Shantanu B

CEO

Noida, Uttar Pradesh, India18 yrs 4 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

7.6 years of project management experience
Expertise in ITIL core processes
Proven track record in team leadership

Stackforce AI infers this person is a Healthcare IT Infrastructure Specialist with strong project management skills.

Contact

Skills

Core Skills

ItilIt Service ManagementIncident ManagementChange ManagementIt OperationsInfrastructure Management

Other Skills

Active DirectoryAsset ManagementAvailability ManagementAvailability managementBackup & RestoreConfigurationDNS ServerData Center & Infrastructure AdminDigital Healthcare equipmentDisaster RecoveryFirewall ConfigurationHyper-VIT Operation ManagementIT operation managementIT service delivery

About

I am an experienced ITIL practitioner, an innovative Project Lead and a team manager with 7.6 years of experience managing all aspects of Project management functions from planning, staffing, evaluating, controlling, reviewing to benefits for fast growing companies. Seeking a position to contribute acquired skills within IT Infrastructure, incident management, problem management, change management and other ITIL core processes.

Experience

18 yrs 4 mos

Total Experience

4 yrs 7 mos

Average Tenure

12 yrs 6 mos

Current Experience

Progressive infotech pvt. ltd.

Group Lead

Dec 2013 – Present · 12 yrs 6 mos · NOIDA

Team Leadership, ITIL, IT service delivery, Service Desk, Incident Management, Change Management, Staffing, managing shrinkage, technical lead (desktop support), Involved in data center operations, vendor management, asset and inventory management.Team manager, SLA management, performing RCA, trend analysis, availability management, preparing rosters for team, sharing improvement plans to stake holders.

Team LeadershipITILIT service deliveryService DeskIncident ManagementChange Management+7

Golden india expotrade pvt. ltd.

Technical Project Lead

Jan 2013 – Jan 2014 · 1 yr · New Delhi Area, India

Infrastructure management, Team management, SLA management, performing RCA, trend analysis, incident management, problem management, change management, availability management, preparing rosters for team, sharing improvement plans to stake holders.

Infrastructure managementTeam managementSLA managementIncident managementProblem managementChange management+4

Climax overseas pvt ltd

Assistant Manager IT

Oct 2011 – Nov 2012 · 1 yr 1 mo · Gurgaon, India

Infrastructure management, IT operation management

Infrastructure managementIT operation managementIT Operations

Prognosys medical systems

Sr. Technical Support Engineer

Jun 2005 – Apr 2009 · 3 yrs 10 mos · Bengaluru Area, India

Installation and configuration of Digital Healthcare equipment with compatible software in order to connect different remote hospitals with Super specialty hospitals through ViaSat under ISRO telemedicine projects.

InstallationConfigurationDigital Healthcare equipmentTelemedicine projectsInfrastructure Management