Shamik Ray

CTO

Hyderabad, Telangana, India13 yrs 9 mos experience

AI ML PractitionerAI Enabled

Key Highlights

Expert in applied machine learning for fraud prevention.
Proven track record in leading engineering teams.
Strong collaboration with stakeholders for strategic alignment.

Stackforce AI infers this person is a SaaS expert with a strong focus on machine learning and engineering management.

Contact

aaaaaaayan@gmail.com LinkedIn

Skills

Core Skills

Applied Machine LearningEngineering ManagementChatbot DevelopmentDevopsSoftware Development

Other Skills

Active ListeningAgile MethodologiesAmazon Web Services (AWS)Apache KafkaArchitectural DesignAutomation FrameworksBackend System TuningCeleryData ScienceData StructuresDatabase DesignDatabasesDeployment AutomationDistributed SystemsDocker

About

At Twilio, my focus as a Senior Engineering Manager is on leveraging applied machine learning to architect robust solutions against fraud and abuse on a massive scale. The products my team develops play a crucial role in securing communication channels, supporting thousands of transactions per second. With a proven track record in building and leading machine learning and engineering teams, our collective efforts have significantly strengthened Twilio's defense mechanisms against external bad actors. My approach involves a hands-on partnership with stakeholders, ensuring that the short-term and long-term strategies for data science initiatives are in lockstep with organisational goals. By fostering collaboration across product management, engineering, and operations, we align our roadmaps with company OKRs. This collaborative spirit, paired with a commitment to mentorship and engineering excellence, is the cornerstone of our success in delivering scalable, maintainable, and effective anti-fraud systems.

Experience

13 yrs 9 mos

Total Experience

3 yrs 2 mos

Average Tenure

1 yr

Current Experience

Google

Software Engineering Manager

Jun 2025 – Present · 1 yr

As part of Google Cloud's Cloud ML Compute team, I lead a team developing and enhancing the machine learning software stack.
My work focuses on enabling highly demanding large-scale training and inference operations running on GPU & TPU.

Twilio

3 roles

Senior Engineering Manager

Promoted

Apr 2023 – Jul 2025 · 2 yrs 3 mos

Applied Machine LearningStakeholder ManagementEngineering ManagementTeam PerformanceTechnical Leadership

Engineering Manager

Jan 2021 – Apr 2023 · 2 yrs 3 mos

Staff Software Engineer

Aug 2020 – Jan 2021 · 5 mos

Engati chatbot platform

2 roles

Lead Software Engineer

Jan 2019 – Aug 2020 · 1 yr 7 mos

Built Engati - a leading chatbot platform and mentored a group of 4-5 developers working on different modules in Engati.
I was a founding member of the team, worked primarily with SpringBoot and Flask, utilising backing services such as MariaDB, Mongo, Redis, Solr, Kafka, Hbase, Hadoop, flume, and others.
Key Responsibilities:
Reviewed the design and architecture of major developments in Engati.
Conducted requirement analysis, designed and planned projects, provided estimations, and tracked progress.
Dedicated approximately 50% of time to active coding, with a focus on the NLP engine and enhancing bot intelligence.
Established coding best practices and conducted code reviews.
Collaborated closely with the DevOps and Automation teams to ensure faster delivery and improved quality. Assisted in setting up Jenkins and implementing continuous integration.
Participated in hiring processes to support company growth.

Spring BootFlaskNLPMariaDBMongoDBRedis+6

Senior Software Engineer

Mar 2016 – Dec 2018 · 2 yrs 9 mos

A founding member and was involved in almost every aspect, starting from designing and developing various modules to going to customer demos.
Team was very small which meant we had very fast growth and iterative process to achieve perfection
During this time I designed and built the NLP engine and the flow/data processing engine on which Engati runs currently.
Designed and built an entity recognition engine for the chatbot platform using different open-source tools.
Had a critical role in scaling the platform to support 10x growth, tuned backend system for low latency and higher throughput.
Played an instrumental role in the success of Engati as it climbed up to become one of the top chatbot platforms in the world.

NLPEntity RecognitionBackend System TuningChatbot DevelopmentApplied Machine Learning

Maas360 by fiberlink

Senior Software Engineer

Feb 2014 – Mar 2016 · 2 yrs 1 mo · Bengaluru Area, India

Maas360 an MDM product was developed by fiberlink and later on got acquired by IBM.
I was conceptualizing & implementing various automation frameworks focusing to reduce the overall time taken and maximize efficiency.
Used Jenkins/bamboo to automate build deployment pipeline, during this time also contributed to the opensource project of Hygieia.
Distributed deployment automation using Fabric.
Received multiple awards and accolades and won internal hackathons

Automation FrameworksJenkinsDeployment AutomationDevOpsSoftware Development