Jul 2022 – Mar 2023 · 8 mos · Bengaluru, Karnataka, India · Hybrid

• Technical writer for Cisco Systems, through Vhire services pvt Ltd.

Jul 2014 – Dec 2018 · 4 yrs 5 mos · Bengaluru

• PROJECT VPLEX
• EMC VPLEX is a virtual computer data storage product. VPLEX enables IT organizations to build data center infrastructure that is available and non-disruptive.
• Created and published Release Notes for each Patch Release.
• Supported multiple scrum teams.
• Added new procedures to the Solve Desktop Procedure Generator.
• Migrated Release Notes from Adobe FrameMaker to DITA XML.
• PROJECT MISSION CRITICAL CENTER (MCC)
• MCC was built to emulate a customer environment with data storage products like VPLEX, VMAX, VNX, and Symmetrix. MCC test runs beta cycles through rigorous failure injection, failover, and recovery operations through all system components whilst identifying engineering improvements needed in the product.
• Created and published Newsletters every quarter.
• Designed and published informative uptime bulletins.
• Published technical blogs with fixes for field defects.
• Published several MCC reports by regularly interacting with engineers working on the respective
• customer issue.
• Promoted MCC on social media platforms.

Oct 2006 – Jul 2014 · 7 yrs 9 mos · Bengaluru Area, India

• Worked as a Technical writer with Wipro Technologies.