Jan 2023 – Present · 3 yrs 5 mos · Chennai, Tamil Nadu, India · On-site

• INDIYAZ – WhatsApp Grocery Ordering Platform
• Architected Angular 18 + NgRx frontend with 100% lazy loading and 25+
• reusable components,reducing initial load time by 40%.
• Integrated frontend workflows with existing REST APIs supporting 100+
• stores, improving data flow, security, and overall user experience.
• Led 25+ peer code reviews, mentored team members, and collaborated with
• cross-functional stakeholders, improving code quality & team velocity by 15%.
• Coordinated frontend deployments on AWS Amplify, maintaining 99.8%
• uptime while onboarding 50+ stores.
• TWIXOR MASTER PLATFORM (Web)
• Built Angular(TypeScript, RxJS) web application with Bootstrap UI, leading to
• 20% faster page loads.
• Integrated comprehensive CRUD operations optimizing application code for a
• 15% performance boost and automating Cypress tests for a 30% efficiency
• gain.
• Managed CI/CD pipelines via Jenkins, Git, and Postman, supporting monthly
• release cycles.
• LIVE AGENT INTEGRATION IN MICROSOFT TEAMS (Web & Mobile)
• Developed a Teams chat interface using Teams Toolkit, React, TypeScript, and
• Node.js with seamless Azure bot integration.
• Implemented a dedicated tab feature forlive agent communication and a
• notification bot fortimely alerts,reducing response times by 20%.
• Simplified support agent workflows by designing a routing system based on
• support tiers (L1, L2, L3); identified findings to fix the three biggest causes of
• unassigned tickets.