizational success and employee engagement. Having worked across multicultural regions, I bring a global perspective with strong local market understanding, adaptability and cultural sensitivity. I am passionate about modern recruitment practices, data-driven decision-making and building high-performing teams that drive business growth. I am open to Talent Acquisition Manager / Senior Talent Acquisition roles, where I can contribute strategically and help organizations attract, engage and retain the right talent.

Stackforce AI infers this person is a Talent Acquisition Specialist with expertise in Recruitment and Human Resources across diverse sectors.

Experience: 13 yrs

Skills

Talent Acquisition
Recruitment Management
Client Acquisition
Business Development
Systems And Process Innovation
Operational Performance

Career Highlights

8+ years of experience in talent acquisition across diverse environments.
Expert in building sustainable talent pipelines aligned with business objectives.
Strong local market understanding with a global recruitment perspective.

Work Experience

Confidential-Oil & Gas

Human Resources Project Manager (2 yrs 11 mos)

Confidential

Talent Acquisition Manager (5 yrs 5 mos)

Advanced International Employment Services

Client Acquisition Executive (8 mos)

Warid Telecom | Abu Dahbi Group

Officer Systems & Processes - MFS (5 yrs 5 mos)

Telenor

Client Relations Specialist (1 yr 4 mos)

Jazz

Operations Specialist (3 yrs 1 mo)

Education

Master of Business Administration (M.B.A.) at COMSATS Institute of Information and Technology

Master of Business Administration at COMSATS Institute of Information and Technology

Shahid N.

Operations Associate

Iraq13 yrs experience

Most Likely To SwitchHighly Stable

Key Highlights

8+ years of experience in talent acquisition across diverse environments.
Expert in building sustainable talent pipelines aligned with business objectives.
Strong local market understanding with a global recruitment perspective.

Stackforce AI infers this person is a Talent Acquisition Specialist with expertise in Recruitment and Human Resources across diverse sectors.

Contact

Skills

Core Skills

Talent AcquisitionRecruitment ManagementClient AcquisitionBusiness DevelopmentSystems And Process InnovationOperational Performance

Other Skills

Strategic PlanningDecision-MakingGlobal Talent AcquisitionTalent pool analysisTalent SourcingTalent PipeliningTalent ManagementEnd to End RecruitingMass RecruitmentHigh-volume RecruitingHiringBoolean SearchingTracking SystemsStakeholder ManagementNegotiation

About

Experience

13 yrs

Total Experience

2 yrs 8 mos

Average Tenure

2 yrs 11 mos

Current Experience

Confidential-oil & gas

Human Resources Project Manager

Jun 2023 – Present · 2 yrs 11 mos · On-site

Leading end-to-end recruitment lifecycle, including workforce planning, sourcing, screening, interviewing, offer management and onboarding
Developing and executing effective recruitment strategies for both local and overseas hiring
Managing bulk hiring and niche roles across white-collar and blue-collar categories
Utilising advanced sourcing techniques including Boolean search, LinkedIn Recruiter, job portals, referrals and social media sourcing
Collaborating with department heads to understand workforce needs and provide market insights and hiring recommendations
Ensuring a positive candidate experience while maintaining recruitment timelines and quality standards
Maintaining and managing ATS/CRM systems, recruitment reports and hiring metrics
Supporting Recruitment Process Outsourcing (RPO) engagements and client-specific hiring requirements
Ensuring compliance with company policies, labor laws and recruitment best practices
Building and maintaining strong relationships with clients, stakeholders and external recruitment partners
Key Achievements & Contributions
Successfully delivered high-volume and critical hires within tight deadlines
Strengthened employer branding through structured recruitment processes and candidate engagement
Improved recruitment efficiency through process optimization and data-driven hiring decisions
Acted as a trusted advisor to stakeholders on talent market trends and hiring strategies

Strategic PlanningDecision-MakingGlobal Talent AcquisitionTalent pool analysisTalent SourcingTalent Pipelining+35

Confidential

Talent Acquisition Manager

Jan 2018 – Jun 2023 · 5 yrs 5 mos · Dubai, United Arab Emirates

Led full-cycle recruitment across the UAE and GCC, including workforce planning, sourcing, screening, interviewing, offer negotiation and onboarding
Executed local and overseas recruitment campaigns, including Asia, MENA and other international talent markets
Managed bulk, mass and niche hiring for white-collar and blue-collar roles across diverse sectors
Utilised advanced sourcing techniques such as Boolean search, LinkedIn Recruiter, job portals (Bayt, GulfTalent, Naukrigulf), referrals and social media
Partnered with HODs to understand manpower requirements and provide market intelligence, salary benchmarking and hiring strategy recommendations
Ensured compliance with UAE Labour Law, company policies and regional recruitment best practices
Coordinated visa processing, medicals, background checks and onboarding documentation in collaboration with PRO and HR Operations teams
Maintained accurate recruitment data, pipelines and reports using ATS and CRM systems
Supported RPO engagements and client-driven hiring mandates across the Middle East
Enhanced employer branding and candidate experience across all touchpoints
Built and maintained strong relationships with vendors, manpower agencies and regional stakeholders
Key Achievements & Contributions
Successfully delivered high-volume hiring projects within aggressive timelines for UAE and GCC-based clients
Supported regional expansion by scaling teams across multiple Middle East locations
Reduced time-to-hire through process optimization and data-driven recruitment strategies
Acted as a trusted recruitment advisor to leadership on regional talent availability and hiring trends

AdministrationAnalysisAnalytical SkillsAttention to DetailBoolean SearchingBusiness Planning+46

Advanced international employment services

Client Acquisition Executive

Feb 2017 – Oct 2017 · 8 mos · Dubai, United Arab Emirates

Identified and acquired new business opportunities through market research, networking, referrals and outbound prospecting
Developed and executed client acquisition strategies aligned with organizational growth objectives
Built and maintained strong relationships with corporate clients, decision-makers and key stakeholders
Conducted client meetings, presentations and negotiations to close new business deals
Prepared and delivered proposals, contracts and commercial agreements
Collaborated with internal teams (Recruitment, Operations, Finance, HR) to ensure seamless client onboarding and service delivery
Managed and grew a client portfolio, ensuring satisfaction, retention and repeat business
Tracked business pipelines, forecasts and performance metrics using CRM systems
Stayed informed about market trends, competitor activity and pricing structures in the UAE/GCC region
Ensured compliance with company policies and regional business regulations
Key Achievements & Contributions
Successfully onboarded new corporate clients across multiple industries
Contributed to revenue growth through consistent pipeline development and deal closures
Strengthened brand presence and client trust in the Middle East market
Supported cross-selling and upselling initiatives through strategic client engagement

Business PlanningBusiness SolutionHR Business PartneringNegotiationAdministrationStrategic Planning+15

Warid telecom | abu dahbi group

Officer Systems & Processes - MFS

Jun 2011 – Nov 2016 · 5 yrs 5 mos · On-site

Led systems and process innovation initiatives for the Mobile Financial Services (MFS) division to enhance efficiency, service quality, and operational performance.
Developed actionable business insights by analyzing Voice of Customer data from complaints, customer satisfaction surveys, social media, and direct feedback.
Designed and implemented corrective and preventive measures to improve customer experience and satisfaction levels.
Acted as the regional authority for resolving operational and technical complaints, ensuring timely and effective issue resolution.
Collaborated with key stakeholders including Sales & Distribution, Customer Service, Marketing, Segments, and Finance to support the development and enhancement of business applications, systems, and processes.
Conducted gap analysis to identify process inefficiencies and recommend improvement initiatives.
Executed UAT, FUT, Change Requests (CRs), SLAs, and TATs to ensure reliable and efficient product and platform performance.
Ensured effective communication, execution, and implementation of systems and processes while achieving KPIs with high accuracy and efficiency.
Maintained full compliance with legal requirements, industry regulations, and organizational policies.
Coordinated with customer service channels and regional sales teams to monitor service quality and Net Promoter Score (NPS) for the MFS unit.
Delivered regular training sessions for customer service and sales teams on MFS products, processes, and risk awareness.
Monitored system usage to detect fraud, illegal activities, and SOP violations, ensuring operational integrity.
Supported secure system development initiatives to strengthen and scale financial services sales.